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Ready to make bold decisions and think differently? Isaac transforms operations by finding and optimizing unexpected opportunities that make a real impact.

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Isaac Operations is not your average consultancy. They are a team of outcome-oriented individuals who work with their clients to make the complex simple, realize untapped potential, and uncover opportunities. They create ingenious solutions that are clear, tangible, and impactful. Their mission is to make a massive impact every day and be a driving force for positive change. They guarantee measurable results and stake their fees on it. Isaac Operations is founded on four core principles: win, be a good human, be a team, and have fun. They have a team of passionate and dedicated individuals who love what they do, welcome challenges with enthusiasm, and have fun doing it. If your organization has untapped potential, Isaac Operations can help you tap into it and make a difference. Get started with them and let's do something about it.

Isaac Operations

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**Who We Are**

While technically an operational consultancy, Isaac is a collection of engineers, innovators, and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. The company has been recognized as one of the top 10 Best Places to Work in Canada for the last 6 consecutive years, and ranked number 1 in 2022.

**Culture & Values**

Isaac's culture is built on rewarding great work with great experiences, fostering rapid career growth, and sharing the success of the business with the whole team. The company believes that people are the superpower and that loving your Monday to Friday is important. At Isaac, employees work with good humans who genuinely enjoy spending time together.

**Business Model**

At Isaac, sales is done differently. Consultants and partners don't just deliver projects — they also build relationships and sell the work. Sectors (client-facing business units) own their own growth, and the company is committed to building a transformative Business Development function that empowers sector leaders and consultants to succeed.

## Director, Sales & Marketing

**Location:** 219 Dufferin St, Toronto, ON M6K 1Y9, Canada  
**Work Arrangement:** Hybrid  
**Employment Type:** Full-time

### Role Overview

The Director of Sales & Marketing plays a Head Office role focused on building systems, processes, brand, and marketing infrastructure rather than managing a traditional salesforce. Approximately 20% of time is spent leading Isaac-wide initiatives, while 80% is spent as a fractional Director of Sales & Marketing to each sector, partnering directly with sector leaders to grow their business units. This is a hands-on builder role that balances strategic vision with execution, and includes leading and growing the Head Office Sales & Marketing team.

### Key Responsibilities

- Define and champion a forward-looking marketing vision and translate it into actionable strategies and measurable results
- Strengthen Isaac's brand, positioning, and market visibility
- Own and continuously improve the sales playbook, BD process, and enablement tools
- Lead firmwide marketing initiatives: campaigns, thought leadership, content, and digital presence
- Improve pipeline reporting and CRM discipline to drive consistency
- Build, deliver, or facilitate impactful external sales training and capability programs for consultants and partners
- Act as a fractional Director of Sales & Marketing to sector leaders — a trusted partner helping them grow their businesses
- Support Leads in executing go-to-market strategy, pursuit planning, and client development efforts
- Customize sales and marketing best practices to fit sector-specific needs
- Provide coaching, deal support, and insight to improve pipeline quality and conversion
- Act as a constructive challenger — surfacing blockers, spotting systemic gaps, and ensuring sectors stay accountable for growth
- Lead, coach, and develop the Head Office Sales & Marketing team
- Create a culture of growth, collaboration, and accountability
- Ensure the team delivers outcomes while supporting their career progression and engagement
- Act as a champion for team development, aligning goals with broader firm strategy

### Required Qualifications

- 10+ years of experience in marketing, sales, or BD
- 8+ years of experience in professional services, ideally in a sales, marketing, sales enablement, or sales operations leadership capacity
- Experience collaborating with and enabling sellers, particularly those without a sales background
- Strong understanding of how consulting or services firms go to market, from brand building to relationship-based sales
- Experience across the customer journey (brand campaigns, sales enablement, retention initiatives)
- Comfortable operating in a scale-up environment where systems and processes are still evolving

### Preferred Qualities

- Thrive in a Player-Coach role, balancing team enablement with hands-on execution
- Transformative mindset, comfortable building, iterating, and scaling in fast-growth environments
- Balance consistency at enterprise level with flexibility at sector level
- Outcome-focused with emphasis on team growth and happiness
- Doer at heart, energized by making things happen and getting into details
- Think beyond the immediate, envisioning long-term outcomes and anticipating implications
- Scale-up mindset: bias to action, adaptability, and comfort with ambiguity

### Success Metrics

- Sector leaders see you as a trusted advisor who helps them win and grow
- Brand and marketing presence create clear lift in business development
- Sales process is more consistent, scalable, and effective across the firm
- Consultants and partners feel more capable and confident in selling
- Head Office Sales & Marketing team is thriving — high-performing, engaged, and growing in their careers
- Business Development function is stronger and more transformative than when you arrived

### Compensation & Benefits

- Competitive compensation package aligned with provincial pay transparency requirements
- Final compensation set based on experience, expertise, and alignment with role responsibilities
- 5 weeks of vacation for all employees
- Comprehensive benefits package 100% covered by the company, including generous annual wellness allowances
- Frequent company development and social events
- Strong work-life balance with no weekend work expectations

Isaac Operations Director, Sales & Marketing | SmartRecruiters

Business Development

Go-to-Market Strategy

Chief Marketing Officer

Sales Enablement

Sales Training

The role involves acting as a fractional Director of Sales & Marketing, partnering with sector leaders to grow business units. It includes building systems, processes, and marketing infrastructure, with a focus on strategic vision and execution.

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Fractional Director, Sales & Marketing

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