Joe C.

As Founder of Basiq, I’m building an AI-first platform that transforms conversations into actionable insights. The focus is on helping startups and scale-ups capture, organize, and prioritize the valuable information hidden inside meetings, emails, and day-to-day communication - ultimately accelerating product discovery and feature delivery.

• AI-Driven Insights: Designed and deployed AI voice and chat agents capable of capturing conversations in real time, analyzing transcripts, and surfacing action items, key themes, risks, and opportunities.
• Product & Engineering Leadership: Defined and delivered the MVP with 40+ alpha users onboarded, leveraging a Go backend, Next.js frontend, Python services, and AWS infrastructure.
• AI-First Engineering Approach: Leveraged coding agents, automations, and embeddings (pgvector, Turso/SQLite, Postgres) to accelerate engineering delivery and reduce cycle time.
• Customer & Market Validation: Established early traction with startup teams, iterating through onboarding experiments, Slack community engagement, and personalized outreach.

As VP of Engineering, I owned Sedna’s entire technical strategy and execution during a period of rapid growth, guiding the engineering organization from 15 to 45 resources as company revenue scaled from £8M to £15M. Sedna is a Series C scale up processing 10's of millions of email messages for some of the world's largest Maritime companies.

• Cost & Scale Optimization: Reduced infrastructure costs by 23% while the business grew 40% YoY, onboarding hundreds of new users each month. Lowered average engineering cost per head by ~20% through optimized hiring strategies and team structure.
• AI Innovation: Delivered Sedna’s first AI-powered solution leveraging vectorized embeddings and OpenAI APIs, enabling intelligent inbound email analysis for customers.
• Delivery Excellence: Streamlined feature delivery processes, maintaining 95%+ on-time rate and cutting cycle times from months to weeks.
• Reliability & Security: Drove uptime above 99.98% by reducing incident response from hours to minutes. Secured ISO 27001 certification and added ISO 27701 for information security and privacy.
• Organizational Leadership: Restructured engineering across global hubs, consolidating from 3 time zones to the UK with a growth hub in South Africa. Managed team through 3 rounds of layoffs with 0 unplanned attrition
• Technical Evolution: Transitioned the product from a full monolith to a partial monolith with data-driven microservices, unlocking regional service flexibility and cost savings.

As CTO and Co-Founder, I led all aspects of product and engineering, from defining the roadmap to building, deploying, and scaling the platform, while establishing the infrastructure and DevOps practices that supported growth. Shelly was at the forefront of data capture and analysis using AI/ML techniques to extract and deploy complex data structures.

• Product Delivery: Designed and deployed the MVP to market in under 6 months, onboarding initial customers and reaching $50K MRR within 3 months, and then scaling from there.
• AI & Automation Innovation: Built a proprietary pattern-matching algorithm using OCR, machine learning, and 3rd-party automation systems to extract complex, high-volume datasets from email.
• Accuracy & Performance: Achieved >90% identification accuracy and >95% extraction accuracy through continuous algorithm refinement.
• Cross-Industry Impact: Delivered solutions in Maritime, Freight Forwarding, Publishing, and HR, reducing manual processing of high-volume customer requests by 75%+ across all use cases.

As CTO and Co-Founder of Boxton, I led the development of an online freight marketplace and transportation management system that scaled to $5M in annual revenue and worked with some of the world's largest shipping companies. I owned full-stack product delivery, overseeing engineering, infrastructure, DevOps, and information security.

• End-to-End Platform Delivery: Designed and built core front-end and back-end technologies, while managing infrastructure, security, and DevOps for a mission-critical logistics platform.
• Data Automation & Standardization: Created a proprietary data normalization process to transform unstructured shipment tracking data into standardized milestone updates—eliminating the need for manual intervention.
• Operational Efficiency: Developed automation technologies that enabled full management of international and domestic freight shipments with zero customer interaction, allowing a single operator to manage hundreds of thousands in freight volume.
• Lean Team Leadership: Recruited and managed a blended team of contractors, part-time, and full-time engineers, balancing growth with cost efficiency.

At Qualcomm, I led IT due diligence and integration activities for acquisitions ranging from $1M to $100M+, ensuring smooth technical and organizational transitions. I worked directly with leadership teams pre- and post-close to maximize value realization while minimizing disruption. This role spanned across many different business units within Qualcomm, and I worked with dozens of startups to understand and assess their engineering cabilities.

• Led IT due diligence activities for potential acquisitions at Qualcomm, evaluating opportunities ranging from $1M to over $100M
• Provided leadership teams with pre-sale due diligence recommendations on how best to integrate engineering systems into Qualcomm technologies to realize maximum benefit with minimum disruption to working teams
• Collaborated with acquired teams post-close to achieve 30, 60, and 90-day milestones, ensuring maintenance of KPIs throughout the integration process
• Worked across a diverse set of technologies including AR/VR, health monitoring, automobile radar/lidar, intelligent city infrastructure, IoT, and disease prevention

At Accenture, I led engineering management efforts on large-scale enterprise transformation programs valued between $50M and $200M, helping Fortune 500 clients modernize core systems, improve efficiency, and recover struggling initiatives.

• Led engineering managements efforts for large enterprise transformation programs, including SAP and Oracle implementations and upgrades, as well as migrating customers from legacy, unsupported old platforms; projects ranged from $50M to $200M in cost
• Collaborated with clients to implement Web 2.0 technologies for both internal and external online platforms, enhancing user engagement and operational efficiency
• Participated in projects that designed data centers, optimized DevOps processes for large organizations, and planned and purchased infrastructure for major initiatives, resulting in improved system reliability and scalability
• Focused on "rescue and recovery" projects, addressing delivery challenges, feature development delays, and financial underperformance to achieve successful project outcomes.