Job Description

Workplace & Culture Manager

Location: London
Contract Type: Fixed-term contract (12 months, maternity cover)
Work Arrangement: On-site
Start Date: October 2026 (target)

What You'll Do

Workplace Operations

Oversee the day-to-day operational running of all UK office locations, ensuring all sites are safe, functional, well-maintained, and consistently presented to a high standard
Manage relationships with building management, facilities vendors, and service providers (cleaning, catering, security, maintenance, etc.)
Maintains office supply stock (takes inventory, orders supply, and handles delivery) and manages local budget for orders
Maintains office equipment (phones, copiers, coffee machine, etc). Schedules maintenance as needed
Ensure compliance with health & safety regulations, conducting regular audits and maintaining up-to-date documentation across all sites
Acts as the main point of contact for on-site employees on all office related matters, including providing concierge level service for all visiting executives and clients
Maintains local office alarm, building, and parking access controls
Acts as local office fire warden (attend annual building training, maintain fire drill checklist, lead annual fire drill, etc.)
Follows proper billing protocol to process monthly expense report
Provides support for the Workplace ticketing system
Manages UK sundry and social budgets, tracking spend and identifying cost efficiencies

Employee Experience & Culture

Design and deliver a consistent, engaging employee experience across all office locations — from onboarding to everyday moments that matter
Lead the planning and execution of company-wide and office-specific events, including all-hands, team socials, seasonal celebrations, milestone recognition, and community initiatives
Champion the company's values and culture, developing programs and initiatives that bring them to life in a meaningful and authentic way
Manage internal and external client meetings (conference room setup, catering, clean-up)
Partner with People Team, Internal Comms, and leadership to align culture initiatives with broader business goals and people strategy

Efficiency & Process Improvement

Continuously review and improve workplace and operational processes to drive efficiency, reduce friction, and enhance the employee experience
Develop and maintain clear SOPs and playbooks for all core workplace and culture operations, ensuring consistency across sites
Lead or contribute to cross-functional projects that improve how the business operates day-to-day

Travel Management

Act as the primary point of contact for travel tools and transportation booking enquirers, ensuring cost-efficient and employee-friendly solutions
Manage ground transportation booking as needed
Support employees with travel queries, escalations, and complex itineraries as needed
Keep abreast of travel risk and duty of care obligations, ensuring the company meets its responsibilities for employee safety while travelling

About You

Around 5 years of experience in a workplace, office management, people operations, or culture-focused role, ideally within a multi-site environment
Proven track record of managing office portfolios and delivering high-quality employee experiences at scale
A natural people-person with strong interpersonal skills and the ability to build trusted relationships at all levels of the business
Highly organised with exceptional attention to detail and the ability to juggle multiple priorities simultaneously
Strong written and verbal communication skills, with the ability to engage and influence stakeholders across the business
Commercially minded, with experience managing budgets and vendor negotiations
Experience with workplace technology and ticketing systems
Knowledge of health & safety, ESG, and CSR best practices is desirable

What We Can Offer

Up to 7% pension contribution
Life insurance, income protection, and private medical insurance
Flexible hybrid working arrangements, with the option to work from anywhere across the globe two weeks each year
25 days of annual leave plus two personal well-being days
Gifted end-of-year holidays and early Summer Friday finish in June, July, and August
Free counselling through employee assistance program and personalized health support
Enhanced maternity, paternity, family leave, and fertility policies with on-demand support from Peppy partner
Continuous professional development opportunities with on-demand training and global mobility opportunities

About the Company

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family's needs.

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.

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