Troy H.

Experience

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  Urban Pathways

  Member Board of Directors - Finance & Compliance Committees

  Sep 2024 - Present

  Urban Pathways is a New York City nonprofit delivering outreach, shelter, supportive housing, and wraparound services to people experiencing homelessness.

  • Provided fiduciary oversight as a Finance & Compliance Committee member for a $45M nonprofit, reviewing budgets, financial forecasts, and liquidity stress tests.
  • Monitored compliance with federal and state regulations and FASB ASC guidance for nonprofit reporting and charitable program accounting.
  • Reviewed audit plans and findings with external auditors; tracked remediation of control gaps and strengthened board-level financial reporting.
  • Supported strategic financial decisions (capital projects, reserves use) and advised on CEO search process and governance succession planning.
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  Urban Pathways

  Member of Board of Directors - Finance & Compliance Committees

  Sep 2024 - Present

  • Served on Finance & Compliance Committees providing fiduciary oversight for financial performance, budgets, and compliance controls.
  • Reviewed audit plans, grant compliance, and financial statements; monitored corrective action on audit findings to improve governance.
  • Participated in the CEO search committee and advised on succession planning and executive compensation design.
  • Supported risk assessments and policy updates to align operational processes with regulatory and contract requirements.
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  Urban Pathways

  Member Board of Directors

  Sep 2024 - Present

  • Board member contributing to Finance and Compliance oversight, with a focus on nonprofit accounting standards and grant compliance.
  • Reviewed operating budgets, reserve policies, and capital project plans to ensure long‑term financial sustainability.
  • Monitored internal controls, procurement practices, and compliance with policy to reduce operational risk and improve service delivery outcomes.
  • Engaged in strategic fundraising outreach and stakeholder engagement to support mission‑critical programs.
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  Pure Earth

  Member Board of Directors - Chair of Audit and Risk Committee

  Dec 2023 - Present

  Pure Earth is an international NGO focused on reducing exposure to lead and other toxic pollutants through government partnerships, data-driven interventions, and large-scale remediation programs.

  • Chaired the Audit & Risk Committee, providing board-level governance for audits, regulatory filings, and compliance during rapid global expansion.
  • Designed and implemented a COSO-informed ERM program, including risk registers and quarterly board risk reporting to track strategic and operational exposures.
  • Led improvements to internal controls and audit readiness across multiple jurisdictions, coordinating external audits and 990 filings for timely completion.
  • Partnered with management to integrate risk considerations into program planning and grant compliance, reducing regulatory findings and improving donor confidence.
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  Pure Earth

  Member of Board of Directors - Chair of Audit and Risk Committee

  Dec 2023 - Present

  • Chaired Audit & Risk Committee with oversight of audits, regulatory reviews, and a COSO-informed ERM program.
  • Established twice‑annual Risk and Control Self Assessments (RCSA) and a bi‑annual management survey to validate internal financial controls and identify control gaps.
  • Led annual review of regulatory changes, litigation exposures, and insurance adequacy to ensure organizational resilience.
  • Collaborated with the Finance Committee to provide ongoing oversight of reserve portfolios—setting risk limits, reviewing asset allocation, and guiding manager/fund selection.
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  Pure Earth

  Member Board of Directors

  Dec 2023 - Present

  • Served as Interim Chair of the Audit Committee, stewarding audit timelines, external auditor selection, and audit response plans.
  • Provided fiduciary oversight of ERM activities and coordinated audit committee reporting to the full board.
  • Worked with finance leadership to improve audit readiness, strengthen internal controls, and ensure accurate financial disclosures.
  • Advised on risk mitigation strategies and insurance placement to protect program continuity and organizational assets.
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  American Psychological Association

  Head of Business Operations and Financial Planning

  Feb 2025 - Mar 2026

  The American Psychological Association (APA) is the largest scientific and professional organization representing psychologists in the U.S., publishing research and advancing psychological practice.

