Janan D.

Verifiable is a leading API-first platform for healthcare provider and payer organizations, enhancing network management and credentialing with revolutionary verification solutions.

• Played a pivotal role in scaling Verifiable's operations, significantly improving provider network management efficiencies.
• Spearheaded the development and implementation of innovative provider verification solutions, yielding a 78% faster turnaround time and millions in revenue capture.
• Partnered with Product & Engineering on automation and AI strategies to improve credentialing efficiency and error rate
• Demonstrated outstanding leadership in guiding Verifiable through periods of substantial growth, establishing it as a key player in the healthcare tech sector.

Health-tech startup building a Durable Medical Equipment (DME) marketplace & direct-to-home delivery service.

• Built all end-to-end operations processes at company launch for our home delivery DME service that enabled providers and patients to order insurance-covered DME products and receive them at home in < 3 days.
• Developed Tomorrow's standard of patient care, including building, scaling, and training the Care Advocate team, DME SMEs who provided a high-touch customer service experience with 96% Customer Satisfaction.
• Led the Care Advocate team through our first major client launch. Scaled the team by 4x, implemented 24/7 support through a BPO, and managed growth in call volume from <20 to 2000 interactions/week.
• Ideated and launched v1 of the Clinical Rules Engine, an intake tool that leverages billing requirements and rules in a codified format to automate DME intake, curbing cost and time per order.

Seed stage startup improving medication adherence.

• Managed complex relationships with health plan executives, sustaining their partnership and financial commitments, even as internal business operations changed frequently and significantly.