Brayden Spencer

Experience

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  Perceptyx

  Deal Desk Manager

  Feb 2025 - Present

  Perceptyx is the most comprehensive listening solution available to illuminate your employee experience and see your whole organization thrive.

  • Managed and optimized deal desk operations to streamline processes and improve efficiency.
  • Collaborated with sales teams to structure deals that align with company goals.
  • Implemented strategic pricing models to enhance revenue growth.
  • Led cross-functional teams to ensure seamless deal execution.
  • Developed and maintained strong relationships with key stakeholders.
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  Perceptyx

  Deal Desk Manager - Head of Global Deal Desk

  Feb 2025 - Present

  • Led global deal desk operations to optimize deal processes.
  • Developed strategic pricing models to enhance revenue growth.
  • Collaborated with cross-functional teams to ensure deal alignment.
  • Implemented process improvements to streamline deal execution.
  • Provided leadership and guidance to the global deal desk team.
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  Salesforce

  Spiff Integration (Acq. of Spiff). - Deal Desk Manager

  Feb 2024 - Feb 2025

  Salesforce is a global cloud computing company that develops CRM solutions and provides business software on a subscription basis.

  • Transitioned Spiff operations into Salesforce's Deal Desk Team post-acquisition.
  • Supported the regulated industries team with deal structuring and pricing strategies.
  • Facilitated the integration of Spiff's systems and processes into Salesforce.
  • Collaborated with cross-functional teams to ensure smooth transition and alignment.
  • Provided strategic insights to enhance deal desk operations.
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  Spiff (Acquired by Salesforce)

  Deal Desk Strategy Manager

  Jun 2023 - Feb 2025

  Spiff automates and optimizes commissions plans (goodbye Excel spreadsheets) and motivates commissioned reps.

  • Managed deal desk operations for Spiff prior to its acquisition by Salesforce.
  • Developed and implemented strategic pricing models to optimize revenue.
  • Collaborated with sales and finance teams to structure complex deals.
  • Led initiatives to automate and streamline deal desk processes.
  • Provided insights and recommendations to improve deal effectiveness.
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  Qualtrics

  Deal Desk and Pricing Strategy Manager

  Oct 2021 - Mar 2023

  Qualtrics is a leading experience management company that helps organizations manage and improve customer, employee, product, and brand experiences.

  • Managed a team of analysts providing deal strategy and pricing expertise.
  • Reviewed and approved pricing, packaging, and discount requests for high-value deals.
  • Collaborated with sales leaders to structure tailored deals for strategic accounts.
  • Ensured compliance with revenue and accounting policies while being creative in deal structuring.
  • Worked with business planning to develop new pricing models and strategies.
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  Qualtrics

  Pod Lead - Enterprise Pricing and Deal Strategy

  Oct 2020 - Nov 2021

  • Led a team focused on enterprise pricing and deal strategy.
  • Developed pricing strategies to support enterprise sales initiatives.
  • Collaborated with sales teams to structure competitive and profitable deals.
  • Provided strategic insights to enhance pricing models and deal structures.
  • Ensured alignment with company goals and financial objectives.
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  Qualtrics

  Pricing and Deal Strategy Analyst

  Apr 2019 - Nov 2021

  • Reviewed discount requests and handled custom pricing and packaging.
  • Conducted deal strategy calls with sales representatives.
  • Approved custom pricing and packaging language in legal contracts.
  • Collaborated with sales teams to optimize deal structures.
  • Provided insights to improve pricing strategies and deal effectiveness.
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  Qualtrics

  Renewal Specialist

  Aug 2018 - May 2019

  • Assisted with financial aspects of software subscription renewals.
  • Managed CPQ and Salesforce admin issues and projects.
  • Provided pricing and deal strategy support for large and unique deals.
  • Offered live support to sales reps globally for pricing and deal building.
  • Managed renewals and licenses for government clients.
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  Qualtrics

  Account Receivables Specalist

  Mar 2018 - Aug 2018

  • Worked cross-functionally to build invoices for new deals.
  • Handled billing, collecting, and invoicing for numerous clients.
  • Tracked cash collections for the AR team globally.
  • Supported sales reps with pricing, bundling, and deal creation.
  • Assisted with sales operations and deal desk inquiries.
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  Vivint Solar

  Portfolio Analytics Intern

  Jul 2017 - Feb 2018

  Vivint Solar is now a wholly-owned subsidiary of Sunrun. Please visit the Sunrun LinkedIn page or www.sunrun.com for all the latest information.

  • Built and audited reports using MicroStrategies and Salesforce.
  • Ensured data integrity and identified errors in data systems.
  • Updated reports for finance, accounting, and other departments.
  • Assisted with building reports for investor portfolio updates.
  • Conducted in-depth research on accounts using Salesforce.
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  Vivint Solar

  Solar Workout Team Specialist

  Nov 2015 - Jul 2017

  • Led a special project for pre-default accounts, making final decisions before legal action.
  • Handled social media complaints, billing disputes, and customer inquiries.
  • Conducted cost/savings analysis and managed cancellation requests.
  • Worked as a liaison between customers, departments, and utility companies.
  • Managed past due accounts to resolve issues and collect payments.
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  Vivint Solar

  Billing Specialist

  Apr 2015 - Nov 2015

  • Worked on the collections team to manage past due accounts.
  • Set up payment plans and handled inbound/outbound customer calls.
  • Explained billing cycles and company policies to customers.
  • Provided Spanish language support across departments.
  • Managed over 45,000 PTO customers and ensured billing accuracy.
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  Nu Skin Enterprises

  Experience Center Rep

  Mar 2014 - Jan 2016

  Nu Skin Enterprises is a premier anti-aging company that develops and distributes a comprehensive line of beauty, wellness solutions and health supplements.

  • Specialized in product knowledge to assist distributors in growing their businesses.
  • Sold products and provided business-building support to distributors.
  • Worked as a Spanish translator for Spanish-speaking distributors.
  • Facilitated training sessions to enhance distributor product knowledge.
  • Contributed to global business growth through effective product promotion.
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  Brigham Young University

  Alumni Data Entry

  Jan 2014 - Apr 2015

  The official website of Brigham Young University | Provo, UT

  • Updated and maintained records for over 200,000 alumni.
  • Contacted alumni to ensure accurate and up-to-date information.
  • Collaborated with university departments to improve data accuracy.
  • Utilized data management systems to streamline record updates.
  • Contributed to the university's alumni engagement initiatives.

• CHG Healthcare Services

  Data Entry

  Aug 2011 - Nov 2011

  CHG Healthcare is a company.

  • Updated information for thousands of doctors from an old system to a new web-based system.
  • Ensured data accuracy and consistency during system transition.
  • Collaborated with IT and data management teams to improve processes.
  • Provided support for data migration projects and system updates.
  • Contributed to the enhancement of data management systems.