Schedule a call →

<p>Interview fractional leaders this week for <strong>free</strong>!</p>

Power, as it should be. 
We've reinvented how energy is bought and sold, so businesses pay less and generators earn more.

Tem Icon

Renewable Energy

tem Logo

In a world where renewable energy is becoming increasingly important, tem. With tem., you can save on energy costs while also supporting renewable generators who provide green energy. Gone are the days of compromising on price or service - tem. Unlike traditional energy providers that only cater to the biggest companies, tem. They are on a mission to unlock this world for companies of all shapes and sizes. Tem. Firstly, they provide 10X lower transaction fees, bypassing the costly fees and complicated bureaucracy involved in current energy transactions. Secondly, they offer an improved experience with easy-to-use tools, personalized insights, and seamless billing and payments. Lastly, tem. Join tem.

Tem Logo

## Company Mission

Rebuilding the energy transaction system, making it transparent and fair.

## About tem

tem is a next-gen energy transactions company that changes the way renewable energy is bought, sold and powered. Rebalancing the playing field away from "Big Energy", tem creates affordable, traceable and smart energy transaction management tools.

The company provides businesses and consumers with access to the same financial benefits as Big Energy companies by distributing its own purchased energy to customers. Once they're signed up, customers are matched with a suitable generator, and the tem platform helps execute contracts, take payments, and manage invoicing.

This is a truly disruptive concept, and is proving to be a successful one. tem currently processes over £50 million in direct transactions and saves millions for over 1000 UK businesses wanting to switch from traditional utilities tied to the wholesale market.

## Company Values

- Innovate with purpose
- Go all-in
- Keep it real

## Benefits

- 25 days holiday
- Day off on your birthday
- Fully remote - expect quarterly meet ups with your team
- Personal office budget £1200 / 1400€ per year
- Paid for company trip twice a year. Previous locations included Barcelona, Budapest and Marrakech.
- Wellbeing allowance of £150 / 170 € per month to spend on your wellbeing
- A generous options (stock) package
- Salary benchmarking twice a year. We aim to pay at the upper percentile (75th percentile) of the market, using London-based benchmarks. One of our core pay principles is "Same work. Same base pay." This means we use spot rates instead of broad salary bands: everyone doing the same role at the same level earns the same base salary.

## Diversity, Equity & Inclusion at tem

- Tem is all about championing small business communities, fighting for transparency and advocating for fairness in the broken energy sector. We put these principles at the heart of our business model and work hard to ensure our platform is accessible and simple for all.
- We're fully remote to ensure everyone can thrive in an environment that works best for them. Whether you prefer working from home in a Disney onesie or going to a bustling cafe, we support whatever helps you be your most effective self. Being fully remote also means we're lucky enough to hire team members from different countries and cultures and we spend time every Monday having a social call to share what makes us tick.
- We care about you and live our value of keeping it real. This means actively seeking your feedback through quarterly pulse surveys and implementing initiatives that truly matter to you. Anyone who joins us has a voice and one that is heard and valued.

## Company Size

101-200 employees

## Funding

- Sep 2024: $13.9m Series A
- Jun 2023: $3.4m Seed
- Total funding: $17.4m

## Fractional Chief Financial Officer, 6 Month Contract

**Position Level:** Senior and Expert level

**Work Arrangement:** Remote from UK

**Contract Duration:** 6 months

**Salary:** Not provided

**Company:** tem - Energy transactions platform for renewable energy

In-House GTM Hiring Expert | Full-Cycle Recruitment | Employer Branding | Scaling Teams in High-Growth Environments

Amy Grace

Senior Talent Acquisition Associate

Fractional Chief Financial Officer

Chief Financial Officer

The role is for a Fractional Chief Financial Officer at tem, a company focused on energy transactions for renewable energy. It's a 6-month contract, remote from the UK, at a senior level. The company offers various benefits, including stock options and a wellbeing allowance. The job is no longer available.

Finance

## Company mission

Rebuilding the energy transaction system, making it transparent and fair.

## About tem

tem is a next-gen energy transactions company that changes the way renewable energy is bought, sold and powered. Rebalancing the playing field away from "Big Energy", tem creates affordable, traceable and smart energy transaction management tools.

The company provides businesses and consumers with access to the same financial benefits as Big Energy companies by distributing its own purchased energy to customers. Once they're signed up, customers are matched with a suitable generator, and the tem platform helps execute contracts, take payments, and manage invoicing.

