Claire D.

Experience

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  Abeille.ai

  Senior Coach

  Sep 2025 - Present

  Abeille.ai is a platform leveraging AI to empower sales professionals with cutting-edge tools, coaching, and benchmarking, driving B2B sales excellence.

  • Spearheaded corporate transformation coaching initiatives, significantly improving sales team performance and executive leadership skills.
  • Empowered sales professionals with AI-driven analytics, enhancing their strategic decision-making and boosting sales results.
  • Built and led high-performing teams, fostering a culture of continuous improvement and innovation within the sales community.
  • Successfully implemented AI tools that streamlined sales processes, leading to increased efficiency and revenue growth.
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  The King's Trust

  Business Mentor (Volunteer)

  Feb 2025 - Present

  The King's Trust is a UK-based charity supporting young people aged 11-30 to develop skills, confidence, and business acumen.

  • Guided young entrepreneurs in strategic decision-making, enabling them to overcome challenges and achieve business milestones.
  • Provided mentorship that enhanced startups' understanding of commercial strategies, leading to sustained growth and success.
  • Utilized leadership experience to inspire and motivate young business owners, contributing to their entrepreneurial journey.
  • Partnered with The King’s Trust’s programs, improving the support system for emerging businesses in the community.

• Dutton & Associates Ltd

  Founder and Director

  Nov 2024 - Present

  Dutton & Associates Ltd offers strategic sales and leadership consultancy for SMEs, focusing on human-based leadership and impact-driven results.

  • Crafted tailored leadership programs that enhanced emotional intelligence and collaborative cultures within client organizations.
  • Executed strategic business partnership initiatives for SMEs, optimizing their sales processes and leadership frameworks.
  • Provided fractional sales executive services, delivering interim leadership and driving key sales projects to completion.
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  HP

  Head of Sales UK & I - Enterprise

  Nov 2022 - Nov 2024

  HP is a global technology leader providing personal computers, printers, and related services, aiming to improve everyday life with innovative solutions.

  • Led the UK & I enterprise sales team, achieving significant market penetration and revenue growth through strategic sales initiatives.
  • Implemented advanced sales techniques that resulted in a 20% increase in enterprise customer retention year over year.
  • Developed and nurtured high-value client relationships, strengthening HP's position in the competitive enterprise market.
  • Drove digital transformation initiatives, enhancing customer experience and operational efficiency across sales channels.
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  HP

  Head of Sales UK & I - Enterprise

  Nov 2022 - Nov 2024

  • Spearheaded the enterprise sales strategy for the UK & I, leading to record-breaking sales performance.
  • Innovated sales approaches that significantly improved customer engagement and loyalty within the enterprise sector.
  • Managed a diverse team, fostering a collaborative culture that drove success across multiple sales initiatives.
  • Demonstrated excellence in market analysis and competitive strategy, strengthening HP's market presence.
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  Poly

  Head of Corporate Sales UK&I

  Mar 2019 - Nov 2022

  Poly, now part of HP, provides premium audio and video communication solutions for seamless hybrid work experiences.

  • Oversaw the Corporate Sales division for UK & I, executing strategies that drove a 25% increase in sales revenue.
  • Built a high-performing sales team known for consultative selling and relationship building, exceeding corporate targets consistently.
  • Directed change management initiatives that improved client engagement and satisfaction, resulting in long-term partnerships.
  • Championed adaptive leadership within the sales team, fostering a dynamic environment conducive to innovation and growth.
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  Plantronics

  Corporate Sales Manager UK&I

  Oct 2016 - Mar 2019

  Plantronics is a leader in business and consumer audio communications, providing innovative solutions for clear and efficient communication.

  • Managed corporate sales across the UK & I, achieving growth through strategic partnerships and comprehensive market analysis.
  • Enhanced customer experience by integrating cutting-edge audio solutions, aligning with client needs and industry trends.
  • Led initiatives to penetrate new market segments, expanding Plantronics' reach and increasing brand visibility.
  • Leveraged data-driven insights to optimize sales strategies, improving overall team performance and client satisfaction.
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  Plantronics

  Strategic Account Manager

  Jul 2014 - Oct 2016

  • Developed strategic account plans that increased market share and deepened client relationships.
  • Implemented customer-centric solutions that enhanced user experience across multiple communication platforms.
  • Excelled in a competitive market by delivering tailored services that met the unique needs of key accounts.
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  Plantronics

  Corporate Account Manager

  Jun 2008 - Jul 2014

  • Cultivated and expanded corporate accounts, contributing to a 15% rise in sales revenue within the region.
  • Designed and executed account management strategies that improved client retention and satisfaction.
  • Collaborated with cross-functional teams to deliver comprehensive audio solutions that supported customer communication needs.

• Elite Telecom

  Key Account Manager

  Jan 2003 - Jun 2008

  Elite Telecom is a telecommunications service provider, offering voice and data connectivity solutions to businesses.

  • Oversaw key account management strategies that strengthened customer relationships and drove business growth.
  • Achieved a 30% increase in revenue by identifying and capitalizing on new market opportunities.
  • Developed tailored solutions to meet the unique needs of key clients, enhancing customer satisfaction.
  • Collaborated with technical teams to ensure seamless service delivery and support for client telecommunications needs.