Nate Eckman

  1. Operations
  2. Project Management
  3. Customer Experience
  4. Operations Leadership
  5. M&A Strategy
  6. GTM

Fractional Ops Leadership | Prioritize & Execute

I'm a strategic operator who has consulted for and built teams at every stage of startup, from pre-revenue to Series D. In that time I've grown adept at building teams that solve new problems for evolving companies. Functionally, myself and the teams I've built have completed M&A integrations, outsourcing operations, process development, pricing strategy, CRM and API integrations, CSAT and NPS improvement projects, P&L analysis, project management, and org and ops forecasting.

Hire me to increase operational clarity and capabilities in your organization today.

I'm exploring fractional work on an ongoing basis.

Nate Eckman


  • Powered by imaware

    Powered by imaware

    • Project Management
    • Operations Leadership
    • Head of Customer Experience
    • Client Experience

    Before Powered by imaware, at-home medical tests were -- industry wide -- a DTC offering. As the Head of Operations, I coordinated with laboratories, manufacturers, internal engineering, and my CX team to help build an end-to-end experience for companies to offer custom tests under their brand, or, as an employer direct to employee. The powered by offering set a standard for B2B healthcare offerings and accelerates the normalization and breadth of at-home testing for all Americans.
  • How a Large Energy Operator Successfully Responded To Potential COVID-19 Job Site Exposure

    How a Large Energy Operator Successfully Responded To Potential COVID-19 Job Site Exposure

    • Crisis Response
    • Operations Leadership
    • General Management

    A COVID-19 outbreak on a job site threatens public health and the continuity of critical infrastructure projects. Learn how one outbreak had major impacts on one energy operator.
    • Google Analytics
      Google Analytics


  • SafetyWing


    Head of Business Operations

    Oct 2022 - Sep 2023

    Your home country on the internet

    • Develop company wide goal infrastructure to ensure company achieves NPS of 70+ and ARR of $50M
    • Support business leaders in completing 75%+ of their goals through org-design, P&L review, employee trainings, and ops analysis
  • Imaware™


    Head of Operations

    Dec 2021 - Sep 2022

    Easy at-home lab tests that put you in control of your health.

    • Defined program vision, mission, and objectives of new company org; and iteratively designed operational and organizational model
    • Design organizational structure according to company and organizational OKRs
  • Workrise


    Program Manager

    Mar 2020 - Mar 2021

    Workrise is the leading job placement and career building resource for skilled laborers.

    • Expanded outsourcing ops into a multinational org, optimizing both vendor pricing and service models according to operational needs
    • Diversified vendor portfolio to achieve a 150% reduction in aggregate operational spend
  • Accenture


    Consulting Analyst

    Jun 2018 - Sep 2019

    Let there be change

    • Strategized three-year initiatives for client to cut costs across global operations whilst improving CX through the use of advanced technologies and best-in-class business practices
    • Analyzed client’s integration capabilities through managing the strategy, design, and implementation of operational roadmap
  • United States Marine Corps

    United States Marine Corps

    Squad Leader

    Jul 2013 - Nov 2015

    The USMC is responsible for providing power projection, using the mobility of the united states navy, by congressional mandate, to deliver rapidly, combined-arms task forces on land, at sea, and in the air.

    • Led infantry teams across thirteen countries over two deployments.

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