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Nate E.

Fractional Ops Leadership | Prioritize & Execute

I'm a strategic operator who has consulted for and built teams at every stage of startup, from pre-revenue to Series D. In that time I've grown adept at building teams that solve new problems for evolving companies. Functionally, myself and the teams I've built have completed M&A integrations, outsourcing operations, process development, pricing strategy, CRM and API integrations, CSAT and NPS improvement projects, P&L analysis, project management, and org and ops forecasting.

Hire me to increase operational clarity and capabilities in your organization today.

I'm exploring fractional work on an ongoing basis.

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Nate E.

Work

Powered by imaware

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Powered by imaware

Before Powered by imaware, at-home medical tests were -- industry wide -- a DTC offering. As the Head of Operations, I coordinated with laboratories, manufacturers, internal engineering, and my CX team to help build an end-to-end experience for companies to offer custom tests under their brand, or, as an employer direct to employee. The powered by offering set a standard for B2B healthcare offerings and accelerates the normalization and breadth of at-home testing for all Americans.

Experience

Oct 2022 — Sep 2023
SafetyWing

SafetyWing

Head of Business Operations

Your home country on the internet

  • Develop company wide goal infrastructure to ensure company achieves NPS of 70+ and ARR of $50M
  • Support business leaders in completing 75%+ of their goals through org-design, P&L review, employee trainings, and ops analysis
Dec 2021 — Sep 2022
Imaware™

Imaware™

Head of Operations

Easy at-home lab tests that put you in control of your health.

  • Defined program vision, mission, and objectives of new company org; and iteratively designed operational and organizational model
  • Design organizational structure according to company and organizational OKRs
Mar 2020 — Mar 2021
Workrise

Workrise

Program Manager

Workrise is the leading job placement and career building resource for skilled laborers.

  • Expanded outsourcing ops into a multinational org, optimizing both vendor pricing and service models according to operational needs
  • Diversified vendor portfolio to achieve a 150% reduction in aggregate operational spend
Jun 2018 — Sep 2019
Accenture

Accenture

Consulting Analyst

Let there be change

  • Strategized three-year initiatives for client to cut costs across global operations whilst improving CX through the use of advanced technologies and best-in-class business practices
  • Analyzed client’s integration capabilities through managing the strategy, design, and implementation of operational roadmap
Jul 2013 — Nov 2015
United States Marine Corps

United States Marine Corps

Squad Leader

The USMC is responsible for providing power projection, using the mobility of the united states navy, by congressional mandate, to deliver rapidly, combined-arms task forces on land, at sea, and in the air.

  • Led infantry teams across thirteen countries over two deployments.