Schedule a call →

<p>Interview fractional leaders this week for <strong>free</strong>!</p>

Nearly 50 years, automotive retail has run on Keyloop.As the world's largest automotive technology company, we deliver the platforms and tools that connect retailers and OEMs across more than 90 countries. Trusted by over 20,000 retailers and 80 OEMs worldwide, our technology powers the full retail journey, from the showroom floor to the service bay and everything in between.When systems work as one, dealerships spend less time managing disconnected tools and more time doing what they do best: delivering experiences that keep customers coming back and businesses moving forward.That's what Keyloop is built for. The foundation automotive retail runs on.

Keyloop

**About Keyloop**

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation by creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients' systems, departments and sites. We provide an open technology platform that's shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience.

**Our Culture & Values**

We're on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths.

We're committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.

At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity.

## Head of Legal - Fixed Term Contract for 12 months

**Location:** UK (Reading)  
**Type:** Employee / Hybrid

### Role Purpose

The Head of Legal is a management and delivery role responsible for the day-to-day running of the legal function. The role sits between the General Counsel and the wider legal team, providing the operational management layer that allows the function to deliver consistently, responsively and to a measurable standard. It is distinct from the General Counsel role, which retains strategic legal oversight, board-level risk management and executive advisory responsibilities.

The successful candidate will bring order, discipline and a clear service model to a function that currently lacks a dedicated management layer, and will act as the first point of escalation for the team and the business.

### Key Responsibilities

**TEAM MANAGEMENT AND DELIVERY:**

- Lead the day-to-day management of the legal team, including workload allocation, matter triage, prioritisation and tracking
- Own the UK, Prague and India operating model, including handoff discipline, escalation rules and cross-border coordination
- Provide people management for the team, including regular one-to-ones, coaching, performance monitoring and development
- Act as the first escalation point for the team, resolving matters at the appropriate level and escalating only genuinely strategic matters to the General Counsel

**STAKEHOLDER SERVICE:**

- Own stakeholder service delivery, including response standards, communication discipline and adherence to agreed service levels
- Maintain clear ownership of matters so that business stakeholders always know who is responsible for their request
- Build and sustain effective working relationships with business unit leads across Sales, Marketing, Professional Services, Finance and HR

**EXTERNAL COUNSEL AND COST CONTROL:**

- Manage and oversee external counsel spend, including instruction, oversight and cost management
- Operate a clear mandate and approval framework for matters referred externally, reducing unmanaged outsourcing

**OPERATING DISCIPLINE AND IMPROVEMENT:**

- Own the matter tracker and feed the function's KPI dashboard, managing the team to agreed standards of responsiveness, quality and backlog health
- Implement and maintain intake standards, service tiers and triage rules
- Drive process improvements, template standardisation and legal operations discipline
- Execute legal risk controls, identify emerging risks and escalate them appropriately

### Skills & Attributes

- A practical, commercially minded operator who can bring structure and discipline to a busy function
- Strong people-management and coaching skills, with the ability to develop and motivate a dispersed team
- Excellent prioritisation, organisation and stakeholder-management skills
- Comfort working in a fast-paced, private equity-backed environment undergoing change
- A delivery focus, with the judgement to know what to handle, what to delegate and what to escalate

### Qualifications & Experience

- A qualified lawyer (England and Wales, or an equivalent jurisdiction) with substantial post-qualification experience, including in-house experience
- A strong commercial and technology background, ideally gained in a software, SaaS or technology business
- Proven experience managing a legal team, ideally across more than one location or jurisdiction
- Demonstrable experience of managing external counsel and controlling legal spend

### What Success Looks Like

- A functioning intake and triage model, with every matter carrying a named owner and deadline
- Consistent adherence to agreed service standards and a measurable reduction in escalations reaching the General Counsel
- A clearer, more accountable UK, Prague and India operating model with disciplined handoffs
- Controlled and well-governed external counsel spend
- A legal team that is better managed, better supported and more trusted by the business

Senior Global Talent Leader | TA Transformation & Strategy | Executive Hiring | Scaling SaaS Organisations from Seed to IPO | Start-up & VC Advisor

Elizabeth Matthews

Global Head of Talent Acquisition

Chief People Officer | Executive Coach

Amy Selway

Chief Human Resources Officer

Senior TA Partner & Head Talent Acquisition Operations

Garima Maheshwari

Senior Manager Talent Acquisition

Talent Acquisition Manager

HR Manager- Canada

Senior Human Resources Consultant

HR Team Lead

Regional HR Manager

HR Manager SEA & NEA

Country HR Manager, India

Global HR Operations Manager

HR Director, Compensation & Benefits

Head of HR Systems & Analytics

Regional HR Manager UK & IRL

VP Global HR Operations

Regional HR Manager, Europe North

Head of HR Operations and Employee Relations

HR Director | Global Engineering and Product Lead

Latam Operational Manager - Engineering

Manager, Strategy Operations

Senior Product Director, Operate (Data, DMS & Accounting)

Operations Manager

Head of Product, Operate

Operations Centre Lead

Keyloop - Head of Legal - Fixed Term Contract for 12 months - Lever

Enterprise

General Counsel

Automotive

The Head of Legal is responsible for managing the legal function, providing operational management, and acting as the first point of escalation. This role involves team management, stakeholder service, external counsel oversight, and process improvement.

Interim Head of Legal

Legal

Keyloop

About Keyloop

Jobs

Interim Head of Legal

About this page