This comprehensive guide provides ten essential tips to help business leaders effectively integrate AI into their operations and overall business strategy.
Daniel Gerow
Cloud Executive | Empathetic Mentor | Technology Leader
Experience
Primary Venture Partners
Expert
Dec 2023 - Present
A seed-stage venture capital firm responsible for backing NYC’s most promising founders.
- As an Expert, I provide strategic advice and guidance to founders and operators within the Primary portfolio and broader network. Experts enjoy access to early-stage businesses, emerging trends and technology, and an expanded network of exceptional leaders and resources through a top-tier seed-stage firm.
- Primary is New York City’s premier early-stage venture firm working alongside founders to build unicorns like Alloy, Alma, Chief, Dandy Electric, Latch, K Health, Stellar Health, Slice, and many more.
TCGplayer (an eBay company)
VP Cloud Platform Engineering
Jun 2023 - Present
A subsidiary of eBay, TCGplayer is a leading online technology platform for the collectibles industry. We connect thousands of buyers and sellers across the world to power trading card game (TCG) sales through physical stores, websites, mobile apps and the TCGplayer Marketplace. What sets TCGplayer apart is our community mindset; it is ingrained in how we operate. We emphasize the entire customer experience, working with buyers and sellers from end-to-end to harness our passion for innovation and create a diverse community of collectible enthusiasts across our platform. Like eBay, TCGplayer is a purpose-driven company and we pride ourselves on creating a culture that fosters camaraderie, embraces diversity and exudes passion. And, when it comes to our employees, we work to ensure our team is the strongest it can possibly be, both in and out of the workplace. Our employees are the key to our success and we’re proud to offer compelling benefits including incentive/bonus programs, employee stock purchase plans, generous PTO packages, 401k matching and competitive health benefits. Interested in joining our team and helping us shape the future of the collectibles industry? Visit careers.tcgplayer.com today.
- Reporting to the CTO, lead and mature Cloud Center of Enablement across TCGp's AWS-based infrastructure platforms. Responsible for the development of Architecture, Security, Engineering, and Operational practices. Co-lead eBay integrations and SOX/Security Programs.
Independent Consultant
Independent Consultant
Jun 2022 - Present
Independent Consultant
- Cloud Transformation CxO advisor
- Focus on practical scoping and development of large scale Digital Transformation, Process Excellence Programs, Cloud Governance, and DevOps efficiencies
- VC / Stealth Startup Advisership with focus on Cloud Services, SaaS/PaaS/IaaS, and security verticals
Collibra
VP Cloud Platform & Production Engineering
Dec 2021 - Sep 2022
Make data meaningful
- Member of Senior Engineering Leadership team, reporting to Collibra's CTO. Responsible for strategic direction of all aspects of Production Support Engineering and Cloud Platform Engineering across AWS, AWS GovCloud, GCP, and Azure.
Foundation Medicine
Senior Director Cloud Platform Engineering
Mar 2020 - Dec 2021
Foundation Medicine is a molecular information company dedicated to a transformation in cancer care in which treatment is informed by a deep understanding of the genomic changes that contribute to each patient's unique cancer. The company offers a full suite of comprehensive genomic profiling assays to identify the molecular alterations in a patient’s cancer and match them with relevant targeted therapies, immunotherapies and clinical trials. Foundation Medicine’s molecular information platform aims to improve day-to-day care for patients by serving the needs of clinicians, academic researchers and drug developers to help advance the science of molecular medicine in cancer. For more information, please visit us at www.FoundationMedicine.com or follow @FoundationATCG on Twitter. Community Guidelines: bit.ly/FMICommunityGuidelines
- Foundation Medicine, Inc. (FMI) began with an idea to simplify the complex nature of cancer genomics, bringing cutting-edge science and technology to everyday cancer care. Our approach generates insights that help doctors match patients to more treatment options and helps accelerate the development of new therapies. Foundation Medicine is the culmination of talented people coming together to realize an important vision, and the work we do every day impacts real lives.
- Responsible for all platform initiatives across FMI's public & private cloud infrastructure inclusive of scope, design, engineering and service delivery leveraging a partner-driven agile approach. As part of FMI's technology leadership team, develop and execute innovative initiatives to improve the FMI application environments, delivering highly-scalable, performant, globalized and secure infrastructure to plan. Support public cloud (AWS 10K+ on demand HPC compute instance and 50+ PB data) computational biology pipeline requirements with a commitment to reflect FMI’s values: Patients, Passion, Innovation and Collaboration.
Nuance Communications
Global Director Enterprise Architecture & HPC
Oct 2017 - Mar 2020
nuance communications, inc. is the pioneer and leader in conversational ai innovations that bring intelligence to everyday work and life. the company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. with decades of domain and artificial intelligence expertise, nuance works with thousands of organizations – in healthcare, telecommunications, automotive, financial services, retail, and more – to create stronger relationships and better experiences for their customers.
