Jim B.

Datavant connects the largest health data ecosystem to help improve care, reduce costs and speed clinical research.

• Owned product strategy and roadmap for the Release of Information (ROI) platform, translating regulatory and customer requirements into prioritized features.
• Led cross-functional delivery with engineering, design, privacy/compliance, and ops to ship secure, auditable ROI workflows.
• Specified and validated privacy-preserving controls (audit trails, access gating, data minimization) to ensure HIPAA-compliant releases.
• Defined user personas and end-to-end UX for request intake, approvals, fulfillment and tracking to reduce manual handoffs.
• Coordinated integrations with tokenization and data linkage services to streamline downstream research and analytics use cases.
• Owned metrics for adoption and operational efficiency; partnered with customer success to iterate on high-value customer requests.

• The university needed to expand their reach and create a new course around Patient Engagement
• Created new course around Patient Engagement and its intersection with Informatics
• Teach Data Management in Healthcare, foundational course in the program
• Provide career advice and mentorship for students

• Directed a cross-functional team of Product Managers and Business Analyst that created a patient portal and digital patient registration product
• Created processes to define product roadmap as well as prioritization framework
• Fostered customer relationships, drawing insights for product refinement.

• Expanding current offerings and providing rigor to core product processes were key imperatives
• Pioneered a product vision, converting real-world data insights into actionable healthcare solutions.
• Orchestrated collaboration among multi-disciplinary teams to craft cohesive healthcare products.
• Enhanced user engagement metrics, resulting in heightened client satisfaction and retention.
• Mentored and led a diverse team of product professionals.

• Introduce Product Management to the organization and a culture of rapid testing
• Instituted a product management group targeting healthcare marketing and research.
• Achieved a 10% boost in user engagement by optimizing marketing strategies and streamlining content delivery.
• Innovated and improved internal processes through automation and dataset utilization.

Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting.

• Established a new product management practice inside the firm to centralize product thinking and improve delivery in healthcare analytics engagements.
• Recruited and mentored product managers and owners, introduced product management processes (discovery, roadmapping, OKRs) and improved cross-disciplinary collaboration.
• Led rapid discovery and build of COVID analytics products during the pandemic, synthesizing clinician, hospital ops and public health requirements.
• Prioritized analytics features and data pipelines to provide timely operational insights for hospitals and health systems reacting to COVID surges.
• Partnered with client leadership to align analytics outputs to decision-making needs (capacity planning, case trends, resource allocation).
• Standardized handoffs between consulting teams and engineering to increase repeatability of analytics product deliveries.

• As a full-stack product manager, I led software engineering teams, formulating and implementing strategies to ensure optimal outcomes. My oversight encompassed the daily operations of the teams and the development of three primary product lines:
• Patient appointment scheduling and management,
• Communications from healthcare providers, and
• Life Science engagement tools to enhance user efficiency.
• Key Achievements:
• Successfully mentored three junior Product Managers, imparting industry best practices and strengthening their managerial skills for peak performance.
• Generated significant revenue, both in the six and seven-digit range, by innovating in patient appointment and healthcare campaign products.

America's leading health solutions company, CVS Health® provides advanced health care from pharmacy services and health plans to health and wellness.

• Conducted in-depth research and stakeholder interviews with leading ACOs and PCMH health plans to identify operational pain points and use cases.
• Developed personas, wireframes and requirements to guide product development for population-health use cases.
• Led design and delivery of the Patient & Provider Insight application to surface medication-adherence trends and practice-level metrics.
• Defined KPIs and visualizations focused on physician practice performance and patient adherence to support care-management workflows.
• Presented the application to prospective clients and secured positive feedback and interest based on its ability to improve clinical practice efficiency.
• Collaborated with clinical SMEs and implementation teams to tailor the product to ACO/PCMH workflows and support adoption.

Multiple is a company.

• Directed product strategy and roadmaps across several healthcare organizations and consulting engagements.
• Built and led product teams (including hiring, process design and stakeholder alignment) in both vendor and provider settings.
• Owned discovery, requirements, and user research across clinical, payer, and provider stakeholders to prioritize high-impact features.
• Delivered analytics and population-health focused products by coordinating engineering, clinical SMEs, and vendors.
• Managed cross-organizational stakeholder engagements (clients, clinical leads, IT, and analytics) to drive adoption and change management.
• Worked across roles from business analysis to director-level product leadership—adapting methods to enterprise, startup and consulting contexts.