Nate Eckman
- Operations
- Project Management
- Customer Experience
- Operations Leadership
- M&A Strategy
- GTM
Fractional Ops Leadership | Prioritize & Execute
I'm a strategic operator who has consulted for and built teams at every stage of startup, from pre-revenue to Series D. In that time I've grown adept at building teams that solve new problems for evolving companies. Functionally, myself and the teams I've built have completed M&A integrations, outsourcing operations, process development, pricing strategy, CRM and API integrations, CSAT and NPS improvement projects, P&L analysis, project management, and org and ops forecasting.
Hire me to increase operational clarity and capabilities in your organization today.
I'm exploring fractional work on an ongoing basis.
Work
Powered by imaware
- Project Management
- Operations Leadership
- Head of Customer Experience
- Client Experience
https://www.poweredbyimaware.com/Before Powered by imaware, at-home medical tests were -- industry wide -- a DTC offering. As the Head of Operations, I coordinated with laboratories, manufacturers, internal engineering, and my CX team to help build an end-to-end experience for companies to offer custom tests under their brand, or, as an employer direct to employee. The powered by offering set a standard for B2B healthcare offerings and accelerates the normalization and breadth of at-home testing for all Americans.
How a Large Energy Operator Successfully Responded To Potential COVID-19 Job Site Exposure
- Crisis Response
- Operations Leadership
- General Management
https://www.workrise.com/articles/responding-to-job-site-coronavirusA COVID-19 outbreak on a job site threatens public health and the continuity of critical infrastructure projects. Learn how one outbreak had major impacts on one energy operator.
- Google Analytics
Experience
SafetyWing
Head of Business Operations
Oct 2022 - Sep 2023
Your home country on the internet
- Develop company wide goal infrastructure to ensure company achieves NPS of 70+ and ARR of $50M
- Support business leaders in completing 75%+ of their goals through org-design, P&L review, employee trainings, and ops analysis
Imaware™
Head of Operations
Dec 2021 - Sep 2022
Easy at-home lab tests that put you in control of your health.
- Defined program vision, mission, and objectives of new company org; and iteratively designed operational and organizational model
- Design organizational structure according to company and organizational OKRs
Workrise
Program Manager
Mar 2020 - Mar 2021
Workrise is the leading job placement and career building resource for skilled laborers.
- Expanded outsourcing ops into a multinational org, optimizing both vendor pricing and service models according to operational needs
- Diversified vendor portfolio to achieve a 150% reduction in aggregate operational spend
Accenture
Consulting Analyst
Jun 2018 - Sep 2019
Let there be change
- Strategized three-year initiatives for client to cut costs across global operations whilst improving CX through the use of advanced technologies and best-in-class business practices
- Analyzed client’s integration capabilities through managing the strategy, design, and implementation of operational roadmap
United States Marine Corps
Squad Leader
Jul 2013 - Nov 2015
The USMC is responsible for providing power projection, using the mobility of the united states navy, by congressional mandate, to deliver rapidly, combined-arms task forces on land, at sea, and in the air.
- Led infantry teams across thirteen countries over two deployments.
Similar Members
Hogan Lee - Advisor
- Team Building
- EOS
- Go-To-Market Strategies & Implementation
- Leadership
Fractional COO - TikTok founding team executive - 2x startup operations exec (both acquired)
Jessica Weeman - Agile Project Management
- Leadership
- Executive Coach
- Business Processes
- Monthly Financial Reporting
Fractional COO, Coach & Project Manager
Vicky Wang - Team Building
- Strategy
- Project Management
- Process Improvement
- Data Analysis
Ops Leader l Ex Sofar Sounds
Send me Talent
Chat with the founders of Go Fractional to learn what problems you could be solving tomorrow.