This is a truly disruptive concept, and is proving to be a successful one. tem currently processes over £50 million in direct transactions and saves millions for over 1000 UK businesses wanting to switch from traditional utilities tied to the wholesale market. Whilst UK consumers are notoriously hesitant to switch providers, recent soaring energy prices is luring many into giving it a go.

## Company benefits

- 25 days holiday
- Day off on your birthday
- Fully remote - expect quarterly meet ups with your team
- Personal office budget £1200 / 1400€ per year
- Paid for company trip twice a year. Previous locations included Barcelona, Budapest and Marrakech
- Wellbeing allowance of £150 / 170 € per month to spend on your wellbeing
- A generous options (stock) package
- Salary benchmarking twice a year. We aim to pay at the upper percentile (75th percentile) of the market, using London-based benchmarks. One of our core pay principles is "Same work. Same base pay." This means we use spot rates instead of broad salary bands: everyone doing the same role at the same level earns the same base salary

## Role

### Who you are

- Energy industry background - non-negotiable, this role needs someone who can hit the ground running from day one
- Experience in a debt, collections, sales or complaints team, or as an escalation point in energy customer service
- Hands-on experience with a CRM such as Zendesk, Intercom, or Kolleno
- Comfortable working across multiple systems and teams at once to drive the best outcome for our customers
- Resilience to handle a high volume of difficult conversations without it affecting quality
- Genuine care for supporting customers in payment difficulty, be able to advocate for the customer, while balancing the commercial need of the business
- Self starter, takes responsibility for developing their skills and working across different areas to meet the needs of the business
- If you're excited about this role but not sure you meet every requirement, we'd still love to hear from you. Your unique perspective could be exactly what we're looking for
- We want someone senior enough to work independently: get under the skin of how payments actually runs today, keep the day-to-day customer engagement running well while they do it, and give us the clarity to decide what a permanent version of this role should look like

**Desirable**

- A keen eye for all things "Operational Excellence, not just working the problem but making suggestions to prevent it happening in the first place
- Comfortable using AI tools to work faster and more effectively

### What the job involves

- You'll be the frontline for customers who haven't paid recent invoices, are struggling to pay, or need the consequences of non-payment explained clearly and fairly, while also digging into and flagging the process gaps behind that work
- Work tickets as they come into the payments inbox, keeping response times fast and consistent
- Reach out proactively by email and phone where a customer needs chasing or a payment plan discussed
- Set up payment plans for customers in genuine difficulty, and clearly spell out consequences for those who are able but unwilling to pay
- Handle manual, currently unautomated tasks that support the wider payments process
- Independently map how payments actually works today, the gaps, the manual workarounds, what's broken, and bring that picture back with clear recommendations
- You will report into James Harrison-Dunn, Payments Lead
- Respond to tickets in the payments inbox, working towards a sub-1-hour first response time
- Make outbound calls and send outbound emails to chase unpaid invoices or follow up on open cases
- Set up and manage payment plans for customers experiencing financial difficulty
- Clearly and fairly communicate the consequences of continued non-payment where required
- Navigate multiple internal systems at once to build a full picture of a customer's account and history before engaging
- Complete manual data entry and process tasks currently done by hand, accurately and on time
- Use AI tools where useful to work through volume more effectively without losing quality
- Build an independent, accurate picture of how payments actually runs today: the manual work, the gaps, what's breaking and why
- Flag friction, inefficiencies, or repeat issues to the permanent team as they're spotted
- Suggest better ways of handling recurring situations, and make the call yourself where you're the right person to fix it, not just where you're implementing someone else's fix
- Feed what you find back to the hiring team to inform whether, and how, this becomes a permanent role

**Contract Details**
- 6-month Fixed Term Contract
- Remote from UK
- Salary not provided
- Reports to: James Harrison-Dunn, Payments Lead

CEO & Co-Founder @ tem | we’re hiring 🚀

Joe McDonald

Co-Founder & CEO

Co-Founder & Chief Commercial Officer at tem.

Jason Stocks

Co-Founder & CCO

Co-Founder

tem Payments Operations Coordiantor | Welcome to the Jungle (formerly Otta)

The leading cloud-based customer service software solution.

Zendesk

Customer Service

Cashier

The role is a 6-month fixed-term contract for a Payments Operations Coordinator at tem, a renewable energy transactions company. The position is remote from the UK and involves managing customer payment issues, setting up payment plans, and improving operational processes. The role requires an energy industry background and experience with CRM systems.

