Elle Miller

Experience

• 

  Salesforce

  Slack Account Partner - Salesforce Pinnacle Account

  Jan 2022 - Present

  • Led the technology portfolio for Slack services in communications, media, and tech sectors, the largest industry vertical.
  • Designed and implemented a successful proof-of-concept transitioning into a leading revenue generator for Slack Services.
  • Mentored account partners and provided key enablement for Account Executives, enhancing successful client interactions.
• 

  Salesforce

  Slack Account Partner

  Jan 2022 - Jun 2025

  Salesforce is a global cloud computing company that provides CRM solutions and business software on a subscription basis.

  • Generated significant global revenue for Slack's professional services technology portfolio, the largest in its industry vertical.
  • Collaborated with Salesforce's high-priority enterprise tech customers through processes of discovery, scoping, and solution design.
  • Played a critical role in deal-shaping to enable cross-functional teams and partners, resulting in long-term customer success.
• 

  Slack

  Engagement Manager

  Sep 2020 - Jan 2022

  Slack is a collaborative software platform aimed at making work simpler, more pleasant, and more productive.

  • Developed a Go-to-Market (GTM) and delivery strategy for key services offerings as part of the Slack Services team.
  • Created a playbook for partner sales motions on the Slack platform, enhancing sales strategies.
  • Oversaw the creation of Slack GTM M&A strategy, contributing to the expansion and growth of the company's services.
• 

  Genentech (Slalom)

  Senior Program Manager, Data Access & Curation (Medical Data Hub)

  Nov 2019 - Aug 2020

  Genentech is a leading biotechnology company that researches and develops innovative medicines.

  • Managed worldwide platforms for medical data storage and sharing, ensuring data was ready-to-use.
  • Interfaced with real-world data and medical data sources to support data access & curation across global operations.
• 

  Slalom

  Consultant Manager

  Sep 2019 - Sep 2020

  Slalom is a modern consulting firm focused on strategy, technology, and business transformation.

  • Managed executive relationships and secured complex deals with Slalom’s largest enterprise clients.
  • Developed and strengthened Slalom’s partnership with AWS, leading programs that aligned with business transformation objectives.
  • Closed high-value deals with key clients like Salesforce, Genentech, and PG&E.
• 

  Genentech (Slalom)

  Implementation Lead, Pharma Technical Development

  Jul 2019 - Nov 2019

  • Led an operating model transformation to improve productivity and effectiveness in a 700+ person division.
  • Standardized processes and communications, enhancing organizational effectiveness and stakeholder engagement.
• 

  Salesforce (Slalom)

  Senior Program Manager, Security GRC PMO

  Apr 2019 - May 2019

  • Partnered with Salesforce’s Security GRC PMO to develop key performance indicators and a Balanced Scorecard Dashboard.
  • Formulated a PMO maturity roadmap, driving implementation of 20 project management best practices.
  • Led the first Slalom team to partner with Salesforce's GRC PMO, resulting in extended contracts and team expansion.
• 

  Slalom

  Client Manager

  Aug 2018 - Aug 2019

  • Led the largest technology account in the market, managing a rolling portfolio of 20+ engagements.
  • Collaborated with leaders from strategy, technology, and delivery practices to develop impactful client solutions.
  • Helped achieve weekly, monthly, and quarterly goals through strategic project management.
• 

  Slalom

  Client Service

  Aug 2018 - Aug 2019

  • Led client service initiatives at Salesforce, enhancing client-consultant collaboration for optimal outcomes.
  • Achieved significant business development, steering account leadership and operational delivery at a $4M run rate.
  • Navigated shifting priorities to maintain alignment between consulting talent and client needs.
• 

  Salesforce (Slalom)

  Senior Program Manager, Salesforce Business Technology PMO

  May 2018 - Jan 2019

  • Directed program management activities for large-scale IT projects in post-sales, GRC, and CSG portfolios.
  • Developed risk-mitigation strategies for TMP feature development dependencies.
  • Crafted impactful Salesforce-branded communications to drive executive alignment and project acceptance.
• 

  Salesforce (Slalom)

  Business Systems Analyst, Salesforce IT Apps

  Mar 2017 - May 2018

  • Developed a usage-based revenue model and delivery platform, revolutionizing Salesforce's billing processes.
  • Led cross-functional teams through the lifecycle from ideation to execution, improving efficiency across three time zones.
• 

  Pacific Gas and Electric Company (Slalom)

  Program Manager, My Data Platforms

  Feb 2016 - Jan 2017

  Pacific Gas and Electric Company provides natural gas and electric service.

