Discover the main responsibilities of a Chief Product Officer (CPO) and get a practical CPO job description template. Find out about CPO salaries and the best way to hire one.
Alan Jou
New York, NY, USA
B2C product growth expert
I'm a product growth expert with 10+ years of experience scaling B2C startups, including Squarespace (IPO 2021), Skillshare, and most recently Ro.
I've worked with SaaS, Edtech, and Healthtech products, with e-commerce, subscription, and marketplace business models.
My superpower is the ability to connect my background in Product, Data, and Marketing to effectively drive growth optimizations and go-to-market launches.
Work
Established Ro's leadership in the telehealth weight loss space
https://ro.co/weight-loss/checker-path/Ozempic, Zepbound, and other GLP-1 medications are one of the most novel, popular drug categories of this century.
I directly led Product Management efforts for Ro Body, and in collaboration with the tech team, Marketing, Data, Finance, and Ops, established Ro as the go-to option for patients seeking treatment.
We achieved successful outcomes through a series of strategic bets and initiatives, inclu…
Experience
Ro
Group Product Manager
Jan 2022 - Present
Ro is a healthcare company connecting patients with US-licensed professionals all online.
- Led multiple teams supporting Ro's GLP-1 weight loss business, including patient experience, diagnostic labs, and insurance workflows.
Ro
Senior Product Manager, Growth
Nov 2020 - Dec 2021
Ro is a healthcare company connecting patients with US-licensed professionals all online.
- Improved new patient conversion by +25%. Launched Ro's mental health product offering from 0-1 in 3 months.
Skillshare
Senior Product Manager, Mobile
Mar 2019 - Oct 2020
Skillshare is an online learning community for creatives.
- Managed the success of our iOS & Android apps (4.5+ store ratings). Led initiative to unify experiences across web and mobile.
Skillshare
Product Manager, Growth
Jun 2016 - Feb 2019
Skillshare is an online learning community for creatives.
- Established a data-driven experimentation culture. Optimized conversion funnel to unlock paid channels as a scalable growth lever. Boosted engagement/retention by improving core class features and launching new complementary products.
Squarespace
Growth Analytics Lead
Dec 2013 - Mar 2016
Squarespace is a SaaS-based content management system offering a website builder, blogging platform, and hosting service.
- Partnered with Marketing to 10x our membership base by optimizing growth strategy across various online and offline channels (i.e. early entry into podcasts & influencer marketing, TV, and international).
FTI Consulting
Data Consultant
Sep 2010 - Sep 2012
FTI Consulting, Inc. is a global business advisory firm dedicated to helping organizations manage change, mitigate risk and resolve disputes: financial, legal, operational, political & regulatory, reputational and transactional. Our professionals work closely with clients to anticipate, illuminate and overcome complex business challenges and make the most of opportunities. Services: Antitrust Blockchain & Digital Assets Business Transformation & Strategy Cybersecurity Data & Analytics Dispute Advisory & International Arbitration E-Discovery & Managed Review ESG & Sustainability Information Governance, Privacy & Security Investigations & Monitorships Managed Services - Powered by AI Policy & Regulation Risk & Compliance Strategic Communications Strategy by FTI Delta Transactions Turnaround & Restructuring Valuation & Damages Industries: Aerospace & Defense Agriculture Airlines & Aviation Automotive & Industrial Construction, Projects & Assets Energy, Power & Products (EPP) Environmental Financial Services Healthcare & Life Sciences Hospitality, Gaming & Leisure Insurance Mining Private Equity Public Sector & Government Contracts Real Estate Retail & Consumer Products Telecom, Media & Technology (TMT) Transportation & Logistics
- Before "big data" was a buzzword, I got a head start on the Financial & Enterprise Data Analytics team at FTI, specializing in financial data management, analytics, and reporting.
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