Urvashi S.

Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels.

• Led EMEA and India Sales, focusing on acquiring new business across industries and maximizing revenue.
• Implemented strategies to enhance customer engagement through AI-driven solutions.
• Achieved significant revenue growth by securing key accounts and expanding market presence.

• Managed sales operations across India, driving growth and customer acquisition.
• Developed and executed sales strategies to enhance market penetration.
• Built strong relationships with key clients, ensuring customer satisfaction and retention.

• Led enterprise sales efforts in Southeast Asia, focusing on automation and customer engagement.
• Collaborated with cross-functional teams to deliver tailored solutions for clients.
• Achieved sales targets by identifying and capitalizing on new business opportunities.

Swiggy is India’s pioneering on-demand convenience platform, catering to millions of consumers each month. Founded in 2014, its mission is to elevate the quality of life for the urban consumer by offering unparalleled convenience.

• Managed sales and strategy for a high-revenue area, contributing significantly to overall growth.
• Implemented strategies to optimize sales performance and customer satisfaction.
• Collaborated with teams to drive innovation and improve service delivery.

• Led area sales and strategy, focusing on market expansion and revenue growth.
• Developed and implemented sales strategies to enhance customer engagement.
• Built and maintained strong relationships with key stakeholders and partners.

LinkedIn is a professional networking site that allows its members to create business connections, search jobs, and find potential clients.

• Part of LinkedIn's Talent Solutions Team, helping organizations leverage LinkedIn for talent branding and hiring.
• Achieved significant sales growth by acquiring key accounts and increasing average ticket size.
• Awarded for outstanding sales performance and contribution to team success.

• Facilitated organisations to streamline their screening, succession planning, and talent development processes through powerful and scientifically validated insights led skill assessments. My role involved
• Acquiring new business in Asia-Pacific region and growing existing business relationships
• Managing end-to-end client relationship including pitching, negotiating, contracting, and ensuring a smooth post-payment experience
• Managing forecasts, closing deals and tracking customer data using company-standard CRM tools
• Meeting assigned sales quotas, both individually and as part of a team

• Managed inside sales operations, focusing on customer acquisition and retention.
• Developed and executed sales strategies to drive growth and market presence.
• Collaborated with teams to deliver customized solutions for clients.

• Conducted research and analysis to support sales and marketing strategies.
• Collaborated with teams to develop insights and recommendations for business growth.
• Contributed to the development of innovative solutions and strategies.

Its about leadership – the 9.9 kind! Building a leading media company out of India. And, grooming new leaders for this promising industry.

• Assisted in research projects, contributing to the development of strategic insights.
• Supported the team in data collection and analysis for various initiatives.
• Collaborated with team members to deliver high-quality research outputs.