Brad J.

Experience

• 

  Chewy

  Sr. Program Manager, Mental Health Services

  Oct 2023 - Present

  Chewy is an e-commerce company that focuses on pet products and exceptional customer service.

  • Lead the end-to-end strategy, development, and execution of Chewy’s Customer Service Mental Health Program, supporting ~3,000 employees across multiple locations
  • Design and facilitate engaging, evidence-informed mental health workshops tailored to diverse teams across the organization, promoting psychological safety and emotional resilience
  • Deliver confidential, short-term counseling and support services to Customer Service team members, addressing immediate mental health needs and connecting individuals to appropriate long-term resources
  • Collaborate with leaders across Fulfillment Centers, Vet Care Clinics, and Operations to align mental health initiatives with broader organizational goals and create consistent, scalable well-being practices company-wide

• Family Relations Intervention LLC

  Psychotherapist In Private Practice

  Nov 2016 - Present

  Family Relations Intervention LLC is a company that provides therapy and intervention services.

• 

  Chewy

  Manager, Mental Health Services

  Feb 2022 - Oct 2023
• 

  Chewy

  Mental Health Counselor

  Dec 2017 - Feb 2022

  • Provided individual counseling and crisis intervention to a diverse client population, supporting emotional well-being through evidence-based therapeutic approaches
  • Conducted comprehensive mental health assessments and developed personalized treatment plans focused on clients’ strengths, goals, and unique needs
  • Facilitated psychoeducational groups and workshops on topics such as stress management, anxiety, self-care, and emotional regulation
  • Collaborated with multidisciplinary teams—including case managers, medical staff, and community partners—to coordinate care and connect clients with additional resources

• Karen Horney Clinic

  Psychotherapist

  May 2014 - Jan 2016

  Karen Horney Clinic provides affordable psychotherapy services in New York City.

  • Provided in-depth, long-term psychodynamic psychotherapy to adult clients, exploring unconscious processes, relational patterns, and developmental history to support lasting emotional growth
  • Conducted comprehensive clinical assessments and formulated nuanced case conceptualizations grounded in psychoanalytic theory
  • Participated in individual and group supervision, case conferences, and ongoing training as part of a psychoanalytic institute committed to clinical excellence and professional development
  • Developed strong therapeutic alliances with clients, fostering insight, emotional resilience, and meaningful change through a collaborative, insight-oriented approach
• 

  Project Renewal

  Clinical Social Worker

  May 2014 - Jan 2016

  Project Renewal is a nonprofit organization dedicated to ending the cycle of homelessness through health, homes, and job services.

  • Provide direct clinical services to homeless men with co-occurring mental health and substance use disorders, using evidence-based interventions tailored to complex needs
  • Conduct psychosocial assessments, develop individualized treatment plans, and deliver ongoing therapeutic support focused on stabilization, recovery, and reintegration
  • Collaborate closely with medical staff, psychiatrists, and case managers to ensure integrated, whole-person care through regular interdisciplinary team meetings and shared care planning
  • Advocate for client access to housing, healthcare, benefits, and recovery services, navigating complex systems to reduce barriers and promote long-term stability