Home - Leap Distributors
leapdistributors.comProject Spotlight: National Scalability & AI Modernization
Role: Interim-to-permanent COO & Growth Integrator
Sector: Healthcare Logistics & Medical Device Distribution
The Challenge
LEAP Distributors required an executive leader to consolidate multiple regional acquisitions into a unified national platform. The organization faced "stagnant" legacy processes, a lack of centralized commercial infrastructure, and the need to professionalize for private equity diligence.
The Intervention
- Infrastructural Overhaul: Designed and implemented the firm’s first cohesive commercial architecture, including CRM (Salesforce) and ERP systems to unify data across the Southern U.S..
- AI & Automation Engineering: Built and deployed autonomous AI solutions to solve critical operational bottlenecks, specifically targeting automated data ingestion, categorization, and the streamlining of complex commission accounting.
- Salesforce Professionalization: Restructured a 150+ person team by aligning products to 4 distinct categories, implementing the first-ever quota-based commission plan, instituting a "Sales Execution" layer, and removing administrative friction and increasing active selling time.
- M&A & Integration: Designed and stood up the Corporate Development motion. Led the end-to-end integration of independent distributors, originating and valuing deals while aligning diverse cultures under a single brand identity.
The Impact
- EBITDA Expansion: Successfully doubled EBITDA through operational efficiencies and margin optimization.
- Revenue Growth: Delivered 20% year-over-year growth on a $75M P&L.
- Exit Readiness: Conducted comprehensive Quality of Earnings (QoE) processes and developed the "valuation narrative" that aligned the platform with private equity investor expectations.
- Operational Velocity: Reduced customer response times and administrative overhead through the implementation of machine learning-driven automation.
Key Tech & Frameworks Used
- Systems: CRM (Microsoft Dynamics 365), ERP (Microsoft Business Central), AI/LLM Integration (Microsoft CoPilot Ai Studio, Claude Code, etc)
- Frameworks: EOS (Entrepreneurial Operating System), OKR/KPI Development, P&L Management.