Harris Hwang

Experience

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  365 Retail Markets

  Chief Financial Officer

  May 2023 - Present

  365 Retail Markets is the global leader in unattended retail technology. Founded in 2008, 365 provides a full suite of best-in-class, self-service technologies for food service operators including end-to-end integrated SaaS software, payment processing and point-of-sale hardware. Today, our technology powers food retail spaces at corporate offices, manufacturing facilities, distribution centers, and more. 365’s technology solutions include a growing suite of frictionless smart-stores, micro markets, vending, catering, and dining point-of-sale options to meet the expanding needs of our customers. 365 continuously pioneers innovation in the industry with powerful technology, strategic partnerships and flexibility in customization and branding. 365 is a portfolio company of Providence Equity Partners.

  • CFO for 365 Retail Markets, which is the leading provider of end-to-end, integrated solutions to food service operators, including unattended and self-service POS devices, software, payments and cashless vending technology. 365 Retail Markets has a controlling interest by Providence Equity Partners.
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  Watermark

  Chief Financial Officer

  Jun 2019 - Jun 2022

  At Watermark, insights inspire progress. Watermark’s software gives higher education institutions the insights they need to improve, evolve, and empower student success. Watermark’s integrated digital solutions support assessment and accreditation, faculty activity reporting, course evaluation and surveys, and catalog and curriculum development for over 1,700 higher education institutions around the world. Visit www.watermarkinsights.com for more information.

  • Served as strategic partner to CEO, executive leadership, Board of Directors / private equity investors (Technology Crossover Ventures) to effect value creation and institutional transformation across financial processes, systems and teams
  • Scaled strategic finance, accounting, order-to-cash, human resources, and legal organizations from team of <5 in 2019 to currently 30 globally. Included transitioning overseas, outsourced back-office accounting team to high-performing, in-house accounting function
  • Worked closely with TCV deal and portfolio ops teams to transform financial and KPI reporting, streamline and automate financial processes, and evaluate and provide mentorship and career laddering to key finance & accounting personnel
  • Spearheaded key components of Aviso Retention acquisition (SaaS, student success EdTech vertical, closed Dec. 2021), including driving all financial, working capital, cap table and funds flow model and purchase agreement drafting; conducting business, financial & tax due diligence; raising institutional debt from bank syndicate; and executing 90-day FinOps and HR integration post-close
  • Instituted and automated corporate budget and ongoing forecasting process, balancing zero-based budget modeling against top-down corporate objectives
  • Developed long-range, 3-year plan with strategic finance team and built out by-product P&Ls and operating metrics across Watermark's suite of 10+ product segments
  • Managed all Board, institutional lender and management financials, including GAAP(ASC 606 compliant in 2019) and management-based reporting and reconciliation, as well as SaaS metrics dashboards requiring CRM/ERP integration
  • Stewarded all financial scenario planning, operational best practice implementation and cash liquidity management during 2020 onset of Covid pandemic
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  Captivate, LLC

  Chief Financial Officer

  Oct 2015 - Jun 2019

  Known for its vast network of nearly 12,000 elevator and lobby displays located in 1,600 premier office buildings across North America, Captivate connects advertisers with more than 13 million unique monthly viewers through creative, research-driven and Nielsen-measured advertising and marketing programs. By engaging its viewers with timely news and actionable information, Captivate provides advertisers with a highly desirable and difficult-to-reach audience of affluent and influential business professionals. Founded in 1997, Captivate is owned by Generation Partners and TEGNA. For more information, please visit www.captivate.com. For career opportunities please visit www.captivate.com/careers.

  • Led finance & accounting, strategic planning, sales ops, corporate development and HR & administration teams for the leading digital, location-based, out-of-home media network targeting working professionals.
  • Led all annual budgeting, quarterly forecasting of P&L and financial statements, as well as ongoing, monthly financial and KPI reporting and MD&A to investors (Generation Partners) and Board of Directors.
  • Oversaw annual financial audit and ongoing finance operations (A/R, A/P, payroll, cash management).
  • Managed strategic planning function to drive development of multi-year strategic plan, pro forma and scenario modeling, and evaluation of market positioning and key strategic initiatives
  • Evaluated all potential acquisitions, divestiture and partnership scenarios.
  • Reviewed and negotiated all content and 3rd party selling agreements.
  • Led administrative functions including legal and human resources, with oversight across staffing plans, labor relations, benefits and corporate insurance plans, and development of all employee profit share and sales commission plans.
  • Managed all real estate office planning and expansion, comparable market analyses, lease negotiations, and transaction structuring across national office portfolio.
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  Captivate, LLC

  EVP of Strategy and Corp. Development

  Jan 2014 - Jun 2019

  Known for its vast network of nearly 12,000 elevator and lobby displays located in 1,600 premier office buildings across North America, Captivate connects advertisers with more than 13 million unique monthly viewers through creative, research-driven and Nielsen-measured advertising and marketing programs. By engaging its viewers with timely news and actionable information, Captivate provides advertisers with a highly desirable and difficult-to-reach audience of affluent and influential business professionals. Founded in 1997, Captivate is owned by Generation Partners and TEGNA. For more information, please visit www.captivate.com. For career opportunities please visit www.captivate.com/careers.

  • Managed strategic planning function to drive development of multi-year strategic plan, pro forma and scenario modeling, and evaluation of market positioning and key strategic initiatives
  • Evaluated all potential acquisitions, divestiture and partnership scenarios.
  • Oversaw sales operations, pricing, analytics and yield optimization for all revenue streams.
  • Reviewed and negotiates all content and 3rd party selling agreements.
  • Led administrative functions including legal and human resources, with oversight across staffing plans, labor relations, benefits and corporate insurance plans, and development of all employee profit share and sales commission plans.
  • Managed all real estate office planning and expansion, comparable market analyses, lease negotiations, and transaction structuring across national office portfolio.
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  Getty Images

  VP, Financial Planning & Analysis

  Aug 2009 - Jan 2014

  • Led global Financial Planning & Analysis (FP&A) team for Getty Images, with direct reporting line to CFO.
  • Served as integral part of Getty Images transaction team, which spearheaded and managed intensive, 6-month sponsor-to-sponsor auction sale and financing process, resulting in a successful transaction with The Carlyle Group (closed Q4 2012).
  • As part of $3.3 billion company sale process, coordinated closely with private equity firm Hellman & Friedman (H&F) and entire executive team to actively participate in multi-phase diligence processes.
  • Partnered closely with H&F to manage significant aspects of two successful dividend recapitalizations.
  • Collaborated with Strategy and Business Development teams to evaluate new investment/partnership opportunities and viability of contemplated M&A transactions.
  • Led annual budget and quarterly P&L forecasting process, culminating in frequent and highly detailed financial reporting and analysis for key stakeholders.
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  Merrill Lynch

  VP, Media & Telecom Investment Banking

  Jul 2004 - Aug 2009

  • Executed and analyzed corporate mergers, acquisitions, LBOs, divestitures and debt, equity and convertible note financings for clients.
  • Focused on media and telecommunication sectors: diversified entertainment, wireline communications, for-profit education, television and radio broadcasting, and mobile satellite services.
  • Created and presented detailed and technical financial analyses, client presentations and internal memoranda to Board of Directors, senior management and internal review committees.
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  BlackRock

  Senior Financial Analyst

  Jun 1999 - Jun 2000

  Global investment manager. Technology provider. Helping more and more people experience financial well-being.

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  Merrill Lynch

  Financial Analyst, Structured Finance

  Jul 1997 - Jun 1999