Coupa
Sr. Director, Enterprise Data and Analytics
- Leading enterprise data transformation for AI-native spend management platform serving 3,500+ customers across $8T spend ecosystem.
- THE CHALLENGE
- Post-PE acquisition, Coupa had fragmented data infrastructure with no unified platform—AWS resources operating independently, 200+ duplicate reports, manual processes across Finance and Revenue Operations. Organization needed modern data capabilities but data wasn't accessible or trustworthy.
- MY APPROACH
- Led enterprise data transformation reporting to CIO. Built 28-person global team across Data Integration, Platform Engineering, Analytics, Data Science, and Governance. Consolidated fragmented infrastructure into unified Snowflake platform, designed architecture enabling cross-functional independence, operationalized self-service analytics for 800+ internal users.
- BUSINESS IMPACT
- Platform & Architecture
- Consolidated fragmented AWS infrastructure into unified Snowflake platform with medallion architecture
- Built raw data layer processing 40+ sources (99.9% availability, sub-15 minute SLAs)
- Reduced cross-functional dependencies 65% by consolidating 200+ duplicate reports into reusable data models
- Designed architecture positioning platform for data mesh adoption as organization matures
- Business Enablement
- Operationalized self-service analytics serving 800+ internal users across Finance, GTM, Product, Operations, HR, Legal, Compliance
- Finance: Integrated Anaplan, automated month-end close (60% faster), built real-time executive dashboards
- Revenue Operations: Unified 70-80% of enterprise data through Salesforce, enabled 95% forecasting accuracy, identified $12M+ at-risk deals quarterly
- Customer Success: Deployed ML for churn prediction (production) and propensity scoring (pre-production)
- PE Transformation & Governance
- Implemented Atlan data cataloging, automated lineage tracking, SOX compliance frameworks
- Partnered with C-suite through leadership transition