- Reporting to the Global CIO, greenfield opportunity to develop and lead a global consultative Enterprise Architectural practice, unifying a Define/Design/Build/Run service delivery mantra across multiple software development business units: Healthcare, Enterprise, Mobility, HPC, IT & Business Systems. Develop a standards-based approach for requirements gathering, design (network, storage, computer, application layer, etc.), UAT, and production deployment.
- Active projects include Cloud Governance modeling & cloud workload assessment. Establishing cloud core services and CI/CD pipelines. HRIS, ERP, and CRM modernization, full Cisco security suite (ISE, Firepower, PAM, TrustZones) design and implementation, SD-WAN, CASB, and next-generation GPU compute clusters.
- Strategic achievements:
- CAPEX to OPEX modeling for public cloud migration strategy along with deliverables around cloud deployment reference designs
- Advisory member to CXO staff regarding emerging/strategic technology initiatives across the company, with responsibility to define, align, and execute technical vision in a practical, fiscally responsible manner
- Develop and lead Cloud Governance program, including public cloud security standards creation and implementation across Azure, GCP, and AWS
- Develop standards-based Cloud Core Services, leveraging AWS Landing Zone and Azure Core
- Created and implemented Architectural Review Board with integration into PMO process, and migrated Architect project workloads to JIRA, instituting an Agile methodology within Infrastructure to create measurable, data-driven, project management
- Lead internal & external (customer) security RFIs for High Performance Computing contracts ~6PB working set of customer data
DataXu
Global Director, IT & Platform Infrastructure & Security
Nov 2016 - Oct 2017
In 2009, dataxu® was founded on the premise that data science could help make marketing better. Not just more efficient for agencies or more profitable for brands, but also more personalized and more engaging for consumers. dataxu is now part of Roku. Visit advertising.roku.com for more information. Our vision of helping marketers truly understand how marketing investments cause sales and profitable customer relationships is now a reality. And we’re proud to say that the world’s top agencies and brands partner with us to deliver real results and prove how marketing impacts the business. Today, dataxu® helps marketing professionals use data to improve their advertising. Our software empowers you to connect with real people across all channels, including TV, capturing consumers’ attention when and where it matters most. With 14 offices around the world, we’re here to help power your business forward. Discover what you + our software can do at www.dataxu.com.
- Lead global IT operations and Infrastructure initiatives for a rapidly growing leader in the programmatic marketing/advertising technology space. Reporting to the CFO, directly responsible to partner with and drive change across all business units including Development, Operations, and Infrastructure. Interpret, plan, and execute capital projects in support of business objectives (reviewed quarterly) including: global network re-architecture, redefining all security principles to meet NIST/ITGC standards, and standardizing global tech procurement.
Wayfair
Sr. Engineering Director, Platform Infrastructure & Operations
Sep 2014 - Mar 2016
Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.
- Work closely with and report to the CIO. Define, drive, and deliver full lifecycle strategic plans to support 50-100% sustained YoY growth of hyper-fast paced, multi-national eCommerce leader with direct responsibility to build, manage, and develop the skillset and activities of multiple IT engineering teams totaling over 100 staff. Functional areas include Service Desk/NOC, End-User Computing, Corporate Systems, Production Support Engineering & Software QA, Supply Chain/EDI Engineering, and Infrastructure PMO. Responsible for scaling infrastructure from a single US DC to 3 worldwide, supporting a geo-locational customer base on an IaaS platform along with ~5000 end users and ~3800 Windows and CentOS servers (physical & VM) across 10+ locations. Focus on designing and implementing linked, third party Enterprise and Business-class applications/systems alongside first-party development initiatives including dataflow integration and overall governance/compliance against SOX, PCI, and other regulatory requirements. Mange technical portfolio of >300 unique IT applications. Responsible for multiple facility buildouts internationally.
- Scaled CorpIT division from 9 FTE to over 100 in 4 years while maintaining high quality bar (supporting ~500% company-wide growth)
- Created Service Desk operations teams to route over 80K Engineering tickets yearly with ~35% in platform resolution
- Implemented 24x7 global NOC operations in CY15
- Maintained <5% team-wide attrition for 3 consecutive years
- Created external & internal workflows for project & vendor management (RFI/RFP/procurement)
- Key support stakeholder during co-lo datacenter relocation
- Key support stakeholder in taking company public CY14 – completed all SOX ITGCs under strict
- timeline
- Scaled EDI platform to handle >105% YoY growth + holiday burst
- Support growing team of 400 developers in CI environment
Wayfair
Engineering Director, Infrastructure & IT Operations
Mar 2013 - Sep 2014
Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.
- People, project, & budgetary management
Wayfair
Senior Engineering Manager, Infrastructure & IT Operations
Aug 2011 - Mar 2013
Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.
- Manage and grow the IT Operations team including desktop support and system engineers/admins. Maintain, expand, and forecast infrastructure needs for production and development environments. Maintain accurate view of current and future technology projects for scheduling and prioritizing, improving current processes to increase efficiency and effectiveness, monitor/maintain ticket queues and identify trends/areas for improvement.
