Amelia P.

Dendrien builds research-backed tools and services that surface individual values, purpose, and aspirations to help organizations align strategy, talent, and culture. The company combines social science, product design, and software to make culture measurable and actionable for leaders.

• Led product strategy, design, and research for an early-stage platform in the personal development / culture-alignment space.
• Defined and ran qualitative and quantitative research programs to surface stakeholder values, tensions, and narrative cohesion that inform product roadmap.
• Designed experience architecture and interaction models for the Resonance Index, Reflection Depth, and Tension Quotient concepts to translate research into measurable signals.
• Owned cross-functional product delivery—prioritizing features, managing roadmaps, and coordinating engineering, design, and research trios through iterative MVP cycles.
• Built customer-facing artifacts (workshops, dashboards, playbooks) to help clients interpret data and convert insights into organizational interventions.
• Mentored designers and product managers; established research ops and design systems to scale early-stage product development.

Concept To Cloud is a product consultancy that helps early-stage startups and organisations move from idea to operational prototype and MVP. They specialise in cloud architecture, data pipelines, real-time analytics, and pragmatic engineering to accelerate time-to-market.

• Led product initiatives and end-to-end delivery for complex systems, data visualizations, and SaaS platforms across multiple industries.
• Designed and ran discovery, user research, and workflow-mapping to translate domain complexity into clear product requirements and priority backlogs.
• Integrated Claude Code and other AI-assisted development tools into rapid iteration workflows to accelerate prototyping and developer velocity.
• Owned MVP definition, technical scope, and launch plans—favoring pragmatic stacks (S3/CloudFront, RDS, ECS/Lambda) to ship production-ready prototypes within short sprints.
• Collaborated with engineering and design to create reusable components and patterns for analytics-heavy UX and real-time dashboards.
• Provided product leadership for client engagements, coached product trios, and helped clients adopt product/engineering practices to sustain growth post-MVP.

Oakvale — minimal public profile provided. (No company description or detailed public data available in the provided record.)

• Supported operations and technical coordination at a small hydroelectric facility, learning plant systems and safety-critical procedures.
• Worked with engineering and maintenance teams to document workflows, identify operational friction, and propose UX-informed process improvements.
• Assisted in monitoring and basic troubleshooting of electromechanical systems and control instrumentation under the guidance of senior technicians.
• Contributed practical ideas for applying digital tools and UX thinking to improve operator workflows, handovers, and maintenance records.

• Strategized and designed 0-to-1 platform solving systemic information environment research
• challenges by synthesizing diverse needs across organization types, disciplines, resources, and
• methodologies; designed unified scoping, data access, analysis, and publication workflows to
• reduce research timelines from years to weeks.
• Developed product vision and roadmap alongside Director of Engineering, prioritizing feature
• releases based on team capacity; translated strategy into epics and stories while establishing
• Jira structure and training cross-functional teams on agile processes.
• Navigated GDPR, PII, and budget constraints through IRB-approved tiered access
• architecture; implemented bronze/silver/gold data pipeline layers via feature-flagged UI to
• protect sensitive data while maximizing accessibility and value across user segments.
• Designed service architecture and user flows connecting user onboarding, feedback systems,
• and documentation; established Jira workflows routing issues across departments while
• keeping users informed of ethical, legal, and technical considerations.
• Designed 20+ dashboard interfaces with data science and engineering teams, translating ML,
• algorithmic, and statistical outputs from Databricks into flexible, searchable research tools.
• Built custom CRM system tracking stakeholder adoption, conversion, interview data, and B2B
• needs across partnerships; created internal segmentation dashboards to inform prioritization.
• Conducted alpha testing and launched beta program with phased recruitment and feedback
• loops; synthesized insights to prioritize product improvements, achieving 30% adoption rate.

• Design for a multi-stakeholder initiative to create a platform to support policy-relevant research
• Collaborate closely with and across teams to conceptualize, design, develop, test, implement, and support technical solutions
• Design UI interfaces, dashboards, and web assets for users, helping developers scope user needs for non-visual elements like APIs and authentication layers while adhering to accessibility standards
• Lead and conduct UX research, including user interviews, surveys, and focus groups with a focus on extracting actionable insights
• Design systems with data privacy and conditional access requirements and tiered access structures
• Implement dynamic, accessible data visualizations that enhance user interaction and understanding

• Accelerated product launch by 6 weeks through strategic prioritization and end-to-end
• management of analog-to-digital transformation, including interface design of automated
• restocking feature which reduced communication wait time, enabling higher sales volume.
• Led product requirements documentation by collaborating iteratively with engineering,
• design, and business teams to define constraints, goals, and technical specifications
• Drove product strategy discussions using wireframes, interactive prototypes, and dashboard
• widgets structured around user information hierarchy to align stakeholders on product vision
• Improved forecasted product usability by 60% through strategic focus on rapid task flows and
• scalability in a software-agnostic B2B e-commerce solution from discovery to development
• handoff.

