Sivan K.

Experience

• 

  Touch Stay

  Chief Product Officer

  Apr 2024 - Present

  Whether you have 5 properties or 500, Touch Stay digital guidebooks help you easily create and share property information to deliver the best guest experience. From practical accommodation information and inspirational content, to automated (and free!) SMS and email messaging, Touch Stay guidebooks give guests everything they need to know before, during and after their stay. Spend less time answering guest questions and focus on growing your short term rental business with Touch Stay.

  • Defined and executed product strategy focused on MRR growth, customer adoption, retention, expansion revenue, and product-led growth.
  • Introduced a clearer product operating model across roadmap planning, OKRs, product KPIs, prioritization, and stakeholder alignment.
  • Led roadmap prioritization across AI features, commerce / upsells, integrations, customer communication, guest experience, activation, retention, and pricing.
  • Partnered with Engineering, Sales, CS, and Marketing to align product priorities with commercial impact, customer value, and delivery capacity.
  • Introduced AI-assisted workflows for discovery, market research, competitor analysis, rapid prototyping, PRDs, user stories, and engineering handoff.
  • Reduced product planning & specification cycle time by ~60%; contributed to initiatives targeting ~15% MRR growth and ~20% CR uplift from trial to paying customer.

• LIVV Technologies

  Chief Product Officer

  Sep 2020 - Dec 2023

  Remote real-estate technology startup focused on lead generation, lead management, and workflow tools for real-estate professionals.

  • Created the product vision and strategy, aligning customer pain points, ICP definition, market opportunity, positioning, and commercial goals.
  • Built and prioritized the roadmap across user acquisition, lead capture, lead management, workflow efficiency, and product-market validation.
  • Conducted customer interviews, focus groups, and discovery with 50+ potential users to validate pain points and refine direction.
  • Improved landing-page conversion by 35% and reduced bounce rate by 25% via positioning, UX, and lead-capture optimization.
  • Spearheaded the 0-to-1 product lifecycle for the flagship lead-management tool, orchestrating cross-functional execution from initial concept to successful market launch.

• Tick Tech Ltd.

  Chief Product Officer

  Mar 2016 - Mar 2020

  Technology company focused on digital platforms, revenue-generating online products, and complex product operations.

  • Owned product vision and strategy across multiple product lines, translating market trends and customer needs into focused priorities.
  • Built and led product and project teams of 20+ across product management, project management, UX, and cross-functional delivery.
  • Introduced roadmap planning, prioritization frameworks, sprint structure, and delivery reporting.
  • Accelerated time-to-market by ~25% and enhanced delivery predictability by ~40%, directly fueling significant YoY revenue growth.
  • Mentored PMs and project managers, improving ownership, stakeholder comms, and product maturity.

• Naxex Technological Development Ltd.

  Product & Technology Executive, Fintech Platforms

  Jan 2012 - Mar 2016

  Large technology organization across trading, marketing, financial technology, customer operations, and high-volume digital platforms.

  • Led product management, engineering delivery, QA, BI, IT, and customer-facing technology functions across a high-scale fintech environment.
  • Led three product management teams across trading platforms, marketing platforms, customer-facing systems, and internal operational tools.
  • Improved development throughput by 30% through clearer ownership, stronger delivery planning, and dependency management.
  • Led security and compliance product operations, including ISO 27001 implementation and PCI DSS Level 2 certification.
• 

  TradeNetworks

  VP Technology & Product

  Jan 2010 - Jan 2012

  With over ten years of experience, TradeNetworks has emerged as a leading managed service provider to brokerages and financial institutions worldwide. We have evolved as the only independent trading platform provider in the Forex market that facilitates state-of-the-art technology alongside some of the most powerful turnkey solutions giving your business the leverage it needs to succeed.

  • Led product and technology ops across development, QA, PM, IT, support, and customer service.
  • Owned portfolio for trading systems, web platforms, mobile platforms, and tech products.
  • Introduced Scrum and Kanban practices, improving delivery predictability and responsiveness.

• FX Financial Solutions

  Director of Product & Project Management

  Jan 2007 - Jan 2010

  Financial technology company providing trading and brokerage solutions for the foreign exchange market.

  • Promoted from Product/Project Manager to Team Lead to Director.
  • Managed specifications, schedules, roadmap planning, backlog, and delivery execution.
  • Led a team of 5 product and project managers across planning, delivery, and stakeholder comms.