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West Palm Beach, FL, USA

Whitney M.

Dedicated Business Operations Executive: Turning Obstacles into Opportunities for Growth | MBA |💡Innovator🚀|

Whitney Goulish, MBA, embarks on a mission to empower organizations with innovative business operations and strategy development. With over 10 years of experience, she excels in driving growth and efficiency by leveraging technology, data, and best practices in operations management. Whitney's leadership spans transforming performance across varied sectors, enhancing competitiveness, and fostering responsive adaptability to change. Her people-first philosophy ensures a focus on experiences—of clients, employees, and customers—as the cornerstone of long-term success. Passionate about continuous learning, collaborating on innovative solutions, and achieving operational excellence, Whitney stands as a strategic partner poised to drive transformational change within your organization.

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Whitney M.

Work

Experience

Mar 2025 — Present
geoConvergence

geoConvergence

Business Manager

We specialize in implementing, integrating, extending, and maintaining ArcGIS Indoors and ArcGIS Enterprise deployments. geoConvergence has earned Esri's ArcGIS Indoors Specialty and ArcGIS System Ready Specialty designations by demonstrating our competencies in all Esri products with a focus on ArcGIS Indoors.

Dec 2024 — Present
The COO Solution

The COO Solution

Business Manager

Scale your business with systems, processes and a second-in-command you trust. Founder & CEO: Derek Fredrickson

Oct 2023 — Present
4xi Global Consulting & Solutions

4xi Global Consulting & Solutions

Chief Operating Officer

4xi Global Consulting & Solutions is a team of talented leaders from both client-side and service provider side creating an impact in the Human Experience (HX) for people at work, in education, rest, and at leisure. We believe in a people first, experience led philosophy, whether client, employee, or guest - their experience is the fundamental foundation of success. We work with corporations, service providers, and innovators: Amenities, Design & Operations Customer Experience (CX) Training & Development - Strategic Partnership & Growth - Innovation - Solutions & Support Our Strength is in the Power of Our Collective.

Apr 2022 — Present
WG Business Enterprises, LLC

WG Business Enterprises, LLC

Founder

With a background in both business and nonprofit sectors, Whitney leverages her unique insights to drive organizational growth. Whitney and her team have helped numerous businesses streamline processes, increase efficiencies, and achieve sustainable growth.

  • Areas of Expertise: ✔ Business Strategy & Operations ✔ Technology & Data Analytics ✔ Leadership & Development
Apr 2022 — Present
Relocation Specialists, Inc.

Relocation Specialists, Inc.

Sr. Project Manager

Relocation Specialists, Inc. (RSI) is a consulting firm specializing in transition planning and move management services. We assist commercial organizations in minimizing downtime and maximizing efficiencies during new construction, renovation, expansion, and relocation projects.

Jan 2019 — Apr 2022
The Society of the Four Arts

The Society of the Four Arts

Head of Development and Member Services Operations

Organizational Technology, Training, and Operations leader for the ticketing, accounting, finance, special events, development, and membership departments at the Four Arts, including overseeing the operations of the ticketing system, CRM, Gala databases, analytics, and donation systems used.

  • Completed a remodel of the Ticket Operations/Box Office by implementing a new ticketing system (software), going completely mobile with a brand new mobile app and kiosks, adding digital check-in, and Scannable Membership Cards. ✔ Increased revenue $300,00
Jan 2017 — Jan 2019
The Aspire Group Inc

The Aspire Group Inc

Director Of Ticket Operations Director Of Ticket Operations

Led Ticket Operations and developed strict operations policies and procedures per university, NCAA audit guidelines, and Florida laws:

  • Led $2 million in ticket revenue for the 8 sports we ticketed in one season ✔Initiated ticket system from the ground up to include orchestrating events, managing and controlling inventory and collaborating with multiple departments to ensure seamless oper
Jan 2016 — Jan 2017
The Ballpark of the Palm Beaches

The Ballpark of the Palm Beaches

Director Of Ticket Operations/ Sales Director Of Ticket Operations/ Sales

Opened Ballpark of the Palm Beaches 160-acre state-of-the-art facility for the Houston Astros and Washington Nationals, managing 40 staff.