  • Directed Business Operations & FP&A for the Publishing Directorate: managed a 19-person team and a $115M budget, aligning operations with strategic priorities.
  • Reduced 90-day receivables by 50% through a redesigned collections process and strengthened AR controls.
  • Led AI-based financial forensics to identify $2.6M of unreconciled revenue and remediated CRM/CPQ root causes.
  • Restructured operations to break down silos, improve throughput, and reduce single‑point dependencies; documented role-based SOPs to improve continuity following a workforce reduction.
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  Alliance for Regenerative Medicine

  Vice President of Finance and Operations

  Jun 2024 - Dec 2024
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  The Nature Conservancy

  Senior Director Strategy, Administration, and Operations

  Jul 2021 - May 2024

  The Nature Conservancy is a global conservation organization working to protect lands, waters, and biodiversity while addressing climate change through science-based programs and partnerships.

  • Oversaw Strategy, Administration & Ops for a multidisciplinary portfolio: 32 staff, $22M operating budget, and global procurement spanning $429M supplier spend.
  • Implemented procurement and insurance strategies that captured $11.1M in savings and reduced facilities’ net losses by $1.5M annually.
  • Drove 25% CAGR in Real Estate Gift Disposition revenue, reversing a multi-year decline and delivering $17M in FY24.
  • Led enterprise systems selection and ERP RFP (Adaptive Planning, Workday, Salesforce/Coupa) and delivered a PMO to coordinate cross-functional implementations.
  • Raised employee engagement from 69% to 83% through organizational design, people analytics, and targeted retention initiatives.
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  NPR

  Director of Strategic Finance and Transformation

  May 2016 - Apr 2021

  NPR is a major nonprofit media organization producing national and international news, podcasts, and multimedia content across radio and digital platforms.

  • Led Strategic Finance & Transformation: developed business models that generated $2M+ in incremental revenue and advised the executive team on operational excellence.
  • Established an Enterprise PMO to deliver 50+ strategic initiatives with cumulative capital and program value exceeding $200M.
  • Managed M&A-related project workstreams, including creation of a taxable subsidiary and acquisition integration of a $6M podcast platform.
  • Implemented finance transformation initiatives across CRM/GL/payroll modules to improve reporting cadence and cost transparency.

• Various

  Member of Board of Directors

  Mar 2013 - Dec 2023

  Various nonprofits and advisory boards supporting community services, youth development, and sports organizations.

  • Board member and advisor across multiple organizations (National Giving Alliance, Boys & Girls Clubs of Greater Washington, Washington Mystics advisory board).
  • Provided governance, fundraising, and community engagement counsel; supported program oversight and strategic planning cycles.
  • Advised on financial stewardship, donor relations, and board development to strengthen local impact and sustainability.
  • Leveraged cross‑sector networks to enhance partnerships and volunteer support for mission delivery.
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  AARP

  Director of Strategic Planning and Business Optimization

  Mar 2011 - Dec 2015

  AARP is a U.S. nonprofit advocating for people 50+ and providing benefits, products, and resources to help members choose how they live as they age.

  • Served as Finance Transformation SME, improving finance policy, processes, and systems across Print and Branding centers of excellence and AR/AP outsourcing.
  • Directed Financial Products & Services strategy for AARP Services Inc., launching retirement and insurance provider relationships that produced $5M in premium revenue in 18 months.
  • Participated on the inaugural Alternative Investments Committee supporting due diligence and performance monitoring of private equity and real asset strategies.
  • Built and operationalized three Centers of Excellence (Print, AR, Facilities), modeled to deliver multi-year productivity gains and >$10M projected savings.

• Additional Experience

  Other Experience (For Profit)

  Jan 1999 - Jan 2011

  Additional Experience aggregates prior for‑profit leadership roles spanning financial services, digital strategy, and management consulting.

  • Jackson National Life (Director, Digital Strategy): led digital strategy and PMO for advisor and wholesaler channels; redesigned online account management for >$2B AUM.
  • Bank of America (SVP roles): led Strategy, Planning & Analysis and Innovation PMO—delivered >$150M productivity gains and reduced RWA by $1B through product and liquidity initiatives.
  • Deloitte Consulting (Sr. Consultant): supported strategy and operations engagements across financial services, driving process improvements and client-facing transformation.
  • Applied cross-industry experience to translate digital and operational innovation into measurable financial and risk outcomes.