Joyce Tsai

Experience

• 

  Eudia

  BizOps Lead

  Sep 2024 - Present

  Eudia is an Augmented Intelligence Platform tailored for legal teams, leveraging AI solutions to streamline workflow, reduce routine tasks, and enhance business insights.

• 

  Palantir Technologies

  Embedded Operations Analyst - Mission Operations

  Sep 2021 - Sep 2024

  • Work on rotation with various teams across the business to operationalize processes, identify capability gaps, and put systems into place to allow for transparency, redundancy, and scalability. Rotations include:
  • Equity (Legal)
  • Procurement (Finance)
  • Commercial Partnerships (Sales)
  • Resourcing and Operations (Product Development)
  • Revenue (Finance)
  • Lead and scope projects while balancing goals and risk management, develop expertise to cover critical gaps, and mentor junior team members to assess the best way forward in complex environments.
  • Partner with leadership regarding strategy development and prioritization, manage collaborations with cross-functional stakeholders, and maintain relationships with internal and external teams to take project plans and initiatives to completion.
• 

  Palantir Technologies

  Embedded Operations Analyst - Mission Operations

  Sep 2021 - Sep 2024

  • Work on rotation with various teams across the business to operationalize processes, identify capability gaps, and put systems into place to allow for transparency, redundancy, and scalability. Rotations include:
  • Equity (Legal)
  • Procurement (Finance)
  • Commercial Partnerships (Sales)
  • Resourcing and Operations (Product Development)
  • Revenue (Finance)
  • Lead and scope projects while balancing goals and risk management, develop expertise to cover critical gaps, and mentor junior team members to assess the best way forward in complex environments.
  • Partner with leadership regarding strategy development and prioritization, manage collaborations with cross-functional stakeholders, and maintain relationships with internal and external teams to take project plans and initiatives to completion.
• 

  Palantir Technologies

  Legal Operations / Corporate Paralegal - Equity

  Sep 2018 - Sep 2021

  • Supervised multiple teams on tight deadlines to execute equity obligations for the company’s 2020 public offering.
  • Facilitated corporate governance matters including overhauling the board and committee meeting workflow; preparing materials for leadership; and collaborating with C-Level executives and other cross-functional teams to implement and determine equity compensation.
  • Consulted on the company’s internal systems, including the transition to a public company platform and transfer agent; automated system integrations with the HR, mobility, and finance platforms; and employee and investor communications and manuals for the new platforms, including user interaction and experience and trading logistics.
  • Oversaw equity team communications to triage and field current/former/prospective employee and investor inquiries, including developing and launching a message ticketing system, creating FAQs, and developing educational materials.
  • Created, developed, and implemented internal systems and workflows, such as stock option exercise processing, work coordination, and control level accesses.
• 

  Palantir Technologies

  Legal Operations / Corporate Paralegal - Equity

  Sep 2018 - Sep 2021

  • Supervised multiple teams on tight deadlines to execute equity obligations for the company’s 2020 public offering.
  • Facilitated corporate governance matters including overhauling the board and committee meeting workflow; preparing materials for leadership; and collaborating with C-Level executives and other cross-functional teams to implement and determine equity compensation.
  • Consulted on the company’s internal systems, including the transition to a public company platform and transfer agent; automated system integrations with the HR, mobility, and finance platforms; and employee and investor communications and manuals for the new platforms, including user interaction and experience and trading logistics.
  • Oversaw equity team communications to triage and field current/former/prospective employee and investor inquiries, including developing and launching a message ticketing system, creating FAQs, and developing educational materials.
  • Created, developed, and implemented internal systems and workflows, such as stock option exercise processing, work coordination, and control level accesses.

• Sequoia Academy

  Part Time Instructor

  Feb 2018 - Aug 2018

  • Teach high school students in class settings (~15) and one-on-one in the following subjects:
  • SAT I – Critical Reading, Writing and Language, Essay
  • AP U.S. History, AP Human Geography, AP Psychology
  • Essay writing

• Abramson Smith Waldsmith LLP

  Paralegal - Litigation

  Dec 2017 - Aug 2018

  • Oversaw over 30 state, plaintiff, and personal injury cases.
  • Drafted, filed, and served correspondence and legal pleadings; conducted legal research; and provided support at depositions and appointments.
  • Analyzed medical records, billing, liens, etc., and assembled summaries.
  • Liaised with attorneys, opposing counsel, third party vendors, clients, and expert witnesses.

• Bordin Martorell LLP

  Legal Assistant/Paralegal - Litigation

  Jun 2016 - Nov 2017

  • Oversaw over 100 state/federal, plaintiff/defense, and civil cases including personal injury, fraud, employment, product/premises liability, and breach of contract.
  • Developed and led seminars and individual sessions to train new legal assistants and paralegals.
  • Authored a legal assistant manual; developed and implemented a template system; and formalized procedures for various legal assistant duties such as drafting, serving, filing, and responding to complaints, depositions, motions, subpoenas, and discovery.
  • Liaised with attorneys, opposing counsel, third party vendors, clients, and expert witnesses.
  • Drafted, filed, and served legal documents and correspondence.

• JusticeCorps

  Student Member

  Aug 2015 - May 2016

  • Assisted litigants at the California Superior Court Self Help in family and civil cases both in person and over the phone
  • Translated and transcribed both English-to-Mandarin and Mandarin-to-English
  • Supported attorneys for workshops, orders after hearing, and jail mail
  • Observed domestic violence restraining order, elder abuse, and homeless court

• Diet Member Misako Yasui

  Intern

  Feb 2015 - Mar 2015

  • Represented Councillor Yasui at political expositions
  • Researched governmental policies and projects
  • Developed Councillor Yasui’s website and drafted policy summaries
  • Audited Upper House plenary sessions and Councillor Yasui’s caucus meetings
  • Attended Councillor Yasui’s staff meetings