Jordan B.

Experience

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  Sofar Sounds

  VP Concert Operations

  Sep 2023 - Present

  A global community coming together to create intimate live music shows in unique, secret settings

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  Sofar Sounds

  Senior Director of Concert Operations

  Feb 2023 - Aug 2023

  A global community coming together to create intimate live music shows in unique, secret settings

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  Dandy

  Director Of Operations

  Jan 2021 - Dec 2021

  Dandy was created with one goal in mind: to modernize the dental lab process. We’re the first solution of its kind. Our platform is designed to level up practices by making the entire process effortlessly digital — from start to finish.

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  Dia&Co

  Senior Director Of Operations

  Sep 2019 - Jan 2021

  The Challenge: 67% of American women wear sizes 14+—that’s 100 million women. Yet this majority is systematically underserved by the retail industry. The plus size community faces paltry options, unwelcoming environments, and a lack of representation—all adding up to a disappointing experience with style. Our Vision: Style freedom through a life well-lived The Dia & Co Solution: Dia & Co is the only retail service dedicated to meeting the plus size community’s full range of style needs. We’re applying the best of data and technology to serve women who have been ignored for far too long—from developing the shopping experiences she’s always wanted, to building community platforms that inspire her, to ensuring she sees herself represented in the world around her. Our Approach — Representative Retail: Dia & Co is a company built around a customer, not a business model. Our community leads the way, and we meet their unique needs by creating products and experiences across three comprehensive areas of service: Commerce: Curated access to the best-fitting Style and Active apparel (led by Dia & Co’s beloved owned brands), fully equipping her to express herself through style. Customized shopping experiences to remove the stress around fit, for a joyful and fabulous experience. Community: Platforms to foster deep connections between members both of offline and online, offering a place for her to be celebrated and to celebrate others through style. Change: Campaigns to create lasting change by combating stereotypes and biases. Advocacy to increase representation of our community outside the Dia ecosystem, so she can see herself reflected in style.

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  Dia&Co

  Director Of Operations

  Feb 2019 - Sep 2019

  The Challenge: 67% of American women wear sizes 14+—that’s 100 million women. Yet this majority is systematically underserved by the retail industry. The plus size community faces paltry options, unwelcoming environments, and a lack of representation—all adding up to a disappointing experience with style. Our Vision: Style freedom through a life well-lived The Dia & Co Solution: Dia & Co is the only retail service dedicated to meeting the plus size community’s full range of style needs. We’re applying the best of data and technology to serve women who have been ignored for far too long—from developing the shopping experiences she’s always wanted, to building community platforms that inspire her, to ensuring she sees herself represented in the world around her. Our Approach — Representative Retail: Dia & Co is a company built around a customer, not a business model. Our community leads the way, and we meet their unique needs by creating products and experiences across three comprehensive areas of service: Commerce: Curated access to the best-fitting Style and Active apparel (led by Dia & Co’s beloved owned brands), fully equipping her to express herself through style. Customized shopping experiences to remove the stress around fit, for a joyful and fabulous experience. Community: Platforms to foster deep connections between members both of offline and online, offering a place for her to be celebrated and to celebrate others through style. Change: Campaigns to create lasting change by combating stereotypes and biases. Advocacy to increase representation of our community outside the Dia ecosystem, so she can see herself reflected in style.

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  Dia&Co

  Product Manager

  Mar 2017 - Feb 2019

  The Challenge: 67% of American women wear sizes 14+—that’s 100 million women. Yet this majority is systematically underserved by the retail industry. The plus size community faces paltry options, unwelcoming environments, and a lack of representation—all adding up to a disappointing experience with style. Our Vision: Style freedom through a life well-lived The Dia & Co Solution: Dia & Co is the only retail service dedicated to meeting the plus size community’s full range of style needs. We’re applying the best of data and technology to serve women who have been ignored for far too long—from developing the shopping experiences she’s always wanted, to building community platforms that inspire her, to ensuring she sees herself represented in the world around her. Our Approach — Representative Retail: Dia & Co is a company built around a customer, not a business model. Our community leads the way, and we meet their unique needs by creating products and experiences across three comprehensive areas of service: Commerce: Curated access to the best-fitting Style and Active apparel (led by Dia & Co’s beloved owned brands), fully equipping her to express herself through style. Customized shopping experiences to remove the stress around fit, for a joyful and fabulous experience. Community: Platforms to foster deep connections between members both of offline and online, offering a place for her to be celebrated and to celebrate others through style. Change: Campaigns to create lasting change by combating stereotypes and biases. Advocacy to increase representation of our community outside the Dia ecosystem, so she can see herself reflected in style.

