Shiva Basavaraju

CTO | Product, AI, Data & Analytics | Mission & Values Driven | Ex-Gartner

Experienced leader with a proven track record of building and scaling innovative products and services. Shiva brings over 20 years of expertise in technology leadership, product development, AI, software engineering, and data engineering. Throughout his career, he has consistently focused on maximizing customer value, and leading organizations with a growth mindset.


Recently served as CTO and CEO of Design Everest, a Series A-funded startup transforming the pre-construction services marketplace.

Shiva Basavaraju

Work

Experience

  • Design Everest

    Design Everest

    Chief Executive Officer

    Mar 2023 - Oct 2023

    Series A funded startup building next Uber/Airbnb (managed marketplace) for pre-construction services.

    • Stepped into Interim CEO role in March 2023 role, during a period of extreme demand dislocation (due to rising interest rates) and forecasted liquidity shortfall.
    • Oversaw product-led strategy to rightsize the company operations. Drove the board of directors' decisions on strategic alternatives.
    • Stabilized P&L and paved path for transition to ABC, Assignment for Benefit of Creditors process setting the stage for the sale of Design Everest assets
  • Design Everest

    Design Everest

    Chief Product and Technology Officer

    Feb 2022 - Sep 2023

    Design Everest is a technology-enabled managed marketplace for the architecture, engineering and construction (AEC) industry. We connect owners with architects, engineers and contractors, while utilizing automation and project management to simplify the complex pre-construction process.

    • Conceptualized and developed a SAAS marketplace from the ground up for pre-construction services
    • Identified customer pain points to build a new product & growth strategy that enables scale
    • Led & executed global recruitment plan while keeping OPEx low (less than 5% of budget)
    • Spearheaded AI-ML adoption for pre-construction service cost estimation and reduced the sales cycle by 60%
    • Worked with the board of directors and investors to identify risks & develop mitigation strategies
    • Led AWS cloud migration from Google; improved reliability, security, and scalability & lowered infrastructure costs by 1/3
    • Deployed data platform & BI setup to democratize data using Redshift & Quicksights reports
  • Gartner Digital Markets

    Gartner Digital Markets

    Managing Vice President

    Jan 2019 - May 2021

    The world’s largest platform for finding software and services

    • Led 3rd party intent data product offering generating $7M ARR in under two years
    • Built a global team of 60 engineers and program management from the ground up across three time zones in the US, Europe, and India
    • Set strategic direction to integrate and centralize systems across 3 acquisitions to achieve 15% YOY growth
    • Centralized category data acquisition & processing as a Unified Catalog that reduced publishing time by 1/3rd, customer acquisition cost by 10%, increased opportunities to monetize, and LTV by 25%.
    • Consolidated Multiple cloud providers to AWS reduced Total Cost of Ownership by 30%.
    • Set up a Centralized Data Lakehouse to consolidate and democratize the data discovery, sharing & new insights leading to the launch of new programs and initiatives.
    • Enabled revitalization of the Gartner review’s platform leading to 1.5M+ reviews and increasing organic traffic by 25%.
  • Gartner

    Gartner

    VP of Engineering

    Mar 2016 - Dec 2018

    Gartner, Inc. technological research, advisory, and consulting firm that conducts research on technology and shares this research both through private consulting as well as executive programs and conferences. Its clients include large corporations, government agencies, technology companies, and investment firms.

    • Led the global teams in the US and India of 40+ engineers to develop and maintain the Gartner client portal, mobile apps, and associated applications.
    • Merged IT systems, infrastructure, and teams across acquisitions for CEB, SCM World, L2 & Machina.
    • Drove Gartner IT infrastructure migration to AWS cloud, reducing the Total Cost of Ownership to 40%.
    • Increased customer value per engagement and engagement frequency resulting in up to 10% improvement in client retention.
  • Gartner

    Gartner

    Senior Director of Engineering

    Mar 2013 - Feb 2016

    Gartner is a research and consulting firm that provides services to businesses

    • Led the technology vision and strategic competencies for Gartner's ratings and reviews platform Peer Insights. Forged the initiative, building a team and platform that continues to grow reviews.
    • Built a 15-member team from the ground up to deliver a Rating and Reviews Platform(Peer Insights), gathering over 75,000 product reviews within a year.
    • Refactored Gartner.com, client web portal, and mobile apps based on REST API microservices.
    • Orchestrated development and delivery of a new Gartner Marketing website for a 200% increase in visits within 3 months, improved engagement, and a 50% increase in qualified sales leads.
  • Gartner

    Gartner

    Director of Engineering

    Jul 2011 - Feb 2013

    • Developed and transitioned Gartner.com client experience from a legacy platform to a more versatile next-generation platform using open-source technologies, leading to over 10% YOY growth.
    • Drove adoption of SCRUM-based agile methodology resulting in a 50% reduction in time to deliver and a 3X improvement in development productivity.
    • Developed mobile apps for Gartner research clients resulting in 10x increased client engagement.
    • Implemented social community forums and email campaigns that doubled engagement, increased retention by 5%, and YOY revenue growth by over 11%.
  • Mindspark Interactive Network, Inc.

    Mindspark Interactive Network, Inc.

    Lead Engineer

    Sep 2007 - Jul 2011

    A division of IAC (Nasdaq: IAC), Ask Applications is one of the world’s largest distributors of desktop applications, browser extensions, and PC optimization software. Our mission is simple: build cool software that makes life easier in just a few clicks. Our extensive portfolio includes hundreds of lifestyle, entertainment, and utility apps such as FromDoctoPDF and MapsGalaxy reaching over 120 million monthly active users.

    • Led and managed the technical team on 3 product lines to maximize the web application’s potential to reach the broadest range of audiences.
    • Grew the IAC Syndicated Search platform with an AB Testing system increasing revenues quarterly over 50%, improving the 150% annually, and improved margins by 20% with the increased conversion on ads
    • Architected a unified registration system, which scaled to handle more than 25 million registered users and 3 million active user’s sessions daily.
    • Devised the Social Media Strategy and Search Engine optimization of portals resulting in a 238% increase in traffic
  • CGI

    CGI

    Senior Consultant

    Jan 2006 - Oct 2007

    Insights you can act on CGI is among the largest IT and business consulting services firms in the world. We are insights-driven and outcomes-based to help accelerate returns on your investments. Across 21 industries in 400 locations worldwide, we provide comprehensive, scalable and sustainable IT and business consulting services that are informed globally and delivered locally.

    • Led the integration and customization of AMS Advantage, an ERP system, tailored to state and local governments.
    • Architected and implemented a highly customizable solution that streamlined business processes, eliminating redundant data entry, and enhanced transparency.
  • Trigyn Technologies

    Trigyn Technologies

    Anaylst Programmer

    Sep 2000 - Jul 2002

    Trigyn is a global provider of enterprise digitalization solutions and services that help improve the lives of more than two billion people around the world today. Trigyn is the trusted partner of governments, international governmental organizations, public sector entities, and major corporations, helping them meet today’s technology challenges, and preparing them for tomorrow.

    • Developed billing and customer service components for a telecom billing product Apollo leveraged by various TELCOS.

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