Isa T.

Experience

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  ERGO Next Insurance

  Global VP, Data

  Feb 2026 - Present

  •Leading the consolidation of three independent data functions: Data Science, Analytics Engineering, and Data Engineering into one unified Analytics & Insights organization; rebuilt operating model, team identity, and executive trust from the ground up. •Own the data backbone of a direct-to-consumer marketing engine where ~⅓ of company revenue is acquired through TikTok, Instagram, Facebook, YouTube, and adjacent digital channels directing Data Science, Analytics Engineering, and Data Engineering teams in support of paid social attribution, customer acquisition modeling, LTV, audience segmentation, and campaign performance analytics. •Authored the Data Organization Strategic Roadmap (2026–2027), positioning analytics as the discipline engine for business decisions across Claims, Underwriting, Finance, Agency Operations, and D2C Marketing. •Driving AI adoption as a company-wide cultural shift, not just a technology rollout while partnering with business teams to onboard non-technical users onto AI-powered self-service tools, establishing usage metrics, and building cross-functional champion networks (e.g., Genie Owners Guild) that sustain peer-driven learning and momentum. •Deployed AI-powered insight tools including natural language self-service BI (Databricks Genie, ~90% benchmark accuracy), predictive customer risk modeling, AI-driven claims classification •(~85–90% accuracy on a 22K-claim backlog), and underwriting automation and enabling business teams to generate and act on insights independently. Architecting data governance and delivery model for a post-acquisition environment, balancing NEXT's product-driven speed with ERGO/Munich Re board-grade auditability and regulatory standards. •Established data observability framework (Monte Carlo, Unity Catalog) and ownership protocols to ensure decision-makers can trust the data powering commercial choices.

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  Berkshire Hathaway Specialty Insurance

  Senior Vice President, Head of Data and IT

  Mar 2021 - Dec 2025

  Berkshire Hathaway Specialty Insurance provides a wide array of insurance products, backed by the financial strength of Berkshire Hathaway. Their offerings include property, casualty, healthcare, and professional liability solutions.

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  Berkshire Hathaway Specialty Insurance

  Vice President, Global Analytics and Reporting Lead

  Jan 2016 - Mar 2021
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  TripAdvisor

  Business Intelligence Manager

  Nov 2014 - Jan 2016

  TripAdvisor is the world's largest travel guidance platform, offering trusted advice from real travelers and a wide variety of travel options and planning features.

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  SmarterTravel - TripAdvisor Company

  Manager, Financial Reporting & Analytics

  Apr 2013 - Nov 2014

  SmarterTravel, a subsidiary of TripAdvisor, provides travel content and booking services with expertise in delivering travel advice and deals.

• Ace Tempest RE

  Vice President, CIO

  Jun 2009 - Apr 2013

  Chubb is a global insurance leader offering property, casualty, and accident insurance with an extensive product range and exceptional financial strength.

• Ace Tempest RE

  Assistant Vice President Systems

  Apr 2007 - Dec 2009

• Ace Tempest RE

  Senior Business Intelligence Manager

  May 2006 - Apr 2007

• Tower Group Companies

  Sr. Programmer Analyst

  Jul 2003 - May 2006

  Tower Group Companies offers a variety of insurance products serving diverse needs.

• DCC Inc.

  Senior Software Engineer

  May 2002 - Jul 2003

  DCC (Dialogic Communications Corp.) provides critical communications technology solutions for emergency notifications, consumer communications, and more.

• Plural Inc.

  Web Applications Developer

  Nov 2000 - May 2001

  Plural Inc. develops web applications as part of its technology services offerings.

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  Brown Brothers Harriman & Co.

  Programmer/Analyst

  Jan 1999 - Nov 2000

  Brown Brothers Harriman is a private financial services firm offering investment management, banking, and advisory services globally.