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At Typeform, we help brands treat people like people with thoughtfully-designed tools that turn digital interactions into lasting personal connections.

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Typeform is a brand that provides innovative solutions for creating engaging and interactive online conversations. They offer a wide range of products and services to meet various needs. With Typeform, you can easily build your own typeform, customize it to match your brand, and gather valuable data from your respondents. Whether you're looking to create customer surveys, feedback forms, or even quizzes, Typeform has got you covered. In addition to their typeform builder, Typeform also offers VideoAsk, a platform that allows you to create personalized videos and receive video responses from your audience. It's perfect for conducting interviews, collecting testimonials, or simply adding a personal touch to your communication. Typeform's community is a dynamic space where creators can share ideas, seek feedback, and learn from each other. With thousands of conversations and active participants, you'll have no shortage of inspiration and support. Join Typeform and collaborate with a community of creators who are building the future of online conversations. Start engaging with your audience like never before with Typeform's intuitive and interactive solutions.

Typeform

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Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.

Typeform is fully remote by design.

**Our Values and Culture:**

We **move as one team**, empowering our collective efforts by valuing each individual's unique perspective. This fosters **strong bonds** grounded in respect, transparency, and trust. We **champion our diverse customer base** by anticipating their needs and addressing their challenges with priority. Committed to excellence, we **hold high expectations** for ourselves and each other, continuously striving to deliver exceptional results.

We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind—whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.

## People Systems Lead

**Location:** United Kingdom (Remote) - UK, Ireland, or The Netherlands

**Contract:** 9-month fixed-term contract

### About the role

We're looking for someone who builds systems. You're fluent in HiBob, curious about where AI fits in HR workflows, and are skilled in putting together workflows that make your team's life easier.

You'll configure HiBob, wire it to adjacent tools, and prototype AI-assisted workflows that take repetitive work off the team.

### What you'll do

- Own HiBob configuration: workflows, fields, permissions, automations, lifecycle triggers
- Design and ship integrations between HiBob and Greenhouse, Deel, CultureAmp, and more.
- Identify where AI can compress or eliminate work - drafting, classifying, routing, summarising, reporting - and prototype what's worth shipping
- Leverage Zapier to build the connective tissue between our tools - automating notifications, data syncs, and lifecycle triggers that would otherwise live in someone's inbox
- Map processes end-to-end, redesign for scale, and treat process and system design as the same job
- Drive data quality through validation rules and workflow design
- Run onboarding, changes, and offboarding with a bias toward automation and self-service
- Partner with IT, Payroll, and Total Rewards on cross-system lifecycle events, and automate workflows.

### What you bring

- **Hands-on HiBob experience.** You've configured workflows, built automations, and shipped improvements inside it, not just used it
- **Active use of AI in your work.** You're already using LLMs to draft, analyse, or automate, with opinions on where they belong in HR Ops and where they don't
- Systems-thinking mindset - you map end-to-end, spot dependencies, design for scale
- Track record of redesigning HR processes with automation at the centre
- Working knowledge of how HRIS connects to ATS, payroll, engagement, and IT provisioning
- Comfort with APIs, webhooks, and no-code platforms (Zapier, Make) is a plus
- Multi-country experience (US + Europe)
- Strong grasp of HR data and compliance
- Clear communicator and service-oriented partner to employees and managers

Director - People Systems, Analytics & Operations @ Typeform

Laura Pinzariu

Director - People Systems, Analytics, and Operations

Manager, Talent Acquisition | Global Hiring @ Typeform

Michael Lynch

Manager, Talent Acquisition

Human Resources Manager at Typeform

Dorothy Jessie

Human Resources Manager

Talent Acquisition @Typeform (Product Hiring Lead)

Senior Technical Recruiter

Creative Operations Manager

Job Application for People Systems Lead at Typeform

The GNU Compiler Collection and GNU Toolchain (Binutils, GDB, GLIBC)

Make

HRIS

Data Quality

Compliance

Senior Business Systems Analyst

Director of People Operations

Typeform is seeking an Interim People Systems Lead for a 9-month fixed-term contract. The role involves configuring HiBob, integrating with tools like Greenhouse and Deel, and leveraging AI to improve HR workflows. The position is remote, based in the UK, Ireland, or The Netherlands.

Interim People Systems Lead

People

Typeform's mission is to bring people closer with better conversations and make online forms a little more human.

Typeform is a B2B enterprise SaaS company with 501-1000 employees operating as a remote-first organization. The company has raised $187.2m in total funding, with its most recent Series C round of $135m in March 2022. The accelerated consumer shift to digital channels and the increasing importance of digital-native brands are driving the need to build closer online engagement with customers. Typeform's conversational solutions generate higher response rates and provide richer insights to improve consumers' experiences, with the company claiming to achieve up to 4x response rates compared to more traditional methods of data collection.

