Media Futures Group
SVP, Global Client Services
- Senior client-services lead for global, full-funnel Google portfolio — aligned stakeholders across brand, app-growth, retail and enterprise priorities.
- Owned cross-functional delivery and escalation across Planning, Activation, Analytics and Client Service to ensure consistent plan quality at enterprise scale.
- Built and operationalized AI governance and agent libraries to enable secure, repeatable AI-assisted workflows inside client-sensitive processes.
- Drove operating-model change: established adoption programs, prompt/verification frameworks and a governed library of foundational capabilities.
- Bridged strategy and build — personally shaped agent taxonomies, prompts, verification methods and production prototypes to accelerate adoption.