Interim Payments Operations Coordinator

Operations

## Company mission

Rebuilding the energy transaction system, making it transparent and fair.

## About tem

tem is a next-gen energy transactions company that changes the way renewable energy is bought, sold and powered. Rebalancing the playing field away from "Big Energy", tem creates affordable, traceable and smart energy transaction management tools.

The company provides businesses and consumers with access to the same financial benefits as Big Energy companies by distributing its own purchased energy to customers. Once they're signed up, customers are matched with a suitable generator, and the tem platform helps execute contracts, take payments, and manage invoicing.

This is a truly disruptive concept, and is proving to be a successful one. tem currently processes over £50 million in direct transactions and saves millions for over 1000 UK businesses wanting to switch from traditional utilities tied to the wholesale market. Whilst UK consumers are notoriously hesitant to switch providers, recent soaring energy prices is luring many into giving it a go.

## Who you are

- Proven experience running end-to-end engineering recruitment in a fast-paced or scaling environment
- Strong understanding of technical roles and skill sets (e.g. backend, frontend, data, infrastructure)
- Track record of hiring high-quality engineers at pace
- Ability to balance speed with rigour, maintaining high standards while delivering against timelines
- Experience using AI tools to enhance recruiting workflows (e.g. sourcing, outreach, screening, or process automation), with a mindset of continuously improving efficiency through technology
- Excellent communication skills, with the ability to work closely with technical and non-technical stakeholders
- We welcome applications from people of all backgrounds, experiences and identities, including those traditionally underrepresented in tech and energy. If you're excited about this role but don't meet every requirement, we'd still love to hear from you

### Desirable

- Experience hiring in B2B, SaaS or high-growth startups
- Familiarity with Ashby, Notion or similar ATS/workflow tools
- Strong sourcing capability, particularly for hard-to-fill engineering roles
- A systems thinker who can quickly spot and improve inefficiencies in hiring workflows

## What the job involves

- We're hiring an Engineering Talent Partner (6-month FTC) to increase tem's hiring capacity across our technical teams and help us scale with speed and precision
- You'll sit at the heart of our Recruitment team, owning engineering hiring end-to-end and partnering closely with technical leaders to deliver high-quality hires, fast
- This is a hands-on role for someone who thrives in fast-paced environments and can bring structure, clarity and momentum to engineering recruitment
- Own full-cycle hiring for engineering roles, partnering with hiring managers to scope, source, assess and close top technical talent
- Drive pace and clarity across the hiring process, ensuring roles move efficiently from brief to offer
- Build and maintain high-quality engineering pipelines, proactively sourcing candidates across key technical skill sets
- Partner with hiring managers to define what great looks like, improving interview quality, signal and decision-making
- Ensure consistent, structured processes using tools like Ashby and Notion, keeping the Recruitment Engine running smoothly
- Collaborate with Talent Leads on targeted projects to improve engineering hiring (e.g. sourcing strategy, interview frameworks, process optimisation)
- Deliver an excellent candidate experience, especially for high-demand technical talent
- Act as a trusted partner to engineering leaders, bringing insight and market context into hiring decisions

## Work Arrangement

- Remote from UK
- 6-Month Fixed-Term Contract
- Mid and Senior level

## Application process

- We move fast. This process is expected to take no longer than 1 week from first chat to offer
- Intro call with Talent (30 minutes)
- Skills interview (30 minutes)
- Culture Add interview (30 minutes)

## Benefits

- 25 days holiday
- Day off on your birthday
- Fully remote - expect quarterly meet ups with your team
- Personal office budget £1200 / 1400€ per year
- Paid for company trip twice a year. Previous locations included Barcelona, Budapest and Marrakech.
- Wellbeing allowance of £150 / 170 € per month to spend on your wellbeing
- A generous options (stock) package
- Salary benchmarking twice a year. We aim to pay at the upper percentile (75th percentile) of the market, using London-based benchmarks. One of our core pay principles is "Same work. Same base pay." This means we use spot rates instead of broad salary bands: everyone doing the same role at the same level earns the same base salary.

tem Engineering Talent Partner | Welcome to the Jungle (formerly Otta)

Chief Technology Officer

The role involves end-to-end engineering recruitment for a 6-month fixed-term contract at tem, a renewable energy transactions company. The position is remote from the UK and requires experience in fast-paced environments, technical recruitment, and using AI tools to enhance workflows.

tem

Jobs

Fractional Chief Financial Officer

Interim Payments Operations Coordinator

Interim Engineering Talent Partner

About this page