James Burgess

Transformative CTO: Pioneering Agile, DevOps, and Data-Driven Engineering Excellence

With a vast trove of experience as a CTO, I've spearheaded Agile, DevOps, and SRE methodologies to revolutionize software engineering and project management landscapes. My journey is deeply rooted in a data-driven approach, leveraging analytics and cloud computing to drive business success. Beyond technical prowess, my leadership extends to building and guiding cross-functional teams, instilling a culture of innovation, and fostering continuous improvement. I'm passionate about sharing knowledge through blogging, training videos, and competitive programming, continually pushing the envelope in tech leadership.
James Burgess

Experience

  • Elite Co.

    Elite Co.

    Country Manager - UAE

    Apr 2025 - Present

    Elite Co. is a leading logistics technology company in the GCC offering end-to-end supply chain solutions across FTL, LTL, last mile delivery & other value added services.

  • Elite Co.

    Elite Co.

    CIO

    Dec 2021 - Sep 2025

  • Green Dome Investments

    Green Dome Investments

    CIO

    Dec 2021 - Sep 2025

    Green Dome Investments LLC is an investment and management company headquartered in Dubai.

  • Shipa Freight

    Shipa Freight

    Chief Technology Officer

    Apr 2018 - Dec 2021

    Shipa Freight is a digital freight forwarder that provides a seamless online freight booking platform for a 100% digital end-to-end experience.

    • Implemented strict recruiting standards and grew team from 10 to 25 engineers.
    • Overhauled legacy systems with architecture modernization without interrupting business.
    • Implemented CI/CD with comprehensive testing measures and proactive SRE systems, significantly reducing error rates.
    • Introduced and pioneered GraphQL and adopted a GraphQL-based API Gateway model, enhancing system integration and performance.
    • Increased business transactions over 10 times each year through strategic technological enhancements.
  • Agility

    Agility

    Senior Project Manager - Transformation

    Aug 2014 - Apr 2018

    Agility is a multi-business operator and long-term investor with a global portfolio in logistics, aviation, real estate, and digital solutions.

    • Developed Agile Certification Program to increase Scrum.org certifications from zero to 100+.
    • Converted a $100 million project from waterfall to Agile/Scrum, enhancing project management efficiency.
    • Designed a freight forwarding ERP system and successfully launched it internationally.
  • Multiple Web Startups

    Web Developer

    Jan 2013 - Aug 2013

    Multiple Web Startups is a company.

    • Created initial iterations of a cloud-based productivity tool using AngularJS and Node/Express, significantly enhancing team collaboration capabilities.
    • Developed advanced data crunching algorithms for mobile gaming analytics platform using Hadoop and CouchBase, improving data processing efficiency.
  • Agility

    Agility

    Senior Project Manager

    Jul 2008 - Aug 2012

    • Integrated financial systems for 200+ legal entities post-merger, streamlining global operations.
    • Established a financial planning process across Middle Eastern and global investments.
    • Monitored key financial metrics and provided strategic reporting to board and executives.
    • Developed project finance models, advising on bid pricing for logistics opportunities in Iraq.
  • Agility

    Agility

    Project Manager

    Nov 2006 - Jun 2008

    • Coordinated testing and training for global software development project.
    • Managed a diverse team across four continents, ensuring alignment with business requirements.
  • Agility

    Agility

    Project Management Intern

    Aug 2004 - Dec 2004

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