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Highland Park Lapidary Logo

Our equipment is Built to Last a LifetimeTM.We love to cut rocks. It’s our passion for cutting that has led us to building equipment that enables many hours of pleasurable and productive cutting. We feel it’s important to actually know something about cutting to design and build quality lapidary tools.

Highland Park Lapidary

Highland Park Lapidary has more than 40 years of experience designing and manufacturing high-quality lapidary equipment for enthusiasts and professionals. We design our products in-house and manufacture them in our own factory, with a focus on precision, durability, and long-term customer value.

#### Fractional COO / Founding Operations Director

**Job Summary**

We are seeking an experienced and strategic Fractional COO / Founding Operations Director to help lead the company through its next stage of growth. This role will focus on improving operational efficiency, strengthening business processes, supporting strategic growth initiatives, and helping build scalable systems across the organization. The ideal candidate is a hands-on operational leader who can work closely with senior leadership and translate business goals into measurable results.

**Key Responsibilities**

- Lead initiatives that improve operational efficiency, productivity, quality, and profitability.
- Develop and implement operational strategies aligned with company growth objectives.
- Identify opportunities to improve workflows, systems, processes, and organizational structure.
- Support business development initiatives, including identifying new markets, partnerships, and growth opportunities.
- Lead and oversee projects and strategic programs from planning through execution.
- Develop and implement change management strategies during periods of organizational growth and transition.
- Oversee budgeting, forecasting, financial planning, and operational performance analysis.
- Monitor key performance indicators and use business data to support informed decision-making.
- Work closely with senior leadership to establish priorities, improve accountability, and drive execution.
- Support leadership development and help build high-performing teams.
- Ensure effective communication and coordination across departments and with key stakeholders.

**Qualifications**

- Proven experience in operations management, executive leadership, or a comparable senior management role.
- Experience in manufacturing, production, distribution, or a related industry strongly preferred.
- Demonstrated success improving business processes, operational efficiency, and organizational performance.
- Strong background in strategic planning and business development.
- Experience managing projects, programs, and organizational change.
- Strong understanding of budgeting, forecasting, financial analysis, and profit and loss management.
- Ability to analyze operational and financial data and turn findings into practical business decisions.
- Strong leadership, communication, and problem-solving skills.
- Experience working directly with executives, owners, or senior leadership teams.
- Demonstrated ability to lead teams, establish priorities, and drive projects to completion.

**What You'll Do in This Role**

This is an opportunity to have a meaningful impact on a growing manufacturing business. You will work closely with leadership to strengthen operations, improve business performance, develop scalable processes, and help position the company for sustainable growth.

**Compensation & Benefits**

Pay: $297,222.00 - $315,709.00 per year

Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Retirement plan
- Vision insurance

**Work Arrangement**

Part-time, Contract, Full-time
Hybrid work in Whitinsville, MA 01588

Head of Operation and Logistics

Taylahna Rowland

Head of Operations and Logistics

Fractional COO / Founding Operations Director

Chief Operating Officer

Our equipment is Built to Last a Lifetime™.
We love to cut rocks. It’s our passion for cutting that has led us to building equipment that enables many hours of pleasurable and productive cutting. We feel it’s important to actually know something about cutting to design and build quality lapidary tools. 

Our equipment is Built to Last a Lifetime™.

**Highland Park Lapidary has more than 40 years of experience designing and manufacturing high-quality lapidary equipment for enthusiasts and professionals. We design our products in-house and manufacture them in our own factory, with a focus on precision, durability, and long-term customer value.**

Job Summary

We are seeking an experienced and strategic Fractional COO / Founding Operations Director to help lead the company through its next stage of growth. This role will focus on improving operational efficiency, strengthening business processes, supporting strategic growth initiatives, and helping build scalable systems across the organization. The ideal candidate is a hands-on operational leader who can work closely with senior leadership and translate business goals into measurable results.

Key Responsibilities

Lead initiatives that improve operational efficiency, productivity, quality, and profitability.

Develop and implement operational strategies aligned with company growth objectives.

Identify opportunities to improve workflows, systems, processes, and organizational structure.

Support business development initiatives, including identifying new markets, partnerships, and growth opportunities.

Lead and oversee projects and strategic programs from planning through execution.

Develop and implement change management strategies during periods of organizational growth and transition.

Oversee budgeting, forecasting, financial planning, and operational performance analysis.

Monitor key performance indicators and use business data to support informed decision-making.

Work closely with senior leadership to establish priorities, improve accountability, and drive execution.

Support leadership development and help build high-performing teams.

Ensure effective communication and coordination across departments and with key stakeholders.

Qualifications

Proven experience in operations management, executive leadership, or a comparable senior management role.

Experience in manufacturing, production, distribution, or a related industry strongly preferred.

Demonstrated success improving business processes, operational efficiency, and organizational performance.

Strong background in strategic planning and business development.

Experience managing projects, programs, and organizational change.

Strong understanding of budgeting, forecasting, financial analysis, and profit and loss management.

Ability to analyze operational and financial data and turn findings into practical business decisions.

Strong leadership, communication, and problem-solving skills.

Experience working directly with executives, owners, or senior leadership teams.

Demonstrated ability to lead teams, establish priorities, and drive projects to completion.

What You'll Do in This Role

This is an opportunity to have a meaningful impact on a growing manufacturing business. You will work closely with leadership to strengthen operations, improve business performance, develop scalable processes, and help position the company for sustainable growth.

Pay: $297,222.00 - $315,709.00 per year

Benefits:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Retirement plan
- Vision insurance

Work Location: Hybrid remote in Whitinsville, MA 01588

Whitinsville

Seeking a strategic Fractional COO / Founding Operations Director to lead operational efficiency and growth initiatives at Highland Park Lapidary. The role involves improving business processes, supporting strategic growth, and building scalable systems.

Highland Park Lapidary

Jobs

Fractional COO / Founding Operations Director

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