WB Games / Turbine, Inc.
Technology Team Lead Systems Administrator
Sep 2009 - Aug 2011
WB Games Boston, is a Warner Bros. Interactive Entertainment development studio focused on creating free-to-play games for mobile platforms. The studio is utilizing its extensive expertise in creating persistent online worlds that foster powerful social gaming communities to develop its hit mobile game, Game of Thrones: Conquest.
- Primary responsibility for architecture, installation, and administration of ~130 Windows servers including AD 2003 (~500 users), Exchange 2007 cluster (~700 mailboxes), file, print, application, and member servers. Assist in leading direction of Corp IT technology initiatives including stabilization and improvement, and security of existing environment plus selection and delivery of new systems/services. Mentor junior staff/act as backup for Lead Desktop Support Tech. Recently completed move of corporate headquarters, relocating entire company to new office over a single weekend, meeting stringent uptime requirements. Implement security standards across Corp IT platform. Provide explanations and recommendations to Executive staff. Manage multiple technology projects including system integration with Warner Bros. corporate (PeopleSoft, EmployeeConnection, Concur Travel & Expense, Confluence/JIRA). Manage hardware/software lifecycles and licensing. Work with Infrastructure engineers to meet needs of a fast-growing technology company. Lead cross-functional teams to identify new technology initiatives, validate business requirements, translate technology needs into action plans, and execute through completion. Successfully spearheaded project to identify and remove 30% of stale mail data, freeing system resources for pertinent business needs. Act as general liaison to business owners encompassing all enterprise tech. Participate in on-call rotation. Trade show experience PAX Prime/PAX East.
Stonehill College
Continuing and Professional Education Instructor (part-time)
Dec 2006 - Aug 2008
Stonehill College, a Catholic institution of higher learning founded by the Congregation of Holy Cross, is a community of scholarship and faith, anchored by a belief in the inherent dignity of each person. Through its curriculum of liberal arts and sciences and pre-professional programs, Stonehill College provides an education of the highest caliber that fosters critical thinking, free inquiry and the interchange of ideas. Stonehill College educates the whole person so that each Stonehill graduate thinks, acts, and leads with courage toward the creation of a more just and compassionate world.
- Instructed on and off-campus professionals in basic and advanced computer usage and security classes. Responsible for creation of syllabus and execution of course plans for non-credit classes.
Stonehill College
Senior Systems Administrator
Dec 2001 - Sep 2009
Stonehill College, a Catholic institution of higher learning founded by the Congregation of Holy Cross, is a community of scholarship and faith, anchored by a belief in the inherent dignity of each person. Through its curriculum of liberal arts and sciences and pre-professional programs, Stonehill College provides an education of the highest caliber that fosters critical thinking, free inquiry and the interchange of ideas. Stonehill College educates the whole person so that each Stonehill graduate thinks, acts, and leads with courage toward the creation of a more just and compassionate world.
- Active Directory and Exchange 2003 support in a 3,500 user environment. Responsible for 70+ Windows servers running various enterprise applications. Implement hardware and software suggestions, installation/configuration, support and life-cycle management. Managed and directed multiple concurrent cross-functional groups dealing with varied campus-wide technical projects.
Stonehill College
Manager End User Services
Nov 1999 - Dec 2001
Stonehill College, a Catholic institution of higher learning founded by the Congregation of Holy Cross, is a community of scholarship and faith, anchored by a belief in the inherent dignity of each person. Through its curriculum of liberal arts and sciences and pre-professional programs, Stonehill College provides an education of the highest caliber that fosters critical thinking, free inquiry and the interchange of ideas. Stonehill College educates the whole person so that each Stonehill graduate thinks, acts, and leads with courage toward the creation of a more just and compassionate world.
- Managed daily activity of technicians, helpdesk trouble-ticket assignment, follow-through, and resolution for a 1,000+ node network (mixed environment of Wintel and Mac OS). Created, updated, and distributed technical documentation.
Stonehill College
End User Support Specialist
Jun 1999 - Nov 1999
Stonehill College, a Catholic institution of higher learning founded by the Congregation of Holy Cross, is a community of scholarship and faith, anchored by a belief in the inherent dignity of each person. Through its curriculum of liberal arts and sciences and pre-professional programs, Stonehill College provides an education of the highest caliber that fosters critical thinking, free inquiry and the interchange of ideas. Stonehill College educates the whole person so that each Stonehill graduate thinks, acts, and leads with courage toward the creation of a more just and compassionate world.
- Utilized knowledge of all Microsoft (DOS, WIN9x, NT, 2000, XP) and Macintosh (OS 7.1/OSX Server v1.0) operating systems, associated software applications, and hardware to troubleshoot and resolve problems at desktop level. Tasked with implementing streaming audio technology for on-campus foreign language lab.
Send me Talent
Chat with the founders of Go Fractional to learn what problems you could be solving tomorrow.