Job Description

Who you are

3+ years of experience in product analytics, data analysis, or a related analytical role, preferably in a product-driven technology company
Strong SQL skills and experience working with large datasets in modern data warehouses like Snowflake, BigQuery, or Redshift
Experience with dbt or similar data transformation tools for building modular, tested, and documented data models
Proficiency in version control systems like Git for managing code and collaborating with data and engineering teams
Proficiency in analytics tools such as Python or R for statistical analysis and data manipulation
Familiarity with BI visualization tools like Looker, Tableau, or Mode
Basic understanding of data pipeline orchestration and workflow management tools such as Airflow or similar. Familiarity with ELT/ETL processes and data integration tools like Fivetran, Stitch, or custom-built pipelines
Solid understanding of statistical concepts including hypothesis testing, regression analysis, and experimental design. Experience designing and analyzing A/B tests with proper statistical rigor
Familiarity with healthcare concepts and terminology are highly desirable
Strong communication skills

What the job involves

We're seeking a Product Data Analyst contractor to drive data-informed product decisions by improving our data democratization, analyzing data, generating insights, and generating reports
You'll partner closely with product, growth, enrollment marketing, and client implementation teams to understand user behavior, measure product performance, and identify opportunities for growth and improvement
Use SQL to query data in Snowflake
Update Snowflake data models, consistent with current data architecture
Use LookML to add new dimensions, measures, table calculations, and explores to Looker
Create dashboards in Looker and Post Hog to support growth, enrollment marketing, client implementation, product initiatives, and/or company OKRs
Conduct deep-dive analyses using data from Snowflake and Looker to understand user behavior patterns, identify friction points in the user journey, and uncover opportunities for product enhancement. Analyses may include, but are not limited to, descriptive analytics, correlation, regression, and between-group analyses
Present the results of these analyses to a cross-functional audience, translating complex data findings into actionable recommendations
Build externally-facing reports that provide stakeholders with clear visibility into user engagement, and feature adoption, clinical outcomes, and recommendations for optimal product use
Provide data to help justify and inform decision-making around A/B tests and experiments to validate product hypotheses and measure the impact of new features or changes
Use DBT to build data models and add new data sources to Snowflake
Assist with updating data dictionary and ERD
Communicate proactively. During onboarding, you will meet 3-5x/week with your supervisor to provide updates on ticket status and to ask questions. Asking questions outside of these meetings is expected and welcomed
Work with your supervisor and relevant stakeholders to proactively discuss requirements when questions arise

Compensation: $50 - $80 an hour (Contractor)

Work Arrangement: Remote from US

Level: Mid and Senior level

About the Company

Company mission

To help millions back to good mental health.

Big Health delivers digital therapeutics for the most prevalent mental health conditions, beginning with "Sleepio" for insomnia, and "Daylight" for anxiety. The company's products are scientifically backed, with personalized goals that adapt as the product learns about each user, delivering unique experiences for different people. Big Health takes a B2B approach, selling to businesses so they can provide the product to their employees.

Company benefits

Health care: We provide 100% employee coverage for medical, vision, and dental. Plus, free access to Sleepio for poor sleep, Daylight for worry and anxiety, Spark Direct for adolescent depression, and additional mental health benefits.
Time off: We take balance seriously. 20 vacation days per year (accrued monthly), 9 federal holidays, and end-of-year company closure between Christmas Day and New Year's Day. Up to 10 sick days per year.
Professional development: Employees receive a $1k USD or £800 stipend.
Retirement savings: US Employees are eligible to participate in a 401(k) program with company match, and UK employees receive a pension program with NEST.
Team building: Apart, but never alone. We host an annual Summit in-person at our SF HQ (virtual when needed), and regular social events to keep bonds strong.
Family: Employees are eligible for parental leave on day one. Dependents are eligible for 50% coverage on our medical, vision and dental plans, plus access to Sleepio, Daylight, and Spark Direct.

Similar Jobs