  • Achieved 120% of sales goals, with revenue of $150,000 ✔Created and executed new business and renewal sales plans, in addition to non-spring training events for the financial benefit of the facility ✔Established a new ticket operating system, season ticke
Jan 2014 — Jan 2016
Collegiate Consulting Collegiate Consulting

Collegiate Consulting Collegiate Consulting

General Manager at Collegiate Consulting General Manager

Collegiate Consulting is a comprehensive solutions-based consulting company focused exclusively on the collegiate marketplace. Featuring a team of experienced and proven individuals, Collegiate Consulting enables athletic departments and conferences to increase revenue, create efficiencies and maximize operations to succeed and prosper in a diverse climate.

Jan 2013 — Jan 2014
Total Sports Entertainment TSE Services, LLC DBA Total Sports Entertainment

Total Sports Entertainment TSE Services, LLC DBA Total Sports Entertainment

Sales Manager for the Kalamazoo Wings (ECHL) with Total Sports Entertainment Sales Manager

Developed new opportunities and generated a steady pipeline of leads to achieve business growth for both seasonal and group sales.

  • Managed an array of accounts for ongoing service, new business and renewals to achieve increased revenue. ✔Developed noteworthy relationship established with client Kalamazoo Wings (ECHL): Double-A (AA) Hockey ✔Leveraged cold calling prospecting strategi
Jan 2012 — Jan 2013
Lake Erie Crushers

Lake Erie Crushers

Director of Merchandise, Sales and Marketing

The Lake Erie Crushers are a professional baseball team based at ForeFront Field in Avon, Ohio, just 18 miles west of Cleveland. We compete in the Frontier League, a proud MLB Partner League, and have brought a family-friendly, fan-oriented experience to Northeast Ohio since 2009.

Jan 2012 — Jun 2012
East Greenwich Chamber of Commerce

East Greenwich Chamber of Commerce

Board of Directors

East Greenwich is well known for its vibrant Main Street, waterfront, great restaurants, history, colonial architecture, and many community activities. The East Greenwich Chamber’s strength is its active membership which supports our varied business community and the community as a whole.

  • Served on the BOARD OF DIRECTORS for the Chamber as Chamber Ambassador ✔Completed Committee Work including Golf Committee and the Program of Works Committee
Jan 2011 — Jan 2012
Pawtucket Red Sox, Boston Red Sox (AAA)

Pawtucket Red Sox, Boston Red Sox (AAA)

Sales and Marketing Account Executive Sales and Marketing Account Executive

Focused sales on sponsorship and ticket packages. Completed 114% of sales goal by selling Billboards, Advertising, Full and Mini Season Plans, Groups, Hospitality Suites, Picnics and Function Rooms ✔Delivered extraordinary customer service while focusing on client to client development through the sale of sponsorships while using sales calls and sales presentations for individuals, businesses, groups and full season packages in three states ✔Increased daily attendance by creating, managing, and maintaining new community programs ✔Managed the Cox Fan Center in season including all Inventory, Merchandise Sales, 50/50, Donation Requests, Customer Service, PawSox Information, Revenue Management and Promotions and Contests

  • Completed 114% of sales goal by selling Billboards, Advertising, Full and Mini Season Plans, Groups, Hospitality Suites, Picnics and Function Rooms ✔Delivered extraordinary customer service while focusing on client to client development through the sale o
Jan 2009 — Jan 2011
Lakewood BlueClaws, Philadelphia Phillies (A)

Lakewood BlueClaws, Philadelphia Phillies (A)

Regional Sales Manager/Ticket Sales Assistant Regional Sales Manager/Ticket Sales Assistant

Created and developed community programs while assisting the Director of Ticket Operations for box office proficiency. ✔Reached weekly ticket sales goals repeatedly ✔Achieved over 95% of sales goal prior to season opening ✔Assistant to the Director of Ticket Operations: in game box office management, creating ticket reports, organizing will call, printing and controlling player tickets and complimentary ticket requests ✔Created, managed and maintained various Community programs as well as developed, coordinated and executed special theme nights, increasing daily attendance by 25% ✔Stand in for mascot at various community events to promote sales ✔Board member, fundraiser and volunteer with local non-profit organizations who were a part of the Community Partners Program ✔Represented BlueClaws at all functions of five areas Chamber of Commerce organizations, including networking events