Andrew Kent

Experience

• 

  Pillsbury Winthrop Shaw Pittman LLP

  Director of Litigation Support

  Jul 2024 - Dec 2025

  Pillsbury Winthrop Shaw Pittman LLP is an international law firm focused on technology & life sciences, energy, financial services, and real estate & construction. Known for innovation and cross-disciplinary collaboration, the firm provides high‑end litigation, transactional, IP and regulatory services to corporate and institutional clients worldwide.

  • Directed firmwide eDiscovery and litigation support operations, leading an 8‑person team and managing platforms including OpenText Axcelerate, Opus 2, Syllo and AI‑enabled review tools.
  • Redesigned the litigation‑support operating model (EOS‑aligned), introduced clear roles, meeting cadences and centralized workflow control using Agility Blue to improve throughput and accountability.
  • Owned departmental finance: redesigned pricing, invoicing and cost‑recovery models; managed the annual budget and improved billing accuracy and recoveries.
  • Authored SOPs and co‑authored the firm’s disaster recovery framework to align litigation support with firmwide risk, IT and compliance priorities.
  • Drove attorney adoption of in‑house services and vendor optimization — reduced external vendor reliance and costs; selected to present on AI‑driven eDiscovery at OpenText World.
• 

  4Discovery

  Chief Operating Officer

  Nov 2022 - Oct 2023

  4Discovery is a B2B litigation services company providing forensic examinations, expert testimony, and litigation support to law firms, corporations and government entities. The firm focuses on turning ESI into defensible evidence and courtroom‑ready expert analysis.

  • Served as Chief Operating Officer and EOS Integrator; led operational maturity and commercial growth that culminated in the company’s successful acquisition by Crowe.
  • Owned full P&L, drove revenue optimization and operational efficiency — reduced sales headcount by 50% while improving sales effectiveness and margins.
  • Launched the company’s first end‑to‑end eDiscovery practice (expanded beyond digital forensics), authored standardized workflows and enabled sales through training and CRM optimization.
  • Implemented EOS across the organization, embedding LMA (Leadership, Management, Accountability) and running company‑level planning to align execution with strategy.
  • Authored multiple CLE programs, elevated market presence through conferences, and ensured forensic services were courtroom‑ready with expert testimony capabilities.
• 

  Page One Legal

  Chief Operating Officer

  Feb 2020 - Nov 2022

  Page One is a Nashville‑based eDiscovery, digital forensics and litigation support provider focused on efficient, defensible RelativityOne workflows and AI‑enabled case strategy. The firm emphasizes operational clarity, practical legal technology and partnership with law firms and corporate legal teams.

  • As COO, managed full P&L and operations; more than doubled revenue (>100%) and materially improved profitability across departments.
  • Modernized technology and service platform: implemented RelativityOne, designed a legal‑operations app (Relativity Innovation Award finalist) and expanded SaaS offerings.
  • Rebuilt revenue engine: restructured sales, introduced disciplined coaching, a new price book and scaled client engagement resulting in a 10x increase in client meetings.
  • Improved finance controls and billing processes — reduced monthly billing errors from approximately $40K to under $1K through process and system changes.
  • Scaled recruiting, instituted metrics and culture programs that contributed to multiple Great Place to Work certifications; launched Virtual One Conference and broader thought leadership.
• 

  Legility

  Client Services Manager/ Senior eDiscovery Project Manager

  Mar 2013 - Jan 2020

  Legility is a global new‑law company that provides technology‑enabled legal services, consulting, managed solutions and flexible legal talent to law firms and corporate legal departments. The firm combines people, processes and technology to improve operational efficiency and support complex matters.

  • Led Client Services and served as Senior eDiscovery Project Manager through a period of rapid growth; standardized operations and scaled client delivery.
  • Managed 500+ complex eDiscovery and digital forensics engagements, including several of the firm’s largest, highest‑risk matters from processing through trial support.
  • Owned project financials, SOW/budget review and utilization governance; implemented month‑end invoicing improvements and enterprise ticketing to accelerate turnaround and reduce billing discrepancies.
  • Overhauled training and knowledge‑sharing programs, launched a legal‑hold repository offering, and led senior client engagements and vendor management for domestic and international matters.

• Various Law Firms

  Contract Attorney

  Mar 2006 - Mar 2013

  Provided contract attorney services to multiple law firms and corporate legal teams, supporting litigation review, privilege analysis and production readiness on a project basis.

  • Served as contract attorney and team lead across several firms: oversaw reviewers’ work product, established review plans and guidelines, and delivered client‑ready productions.
  • Prepared and maintained privilege logs, constructed witness kits for senior partners, and created targeted search strategies to isolate high‑risk areas.
  • Conducted evaluations of litigation‑review software, authored recommendations to improve review department productivity and implemented best‑practice workflows.
  • Performed detailed eDiscovery review according to established protocols and ensured defensibility of collection and review steps.