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  Dia&Co

  Business Solutions Manager

  Jul 2016 - Mar 2017

  The Challenge: 67% of American women wear sizes 14+—that’s 100 million women. Yet this majority is systematically underserved by the retail industry. The plus size community faces paltry options, unwelcoming environments, and a lack of representation—all adding up to a disappointing experience with style. Our Vision: Style freedom through a life well-lived The Dia & Co Solution: Dia & Co is the only retail service dedicated to meeting the plus size community’s full range of style needs. We’re applying the best of data and technology to serve women who have been ignored for far too long—from developing the shopping experiences she’s always wanted, to building community platforms that inspire her, to ensuring she sees herself represented in the world around her. Our Approach — Representative Retail: Dia & Co is a company built around a customer, not a business model. Our community leads the way, and we meet their unique needs by creating products and experiences across three comprehensive areas of service: Commerce: Curated access to the best-fitting Style and Active apparel (led by Dia & Co’s beloved owned brands), fully equipping her to express herself through style. Customized shopping experiences to remove the stress around fit, for a joyful and fabulous experience. Community: Platforms to foster deep connections between members both of offline and online, offering a place for her to be celebrated and to celebrate others through style. Change: Campaigns to create lasting change by combating stereotypes and biases. Advocacy to increase representation of our community outside the Dia ecosystem, so she can see herself reflected in style.

  • Act as an internal consultant building cross functional processes to support teams as Dia scales. Own strategic relationship with external partners to minimize our logistics costs.
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  Dia&Co

  Operations Manager

  Jun 2015 - Jul 2016

  The Challenge: 67% of American women wear sizes 14+—that’s 100 million women. Yet this majority is systematically underserved by the retail industry. The plus size community faces paltry options, unwelcoming environments, and a lack of representation—all adding up to a disappointing experience with style. Our Vision: Style freedom through a life well-lived The Dia & Co Solution: Dia & Co is the only retail service dedicated to meeting the plus size community’s full range of style needs. We’re applying the best of data and technology to serve women who have been ignored for far too long—from developing the shopping experiences she’s always wanted, to building community platforms that inspire her, to ensuring she sees herself represented in the world around her. Our Approach — Representative Retail: Dia & Co is a company built around a customer, not a business model. Our community leads the way, and we meet their unique needs by creating products and experiences across three comprehensive areas of service: Commerce: Curated access to the best-fitting Style and Active apparel (led by Dia & Co’s beloved owned brands), fully equipping her to express herself through style. Customized shopping experiences to remove the stress around fit, for a joyful and fabulous experience. Community: Platforms to foster deep connections between members both of offline and online, offering a place for her to be celebrated and to celebrate others through style. Change: Campaigns to create lasting change by combating stereotypes and biases. Advocacy to increase representation of our community outside the Dia ecosystem, so she can see herself reflected in style.

  • Grew fulfillment operation 40% per month for 12 months. Built WMS tools to support scaling while managing team of fulfillment associates.
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  MakeSpace

  Outbound Marketing Manager

  Nov 2014 - May 2015

  A new kind of storage company, MakeSpace is taking the struggle out of storage—and reinventing an antiquated industry in the process. We’ve designed a hassle-free experience that allows people to store and retrieve their belongings on-demand, so they can skip the whole schlep-to-a-storage-unit thing. We pick up your stuff, haul it to storage, and deliver it back when you need it. Simple as that. To support this seamless experience, we built the industry’s first fully integrated system, from back-end routing to warehouse logistics, and a consumer app complete with a digital photo inventory of stored items. Our superior operations, tech, and talent enable us to be infinitely more convenient, affordable, and user-friendly than traditional self-storage. In just over 6 years, we’ve become a top-5 consumer-rated storage company in NYC, and expanded to 24 major cities in North America. Join us as we disrupt a $38 billion industry, and change the way people think about storage (and the stuff they store).

  • Put MakeSpace's product directly into the hands of decision makers, whether that be for brand partnerships, referrals or direct to consumers.
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  New York Road Runners

  Assistant Manager

  Aug 2013 - Oct 2014

  An NYC-based #nonprofit whose vision is to build healthier lives and stronger communities through the transformative power of running.

  • Onboarding and recruitment of sites for NYRR portfolio of Youth Programs. Manage year long and short term project plans to keep programs on target to exceed yearly goals. Work across teams to ensure requirements of a new web platform. Coordinate email campaigns to ensure stellar customer communications.
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  New York Road Runners

  Project Coordinator

  Jun 2012 - Aug 2013

  An NYC-based #nonprofit whose vision is to build healthier lives and stronger communities through the transformative power of running.

  • Coordinate and implement fitness programs for youth outside of their school day schedule.
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  New York Road Runners

  Outreach Representative

  Oct 2011 - Jul 2012

  An NYC-based #nonprofit whose vision is to build healthier lives and stronger communities through the transformative power of running.

  • Recruit NYC public schools to engage in a wealth of different programs aimed at fostering healthy lifestyles for city youth.
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  University of Vermont

  Tour Guide

  Aug 2005 - May 2008

  Since 1791, the University of Vermont has worked to move humankind forward. Today, UVM is a Public Ivy and top research university of a perfect size, large enough to offer a breadth of ideas, resources, and opportunities, yet small enough to enable close faculty-student mentorship across all levels of study, from bachelor's to M.D. programs. Here, students' educational experience and activities are enriched by our location — from the energy and innovation of Burlington to the forests, farms, and independent spirit of Vermont. UVM provides students endless ways to explore the world, challenge ideas, and dig in on the most pressing issues of our time.

  • Showed the University to perspective students and participated in marketing campaigns run by the school.