Henley D.

GEICO, part of Berkshire Hathaway, provides auto insurance across the U.S. and other insurance types, focusing on customer service and cost savings.

• Led comprehensive process assessment and mapping to standardize workflows and implement scalable operational improvements.
• Served as program lead for enterprise-wide CLM implementation, managing business case development and solution design.
• Partnered with senior leaders to establish ROI frameworks and track performance against operational outcomes.

Spaulding Ridge accelerates business transformation using digital innovation and enterprise software.

• Directed global implementation teams for contract lifecycle management solutions, ensuring customer success and value realization.
• Developed and executed strategies for consistent success in high-growth environments, focusing on delivery excellence and process improvement.
• Built client relationships and drove opportunities for expansion, managing account growth and contract negotiations.
• Developed a team of AI specialists, leveraging Docusign AI products to deliver measurable operational value.

FTI Consulting is a global advisory firm providing consulting services across various industries.

• Led internal initiatives to develop strategies and best practices for over 60 projects, ensuring efficient management and execution with a lean team.
• Managed emerging data sources, including Slack and Jira, to drive workstreams and achieve operational objectives.
• Recruited talent and managed performance, ensuring alignment with company goals and enhancing team effectiveness.

• Managed comprehensive project management for multiple simultaneous eDiscovery projects, ensuring efficiency and success.
• Increased efficiency by reducing non-billable hours while maintaining high service standards for large pharmaceutical clients.
• Advised and built AI models to enhance document review speed and efficiency, meeting client value goals and budget alignment.
• Led recruitment and performance management, evaluating candidates and providing feedback to improve team growth.

• Identified and emphasized areas of efficiency to enhance client engagement and adapt to service needs under budget constraints.

• Led as a senior consultant on 12 complex antitrust matters for DOJ, FCC, and FTC, ensuring compliance and high-quality deliverables.
• Managed large-scale multi-language translation teams, integrating technology-assisted review (TAR) to enhance productivity and efficiency.

Freeborn & Peters LLP is a part of Smith, Gambrell & Russell, focusing on legal services across various sectors.

• Core contributor to building an in-house litigation support department, focusing on the entire EDRM spectrum.
• Designed and documented best practices for all areas from data collection to trial exhibit preparation/presentation.