• Designing mobile applications, website redesigns, landing pages, and establishing brand identities.
• Advocating the utility of data-driven UX research to stakeholders as a means of risk mitigation.
• Curating color schemes, iconography, and typography to create immersive brand identities.
• Optimizing information architecture structures to clearly convey viable task flows to users.
• Managing multiple projects and prioritizing tasks to meet deadlines.

• Completed 400+ hours of intensive product management and UX methodologies with
• mentorship from senior product leaders at Google and Meta.
• Trained in product discovery methodologies including user research, competitive analysis,
• customer segmentation, validation testing, and data-driven iteration.
• Product: SAVR (Cooking App). Moved from discovery to validated prototype in 5-Day Google
• Ventures Design Sprint for B2C product, aligning cross-functional insights and translating user
• pain points around multi-tasking, time-management, and skill-ups into an app solution.
• Product: Hearth (HOA Platform). Developed 0-to-1 product solution for a market
• segmentation of 40M households and 370K+ homeowner administrations.
• Conducted market research, competitive analysis, and user interviews across HOA boards,
• property managers, and homeowners to identify customer needs, interactions, and pain points
• for feature ideation to validate product-market fit.
• Designed dual-portal architecture with age-appropriate authentication for security needs.
• Projected 10% operational cost reduction and 75% volunteer time savings, enabling community
• reinvestment of resources.

Williams‑Sonoma, Inc. is a multi‑brand specialty retailer of high‑quality home products, including Williams Sonoma, Pottery Barn, West Elm, and others. The company focuses on product design, retail experiences, and outstanding customer service across channels.

• Delivered high-touch customer service across channels, acting as a concierge for product selection, gifting, and order support.
• Resolved customer escalations and complex fulfillment issues while maintaining brand standards for hospitality and service.
• Used CRM and order-management tools to track interactions, follow up on open cases, and ensure timely resolution.
• Advised customers on product features and styling, contributing to elevated conversion and repeat-purchase experiences.

Geek Squad provides technical support, repair, installation, and consultation services for consumer and small-business technology. The organization offers in-store, in-home, and remote assistance across a broad range of devices and services.

• Provided frontline technical support and diagnostics for consumer hardware and software issues, both in-store and remotely.
• Executed on-site installations and configurations, ensuring devices were provisioned, secured, and user-ready.
• Managed incident tickets end-to-end—documenting troubleshooting steps, escalating when necessary, and closing with clear customer guidance.
• Educated customers on device care, basic troubleshooting, and best-practice security habits to reduce repeat incidents.

Power Through Grace — minimal public profile provided. (No company description or detailed public data available in the provided record.)

• Provided executive-level administrative support to the CEO, managing complex calendars, meetings, and travel logistics.
• Acted as a gatekeeper and primary point of contact for internal and external stakeholders, screening requests and coordinating priorities.
• Prepared executive communications, briefing materials, and meeting agendas to ensure efficient decision-making.
• Coordinated special projects and events, tracking deliverables and liaising with vendors and partners as required.

• Generated statistical analysis and statistical visualization of aerosol distributions in global regions
• Imaged of lidar datasets to aid in NASA TC4 and SEAC4RS campaign research
• Created automated program to generate images and analysis based on user-defined criteria
• Streamlined analysis routine by creating and incorporating matrix array data products
• Created and delivered bi-weekly presentations for team strategy input and reports to NASA
• Proposed, designed, built and maintained Linux server
• Enhanced processing and data storage by providing remote access to server
• Attended International Satellite Cloud Climatology Product conference
• Attended NASA Goddard Institute of Space Studies seminars

Apple Inc. is a global technology company that designs, manufactures, and markets consumer electronics, software, and services—best known for the iPhone, Mac, iPad, Apple Watch, and related ecosystems.

• Delivered consultative retail experiences focused on home/entertainment product categories, helping customers select and set up devices for family and living-room use cases.
• Ran in-store demos and guided hands-on setup, ensuring customers understood key features and integrations across Apple hardware and services.
• Provided technical assistance for product configuration, software updates, and troubleshooting, escalating to specialist teams when necessary.
• Maintained merchandising standards and assisted with inventory management to keep the customer experience consistent and polished.

• Acted as a Specialist delivering customer-focused sales and support across Apple product lines, emphasizing product knowledge and experience design.
• Coached customers on workflows, assisted with device setup and data migration, and guided them through ecosystem features to drive satisfaction and adoption.
• Collaborated with store teams on product launches, in-store events, and experiential merchandising to create consistent brand experiences.
• Contributed to achieving store KPIs through consultative selling and follow-up support that encouraged long-term customer loyalty.

• Image processing of data from Spitzer Space Telescope to view lenticular galaxies
• Spectral analysis of ionization signatures around galaxy NGC 5128
• Programming using open source GNU Cubism, IDL, and DS9 programs