CyberArk Engineer - OT / Critical Infrastructure
Job Description
As a CyberArk Engineer, you will be part of our Delivery Services Team, supporting the design, implementation, administration, and optimization of Privileged Access Management (PAM) solutions for clients in operational technology (OT) and regulated utility environments. You will play a critical role in securing privileged accounts, credentials, and access to critical systems while ensuring the resilience, integrity, and availability of the CyberArk platform across on-premises, segmented, and air-gapped infrastructure.
Location: USA, Remote
Employment Type: Contract, Immediate Start through March 2027
What You'll Do
- Deploy, configure, and support CyberArk PAM components, including Digital Vault, PVWA, CPM, PSM, and Disaster Recovery Vaults.
- Configure Safes, platform onboarding, credential rotation, and reconciliation accounts across OT and enterprise environments.
- Plan and execute failover, backup/restore, and disaster recovery testing to meet resilience requirements for critical systems.
- Onboard and manage privileged accounts across Windows Server, RHEL/Linux, service accounts, SSH keys, scheduled tasks, application pools, and database platforms.
- Implement secure privileged access controls that align with NERC CIP requirements and client change management processes.
- Work in air-gapped and segmented networks, adapting deployment, patching, and support approaches to restricted connectivity.
- Collaborate with OT, infrastructure, security, and compliance teams to gather requirements and translate them into PAM designs.
- Perform upgrades, troubleshooting, and health checks, and maintain platform availability and security compliance.
- Create technical documentation, SOPs, operational runbooks, and compliance evidence, and conduct knowledge transfer sessions.
Who We're Looking For
- 5+ years of hands-on experience with CyberArk engineering and Privileged Access Management solutions.
- Strong experience deploying and configuring Digital Vault, CPM, PVWA, and Disaster Recovery Vaults, including failover and restore testing.
- Experience working in OT, regulated utility, or air-gapped environments.
- Familiarity with NERC CIP controls, change management, and resilience requirements for critical infrastructure.
- Hands-on experience onboarding privileged accounts across Windows Server, RHEL/Linux, SSH keys, service accounts, scheduled tasks, application pools, and databases.
- Solid knowledge of Active Directory, LDAP, network segmentation, and enterprise infrastructure.
- Strong troubleshooting, analytical, and problem-solving abilities.
- Ability to work in a team environment as well as independently.
- Strong verbal and written communication skills, with the ability to explain technical concepts to OT, IT, and compliance stakeholders.
Nice-to-Have Skills
- CyberArk certifications such as CDE – PAM, Sentry PAM, or Defender PAM.
- OT security certifications such as GICSP, or experience with ISA/IEC 62443.
- Experience with PSM/PSMP for secure remote access into OT environments.
- Experience integrating CyberArk with MFA, SIEM, and ITSM tools.
- Scripting and automation experience using PowerShell, Python, or REST APIs.
- Previous consulting or client-facing implementation experience.
Pre-Employment Screening
Engagement is contingent upon successful completion of background verification, drug screening, and motor vehicle records checks, in accordance with applicable laws.
About the Company
At KeyData Cyber, we're shaping the future of identity security. Recognized by Gartner and KuppingerCole as a leading IAM professional services firm, we specialize exclusively in designing, deploying, and managing end-to-end Identity and Access Management programs for organizations across North America. With 20 years of experience, 50M+ identities managed, and 1,000+ successful deployments, our team is our strongest asset.
Proud to be recognized as a Culture 100 Award winner, KeyData Cyber is committed to building a workplace where people feel valued, supported, and empowered to grow. Our culture is rooted in collaboration, innovation, and continuous learning, creating opportunities for our people to thrive and make a meaningful impact.
Join an award-winning team where your ideas matter, your growth is supported, and your contributions make a difference.
At KeyData Cyber, we believe in building a team of doers, experts, and problem solvers who are driven to make an impact. Our team's combined expertise spans across a wide array of fields. This diverse skillset allows us to approach challenges with a unique and comprehensive perspective, delivering tailored solutions that make a difference for our clients.
We offer more than just competitive pay and comprehensive benefits—we provide a platform for growth and development. At KeyData Cyber, you'll find opportunities for continuous learning, with a focus on both soft skills and technical capabilities.
Our flexible working models, including remote and hybrid options, support your work-life balance, while allowing you to expand your professional network and tackle new challenges. Our culture fosters collaboration, innovation, and inclusivity, ensuring that every team member feels valued and empowered to contribute.
As part of our commitment to success, we encourage open communication and teamwork across all areas of the business. Whether you're in identity security, business strategy, or marketing, you will be joining a supportive environment where you can thrive.
At KeyData Cyber, we put people first, valuing learning, growth, and work-life balance. We offer extensive opportunities to advance your career through leading digital identity projects across North America. Our culture is built on respect, inclusion, and equal opportunity for everyone.
Competitive Pay, Flexibility, and Professional Growth
We offer competitive pay, comprehensive benefits, and flexible working models, including remote and hybrid options, to support your work-life balance. Enjoy travel opportunities that allow you to expand your professional network and experience new challenges. Benefit from continuous professional growth through training and mentorship. Our engaging monthly events provide opportunities to recharge, connect with colleagues, and strengthen relationships. We foster a culture of collaboration, innovation, and inclusivity, where your ideas are valued.
Core Values Driving Our Success and Culture
We uphold integrity by being honest and consistent in our actions. We foster growth and development through personal responsibility and continuous learning. We embrace innovation, always looking ahead with a forward-thinking mindset. Customer service excellence is at our core, ensuring we meet and exceed client expectations. We value teamwork, respecting and collaborating to achieve shared goals. Our commitment to a welcoming environment fosters a culture of respect, belonging, and empowerment, where everyone is treated fairly and has the opportunity to fully contribute.