  • Led the 'My Data Platforms' initiative, aligning with national standards for customer energy data access.
  • Managed API integration and Salesforce CRM implementation, driving technology and process improvements.
• 

  Pacific Gas and Electric Company (Slalom)

  Senior Business Analyst, Third Party Data Access Platform

  May 2015 - Jan 2016

  • Worked with the client team to allow customer data access to third-party providers using OAuth 2.0.
  • Collaborated in design workshops and led requirements gathering to facilitate real-time API data access for third parties.
• 

  Pacific Gas and Electric Company (Slalom)

  Delivery Lead, Residential & Enterprise Product

  Jan 2015 - Dec 2015

  • Led efforts to launch a pilot Home Area Networking program, driving process integration and stakeholder consensus.
  • Represented PG&E in external vendor and customer interactions, enhancing service delivery and program implementation.
• 

  Pacific Gas and Electric Company (Slalom)

  Project Management Analyst, Customer Facing Product Operationalization

  Jan 2014 - Dec 2014

  • Supported the rollout of operations-scale Home Area Networking at PG&E, one of the largest utilities in the U.S.
  • Participated in design, development, and marketing efforts to promote and implement the networking project.
• 

  Pacific Gas and Electric Company (Slalom)

  Business Analyst, Customer Facing Pilot

  Apr 2012 - Dec 2013

  • Served as testing lead and business process designer for utility client services.
  • Facilitated pilot launches for area networking solutions, ensuring federal compliance and operational efficiency.
• 

  Slalom

  Program and Business Systems Management

  Jan 2012 - Aug 2018

  • Led multi-capability technical delivery teams managing large, high-visibility projects with significant budgets.
  • Created a detailed 20-point PMO maturity roadmap and tied a $17.4M budget to strategic measures.
  • Ensured successful management of projects each representing a top-5 priority within their respective portfolios.
• 

  Slalom Consulting

  Business and Technology Consultant

  Jan 2012 - Aug 2018

• Navigant Consulting

  Senior Consultant, Disputes & Investigations

  Sep 2010 - Mar 2011

  • Lead Senior Consultant on teams calculating damages for IP infringement and forensic accounting cases.
  • Managed quality control processes and designed central analyses for expert damages reports and trial outcomes.

• Navigant Capital Advisors

  Senior Consultant

  Mar 2010 - Jan 2012

  Guidehouse (formerly Navigant) offers consulting services with expertise in management, technology, and risk consulting.

  • Conducted M&A valuation and financial risk management services for Fortune 500 and mid-cap companies.
  • Supported valuations for purchase price allocations and goodwill impairment analyses.
  • Provided valuation and financial services across tech, manufacturing, healthcare, and entertainment sectors.

• Navigant

  Consultant, Healthcare Strategy Group

  Jan 2010 - Sep 2010

  • Employed advanced data modeling techniques to assess and correlate causal relationships.
  • Managed quality control processes and synthesized complex data into actionable insights for clients.

• Navigant Consulting

  Consultant, Intellectual Property Practice

  Sep 2008 - Jan 2010

  • Engaged with large project teams on intellectual property lawsuit damage assessments.
  • Coordinated with global law firms, enhancing strategic approaches to litigation including patent infringement and breach of contract cases.

• Navigant Consulting

  Consultant, Disputes and Investigations

  Sep 2008 - Jan 2010

  • Conducted forensic accounting and managed documentation for major damages cases.
  • Attended specialized educational programs to enhance expertise in intellectual property damages and accounting.