The product includes integration with other platforms such as Slack and Mailchimp, and face-to-face interactions with videoask. By 2022, Typeform had some 125,000+ paying customers. The company is growing fast, prioritising amazing UX, platform updates, maintaining strong product/market fit, and developing products with an eye toward the future. Series C funding was put towards more product development, increasing accessibility, and additional integrations, with the company expanding its 450-strong remote working team globally as it seeks to swell the 500M+ "interactions" its products generate each year.

## Who you are

- This role is for someone who is comfortable operating where not everything is fully defined yet. Someone who can build trust quickly, challenge constructively, and turn business needs into practical people interventions that hold up in execution
- You've worked as a Strategic People Partner in a fast-paced or scaling environment and found that pace energising rather than frustrating
- You're used to partnering with senior leaders on organisational performance, team effectiveness, and structure, rather than operating mainly as an escalation point for day-to-day HR matters. You know how to build trust quickly, how to diagnose what is really going on beneath the surface, and when to challenge in a way that moves things forward
- You're commercially minded and comfortable thinking in trade-offs rather than policy alone. You can step into ambiguity, make sound judgement calls, and translate broad business challenges into focused people-solutions
- You likely bring experience in:
  - Partnering senior leaders on organisational performance and design
  - Organisational design and team structure optimisation
  - Workforce planning and prioritisation
  - Leadership coaching and performance management
  - Change, transformation, or restructuring work
  - Using people data to shape decisions and interventions
  - Working knowledge of employment law in the US and ideally other regions such as Europe or the UK

## What the job involves

- We're hiring a Strategic People Partner Lead on a 9-month fixed-term contract (with possibility to convert to an indefinite position) to partner with senior leaders during an important phase of growth
- This is not a traditional operational People Partner role. It's a strategic assignment focused on helping leaders build high-performing, accountable teams and make better organisational decisions where they matter most
- You'll work closely with a dedicated client group, supporting leaders on the people and organisational questions that have the biggest impact on performance. That might mean diagnosing where friction is slowing teams down, helping leaders make sharper structure and prioritisation decisions, strengthening management quality, or using people data to spot risks early and turn them into action
- The best People Partner roles tend to come at a specific point in a company's journey. A point where the business has enough scale and complexity that organisation design, leadership quality, and team effectiveness directly shape results
- That's where this role sits
- As teams grow and priorities shift, leaders need sharper support on how their organisations are structured, where accountability is unclear, and how to create more consistency without adding unnecessary process. The need is not for more HR activity. It's for better judgement, better diagnosis, and focused interventions that improve how the business actually runs
- This role sits in the middle of those questions. You'll help leaders think through trade-offs, make better decisions, and turn organisational challenges into practical action
- You'll spend your time working with senior leaders on questions like:
  - Where is organisational friction slowing execution or reducing accountability?
  - How should teams, roles, and responsibilities evolve as new tooling becomes available and priorities shift?
  - What capability or leadership gaps are likely to affect performance over the coming quarters?
  - How do we raise the quality of feedback, performance conversations, and people decisions across leadership teams?
  - Where can people data help us spot patterns, risks, or intervention points earlier?
  - How do we support change in a way that people understand, leaders can execute, and teams can sustain?
- From there, you'll turn those questions into focused work across org design, workforce planning, leadership coaching, performance, and change. The goal is not to create processes for its own sake, but to help leaders solve the right problems in ways that improve how the organisation actually works
- You'll work closely with senior leaders to improve team effectiveness and sustained performance. That includes diagnosing root causes behind organisational friction, advising on role clarity and structure, and helping leaders make decisions that improve how teams operate in practice
- You'll advise on organisation design, team shape, and headcount trade-offs, helping leaders think through how to structure their organisations against changing priorities. You'll also support workforce planning and people budgeting discussions where sharper planning and prioritisation are needed
- You'll coach managers and senior leaders to improve feedback quality, strengthen performance conversations, and handle people decisions with more clarity and consistency. You'll help create stronger accountability and support leaders in building high-performing teams
- You'll use people data to identify patterns, emerging risks, and opportunities for intervention. Rather than simply reporting what has already happened, you'll help leaders interpret what the data is telling them and turn that into practical action
- You'll lead or support key people initiatives and organisational change work, including cyclical processes such as performance reviews and engagement surveys. You'll help ensure communication is clear, decisions are understood, and change lands effectively across teams
- You'll collaborate closely with People Operations and the wider People team, helping establish clear ownership boundaries and balancing operational compliance with strategic intent. You'll make sure the business gets the right support in the right way

## Work Arrangement

- Remote from US
- Senior and Expert level
- 9-month fixed-term contract (with possibility to convert to an indefinite position)

## Company Benefits

- Flexible working hours
- L&D budget
- 23 days holiday (excl. bank holidays)
- Work from home opportunities
- Health insurance

Typeform Strategic People Partner Lead | Welcome to the Jungle (formerly Otta)

Lead People Development

People Operations

Performance Management

The role involves partnering with senior leaders to improve organizational performance and team effectiveness on a 9-month fixed-term contract, with potential for conversion to a permanent position.

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