PGA TOUR
Senior Manager, Audience Activation
The PGA TOUR is a premier global sports organizer that engages over 100 million fans worldwide through high-scale digital platforms, live broadcast distributions, and immersive tournament experiences. Leveraging vast ecosystems of fan data and advanced martech, the organization drives hyper-targeted advertising operations and personalized content execution to maximize global viewer loyalty and brand partnerships.
- Architected the PGA TOUR’s 360-Degree Fan “Golden Record” of 12M+ individual fans, unifying fragmented data into a standardized taxonomy to power personalized, privacy-safe audience activation.
- Developed the enterprise Composable CDP, aligning technology to unify identity resolution, segmentation, and governance, enabling real-time Reverse ETL across D2C, social, and programmatic.
- Designed a Data Clean Room strategy on Snowflake & LiveRamp (Habu), establishing a privacy-compliant Partner Data Hub that allowed for data collaboration high-value enterprise co-marketing partnerships (Disney, NFL, and FedEx).
- Drove a +163% increase in audience data monetization revenue by creating scalable 1st-party data products, automating distribution pipelines, and expanding the availability of high-value attributes for commercial activation.
- Optimized ID resolution and addressability match rates by 38% through A/B testing of enrichment vendors, LiveRamp ATS/identity resolution configuration, and Reverse ETL pipeline integrations.
- Reduced audience vendor OpEx by 34% by directing RFP evaluation and technology stack redesign across data activation, identity resolution, and ad quality, all while improving platform scalability.
- Pioneered Generative AI workflows for enterprise data procurement, leveraging generative AI to define business requirements, automate RFP evaluation, and score 250+ pages of technical responses across 7 enrichment providers.
- Engineered data activation strategies across $20M+ in annual paid media (The Trade Desk), optimizing incremental reach of CTV tune-in messaging and Ticketmaster fan conversion loops.
- Architected enterprise data activation strategy across $20M+ in annual paid media), connecting 1st party CDP segments to ad platforms to optimize identity match rates, drive conversions, and maximize tune-in reach.
- Expanded programmatic data monetization yield by 43% across CTV, video, and display inventory by deploying supply path optimization (SPO) and predictive yield forecasting models.