Isaac Truong

Harnessing Data's Power to Fuel Business Growth and Decisions | Your Data Strategy Architect

With a passion for transforming idle data into vital assets, Isaac Truong stands at the forefront of data analytics. At Allston Yale, his expertise in enterprise data warehouse solutions, Power BI, Tableau, and Azure facilitates the alignment of complex data strategies with business goals. An avid tennis fan, Isaac approaches challenges with precision and agility, mirroring the strategies on the court. His mission: to empower businesses to leverage analytics for informed decision-making and sustainable growth.

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Experience

Allston Yale
Managing Partner | Tableau, Azure, Fabric, Power BI Developer
Feb 2022 - Present
Allston Yale is a boutique data analytics consultancy specializing in transforming business operations through dashboards and insights.
- GFL:
- Delivered a 3-day Power BI training session, resulting in a 20% increase in data visualization proficiency.
- Conducted survey analysis with Power BI, identifying key pain points and boosting customer satisfaction by 15%.
- Heritage Plastics:
- Analyzed 400 SSRS reports, identifying key data points for Power BI conversion.
- Produced more user-friendly, interactive reports that enhanced stakeholder engagement.
- Pipedrive Project:
- Developed interactive Power BI dashboards for lead generation and sales tracking, improving sales efficiency by 20%.
- Plum Village (Internal Project):
- Created a Power BI general ledger report, enabling accurate capital allocation for construction projects.
- Implemented a Profit and Loss report, driving a 15% improvement in cost efficiency.
- Suwanee Digital:
- Developed a customer retention report, pinpointing churn drivers and improving client retention by 10%.
- Greater Lawrence Family Health Center:
- Streamlined DAX calculations and refined data models, enhancing dashboard performance by 30%.
- Prudential:
- Designed Microsoft Fabric dashboards, boosting user engagement by 30% in quarterly investment reports.
- Nestlé:
- Created interactive supply chain reports with Azure Synapse, reducing wastage by 15% through process improvements.
- Thompson Safety:
- Managed Power BI environments, optimizing sales reporting and route scheduling, increasing product revenue by 15%.
- American College of Cardiology:
- Embedded real-time Power BI dashboards into a custom website, improving hospital efficiency by 15%.
- Developed benchmarking tools, raising care quality by 10% through national performance comparisons.
- Expanse Electrical:
- Built automated Power BI reports integrated with real-time APIs, reducing downtime by 15% and saving $500K.
Allston Yale
Sr Business Intelligence Engineer | Tableau, Azure, Fabric, Power BI Developer
Feb 2022 - Present
- GFL:
- Delivered a 3-day Power BI training session, resulting in a 20% increase in data visualization proficiency.
- Conducted survey analysis with Power BI, identifying key pain points and boosting customer satisfaction by 15%.
- Heritage Plastics:
- Analyzed 400 SSRS reports, identifying key data points for Power BI conversion.
- Produced more user-friendly, interactive reports that enhanced stakeholder engagement.
- Pipedrive Project:
- Developed interactive Power BI dashboards for lead generation and sales tracking, improving sales efficiency by 20%.
- Plum Village (Internal Project):
- Created a Power BI general ledger report, enabling accurate capital allocation for construction projects.
- Implemented a Profit and Loss report, driving a 15% improvement in cost efficiency.
- Suwanee Digital:
- Developed a customer retention report, pinpointing churn drivers and improving client retention by 10%.
- Greater Lawrence Family Health Center:
- Streamlined DAX calculations and refined data models, enhancing dashboard performance by 30%.
- Prudential:
- Designed Microsoft Fabric dashboards, boosting user engagement by 30% in quarterly investment reports.
- Nestlé:
- Created interactive supply chain reports with Azure Synapse, reducing wastage by 15% through process improvements.
- Thompson Safety:
- Managed Power BI environments, optimizing sales reporting and route scheduling, increasing product revenue by 15%.
- American College of Cardiology:
- Embedded real-time Power BI dashboards into a custom website, improving hospital efficiency by 15%.
- Developed benchmarking tools, raising care quality by 10% through national performance comparisons.
- Expanse Electrical:
- Built automated Power BI reports integrated with real-time APIs, reducing downtime by 15% and saving $500K.
Centric Consulting
Business Intelligence Engineer
Feb 2021 - Dec 2022
Centric Consulting provides tailored business and technology consulting solutions to address specific client needs.
- Conducted daily stand up meetings utilizing agile methodologies for a team of 10+ data professionals responsible for project management over 400 Power BI reports, leading to the creation of custom financial reports that improved visibility into project financials and profitability by 30%.
- Implemented advanced security measures by setting up Azure Active Directory column level security for all Power BI and SSAS reports, reducing the risk of unauthorized access by 75%.
- Collaborated with cross-functional teams to identify key insights from the custom reports, leading to a 15% increase in sales conversion rates and a 20% improvement in overall marketing campaign ROI.
- Managed the development and automation of custom sales and marketing reports, including sales commission and lead conversion analysis from marketing campaigns, utilizing data sources from Dynamics 365 and Marketo.
Capgemini
Business Intelligence Engineer
Feb 2019 - Jan 2021
Capgemini partners with businesses globally to harness technology for sustainable transformation and management.
- Developed and implemented a dynamic Power BI dashboard showcasing key financial metrics from global operations, resulting in a 20% increase in executive decision-making efficiency utilizing data storytelling methods such as Design Thinking.
- Collaborated with key stakeholders to customize Power BI dashboards for each ski resort globally, providing real time insights on average daily revenue by customer and revenue by lodging type.
- Led a team in developing complex ETL processes for 25+ source systems, improving data modeling, data integration and reducing processing time by 30%.
- Implemented automated reporting processes for AR/AP functions, reducing manual labor hours by 30% and increasing overall efficiency by 25%.
- Reconciled over 1 million records of data for the Commercial & Industrial Power division, identifying and resolving inconsistencies to improve data accuracy by 30%.
CSAT Solutions LP
Technical Service Data Analyst
Aug 2017 - Feb 2019
CSAT Solutions offers comprehensive technology repair services, including system repair, testing services, and logistical support.
- Analyzed ordinal survey data using Tableau dashboards on a weekly basis, leading to a 9% increase in customer satisfaction scores.
- Collaborated with cross-functional teams to design and implement DMAIC projects based on Tableau dashboard insights, resulting in a 15% reduction in customer complaints.
- Automated a cumbersome 35-hour manual data process into a streamlined 15-minute automated refresh using Tableau, resulting in a 57% increase in efficiency.
SGS
Project Coordinator
Mar 2016 - Aug 2017
SGS is the world’s leading testing, inspection, and certification company.
- Managed the scheduling and logistics of quality inspections for key accounts, resulting in a 10% reduction in inspection turnaround time.
- Conducted thorough monthly financial analyses to accurately track project expenses, resulting in a 10% decrease in budget variances.
- Implemented streamlined timesheet approval process, reducing approval time by 20% and ensuring timely and accurate payroll processing.