Alan Jou

New York, NY, USA

  1. Product
  2. Management
  3. Product Launch
  4. Python
  5. Microsoft Excel
  6. Jira

B2C product growth expert

I'm a product growth expert with 10+ years of experience scaling B2C startups, including Squarespace (IPO 2021), Skillshare, and most recently Ro.


I've worked with SaaS, Edtech, and Healthtech products, with e-commerce, subscription, and marketplace business models.


My superpower is the ability to connect my background in Product, Data, and Marketing to effectively drive growth optimizations and go-to-market launches.

Hire Alan
Alan Jou

Work

  • Established Ro's leadership in the telehealth weight loss space

    Established Ro's leadership in the telehealth weight loss space

    Ozempic, Zepbound, and other GLP-1 medications are one of the most novel, popular drug categories of this century.


    I directly led Product Management efforts for Ro Body, and in collaboration with the tech team, Marketing, Data, Finance, and Ops, established Ro as the go-to option for patients seeking treatment.


    We achieved successful outcomes through a series of strategic bets and initiatives, inclu…

    ro.co

Experience

  • Ro

    Ro

    Group Product Manager

    Jan 2022 - Present

    Ro is a healthcare company connecting patients with US-licensed professionals all online.

    • Led multiple teams supporting Ro's GLP-1 weight loss business, including patient experience, diagnostic labs, and insurance workflows.
  • Ro

    Ro

    Senior Product Manager, Growth

    Nov 2020 - Dec 2021

    Ro is a healthcare company connecting patients with US-licensed professionals all online.

    • Improved new patient conversion by +25%. Launched Ro's mental health product offering from 0-1 in 3 months.
  • Skillshare

    Skillshare

    Senior Product Manager, Mobile

    Mar 2019 - Oct 2020

    Skillshare is an online learning community for creatives.

    • Managed the success of our iOS & Android apps (4.5+ store ratings). Led initiative to unify experiences across web and mobile.
  • Skillshare

    Skillshare

    Product Manager, Growth

    Jun 2016 - Feb 2019

    Skillshare is an online learning community for creatives.

    • Established a data-driven experimentation culture. Optimized conversion funnel to unlock paid channels as a scalable growth lever. Boosted engagement/retention by improving core class features and launching new complementary products.
  • Squarespace

    Squarespace

    Growth Analytics Lead

    Dec 2013 - Mar 2016

    Squarespace is a SaaS-based content management system offering a website builder, blogging platform, and hosting service.

    • Partnered with Marketing to 10x our membership base by optimizing growth strategy across various online and offline channels (i.e. early entry into podcasts & influencer marketing, TV, and international).
  • FTI Consulting

    FTI Consulting

    Data Consultant

    Sep 2010 - Sep 2012

    FTI Consulting, Inc. is a global business advisory firm dedicated to helping organizations manage change, mitigate risk and resolve disputes: financial, legal, operational, political & regulatory, reputational and transactional. Our professionals work closely with clients to anticipate, illuminate and overcome complex business challenges and make the most of opportunities. Services: Antitrust Blockchain & Digital Assets Business Transformation & Strategy Cybersecurity Data & Analytics Dispute Advisory & International Arbitration E-Discovery & Managed Review ESG & Sustainability Information Governance, Privacy & Security Investigations & Monitorships Managed Services - Powered by AI Policy & Regulation Risk & Compliance Strategic Communications Strategy by FTI Delta Transactions Turnaround & Restructuring Valuation & Damages Industries: Aerospace & Defense Agriculture Airlines & Aviation Automotive & Industrial Construction, Projects & Assets Energy, Power & Products (EPP) Environmental Financial Services Healthcare & Life Sciences Hospitality, Gaming & Leisure Insurance Mining Private Equity Public Sector & Government Contracts Real Estate Retail & Consumer Products Telecom, Media & Technology (TMT) Transportation & Logistics

    • Before "big data" was a buzzword, I got a head start on the Financial & Enterprise Data Analytics team at FTI, specializing in financial data management, analytics, and reporting.

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