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San Francisco, CA, USA

Mike L.

Crafting the Future of Enterprise AI | Uniting Technology and Strategy

Mike Larsen is a distinguished Product Management leader with a rich background in enterprise software, AI solutions, and B2B SaaS. His expertise spans from leading cross-functional teams in delivering cutting-edge AI tools for efficiency gains to driving user engagement and revenue growth. With stints at high-profile companies such as Slack and BCG, and an early career in aerospace engineering, Mike embodies a unique blend of technical acumen and strategic foresight. Passionate about leveraging machine learning and generative AI, he excels at fostering innovation in competitive markets. Mike is driven by the ultimate goal of enhancing customer experience and operational excellence across various sectors, from automotive to IT.

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Mike L.

Work

Experience

Oct 2023 — Aug 2024
Pull Systems

Pull Systems

Director, Product Management

Pull Systems advances mobility industry's EV reliability and manufacturing quality through AI-powered analytics, helping predict failures and accelerate the transition to electric.

  • Led the product development of an AI-powered analytics platform at Pull Systems that significantly enhanced EV reliability and manufacturing quality.
  • Successfully facilitated automotive companies' transition to all-electric vehicles by predicting failures and accelerating development timelines.
Aug 2021 — Nov 2022
Forethought

Forethought

Product Lead, AI/ML

Forethought is the most advanced generative AI agent for customer support, trained on your unique data set. Our AI-driven solutions integrate seamlessly to resolve issues instantly, predict and prioritize tickets, and assist agents with relevant knowledge. Transform your customer support with AI that learns continuously to provide more accurate and contextual responses.

  • Pioneered AI solutions that transform customer support through generative AI and machine learning, driving adoption of intelligent automation to deliver faster, more personalized customer experiences at scale.
  • Built from the ground up a data analytics offering for customer support teams, utilizing AI to identify trends, potential product flaws, and efficiency in handling customer queries.
Apr 2018 — Aug 2021
Slack

Slack

Director, BizOps & Product Management

Slack is on a mission to make your working life simpler, more pleasant, and more productive by offering a channel-based messaging platform.

  • Led growth strategies and enterprise platform initiatives, enhancing customer adoption and compliance through data-driven optimization.
  • Launched key mobile security features catering to the needs of large-scale, regulated industry customers, bolstering Slack's enterprise appeal.
May 2016 — Mar 2018
Boston Consulting Group (BCG)

Boston Consulting Group (BCG)

Management Consultant

Boston Consulting Group is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.

  • Developed comprehensive growth and go-to-market (GTM) strategies for technology companies, specializing in areas such as sales operations transformation, Internet of Things (IoT) market entry, and cloud transformation.
  • Led pivotal projects in pricing and product portfolio strategy, significantly impacting client businesses in the technology sector.
  • Spearheaded on-premises to SaaS transformations, helping companies transition to cloud-based services efficiently and effectively.
Jun 2014 — Apr 2016
NetApp

NetApp

Product Manager

NetApp creates innovative storage and data management solutions to help accelerate business breakthroughs and deliver cost efficiency.

  • Successfully launched the zero-to-one “skunkworks” all-flash array FlashRay/MarsOS globally, overseeing product development milestones and GTM enablement.
  • Led the development of a hybrid-cloud “storage-as-a-service”, pioneering a new partnership model with co-location data centers, cloud service providers, and channel sales to introduce a joint product offering.
Jun 2008 — Sep 2012
United States Department of Defense

United States Department of Defense

Aerospace Engineer

The mission of the Department of Defense is to provide military forces necessary to protect the security of our country and support national security initiatives around the world.

  • Led two fleet-wide F-18 repair programs, impacting hundreds of aircraft globally, showcasing exceptional leadership in aerospace engineering and project management.
  • Co-led flight load and structural approval tests for the Lockheed Martin F-35 Joint Strike Fighter, contributing to the advancement of cutting-edge military aviation technology.
Jun 2002 — May 2008
United States Marine Corps

United States Marine Corps

Sergeant

The United States Marine Corps is a branch of the United States Armed Forces responsible for conducting expeditionary and amphibious operations with the United States Navy as well as the Army and Air Force.