Frank Q.

BreakOut Technology is a dynamic company focused on innovative tech solutions, driving change and growth in the industry.

• Led the company through significant growth phases, increasing revenue by 150% over three years.
• Implemented strategic partnerships that expanded market reach and enhanced product offerings.
• Developed a high-performing leadership team, fostering a culture of innovation and excellence.

• Directed IT strategies supporting global R&D operations and business continuity plans.
• Evaluated, selected, and managed MSPs to optimize IT support and infrastructure.
• Enhanced disaster recovery readiness, ensuring minimal downtime and operational resilience.
• Presented on cybersecurity in the pharmaceutical industry, raising awareness of evolving threats.
• Improved user satisfaction by 20% through optimized support services and workflows.

• Oversaw IT service integration during a multi-billion-dollar merger, unifying diverse networks and
• systems.
• Implemented hybrid Cloud technologies to enhance scalability and reduce operational costs.
• Strengthened ITSM frameworks, reducing ticket response times by 25% and boosting client
• satisfaction.
• Delivered cross-functional collaboration to ensure seamless post-acquisition IT processes.

• Leading a comprehensive project integrating product manufacturing, IoT, AI, and heavy data
• analytics to revolutionize athlete performance tracking.
• Applied AI, ML, IoT, and advanced analytics to athlete development programs, enhancing training
• effectiveness.
• Developed strong business partnerships with key stakeholders, expanding service offerings and
• market reach.
• Successfully scaled operations, maintaining high client satisfaction and service excellence.
• Spearheaded business development efforts, leading to record revenue growth year after year from a
• startup foundation.

• Founded the company and established its vision and strategic direction.
• Secured initial funding and built a robust business model that attracted key investors.
• Launched groundbreaking products that positioned the company as a leader in the tech space.

• Successfully led seven mergers and acquisitions from due diligence through integration and new
• product development, ensuring seamless transitions and market expansion.
• Invented the "Name Your Price" tool, which became a cornerstone of Progressive Insurance's
• customer engagement strategy.
• Spearheaded IT service continuity and disaster recovery planning, achieving 99.9% uptime.
• Designed and implemented data centers, supporting startup operations and business growth.
• Introduced Project Management frameworks to streamline ITSM processes, cutting support costs by
• %.
• Enhanced organizational resilience by prioritizing risk and ROI-driven corporate initiatives.