Jonathan Shore

San Francisco, CA, USA

  1. Sales
  2. C Suite
  3. partnership agreements

Strategic Partnerships & GTM Strategy Leader | Driving Ecosystem-Driven Growth

With over 15 years in enterprise technology, I've mastered the art of building partner ecosystems that fuel growth. My journey spans leadership roles at Salesforce, ServiceNow, and Lumen, where I've driven strategy and operations for multi-billion dollar ecosystems. I specialize in strategic partnerships, go-to-market strategies, and revenue transformation, consistently delivering scalable growth. Passionate about fostering high-trust teams, I'm eager to connect with leaders shaping the future of partnerships and GTM innovation.

  1. Financial Modeling
  2. Executive Reporting
  3. Data Analytics
  4. Founder
  5. Leadership
Hire Jonathan
Jonathan Shore

Work

Experience

  • Shore Strategy Consulting

    Shore Strategy Consulting

    Founder | Partner Ecosystem GTM Advisor

    Feb 2026 - Present

    • Partner Ecosystems Advisory in areas of:
    • Salesforce, ServiceNow, and Lumen Partner Programs
    • Partner Ecosystem Strategy
    • Launching New Routes to Market
    • Partner Organization and Compensation Design
    • Territory Planning and Segmentation
    • Sales Strategy Diagnosis
    • Organizational Transformations
    • Operational Excellence
    • Articial Intelligence
  • Lumen Technologies

    Lumen Technologies

    Senior Director | Partner Ecosystem GTM Strategy

    Apr 2024 - Feb 2026

    • Leading partner strategy initiatives supporting Lumen’s transformation toward ecosystem-driven growth, evaluating new partnership models and routes-to-market across ISV, SI, VAR, and MSP channels.
    • Partner with executive leadership to identify and scale new partner motions designed to accelerate enterprise growth and modernize Lumen’s partner ecosystem.
    • Role highlights
    • Led strategic evaluation of new partner routes-to-market (ISV, SI, VAR, MSP) supporting a CEO-mandated growth initiative
    • Secured CRO approval to reallocate investment from legacy business lines toward new ecosystem-driven growth initiatives
    • Launched Lumen’s ISV partner motion, establishing a new route-to-market for enterprise solutions
    • Partner with cross-functional leaders across sales, product, and alliances to operationalize ecosystem strategy

  • ServiceNow

    Chief of Staff | Strategy & Planning (Global Partnerships)

    Oct 2023 - May 2024

    • Led strategy and operations for ServiceNow’s Global Partnerships organization, serving as Chief of Staff to the Vice President of Global Partnerships and supporting a partner organization responsible for a portfolio of global strategic alliances.
    • Partnered with senior leadership to drive strategic planning, operating cadence, and organizational execution across the partnerships organization.
    • Role highlights
    • Chief of Staff to the VP of Global Partnerships, supporting a 30-person Partner Account Management organization
    • Managed operating rhythm, strategic planning, and performance management across 20 global strategic partnerships
    • Helped drive 110% attainment of a $1B+ influenced revenue target
    • Partnered with alliances leadership to scale execution across the global partnerships organization
  • Salesforce

    Salesforce

    Senior Manager | Business Excellence (Head of Strategy & Operations)

    Apr 2021 - Apr 2023

    • Led strategy and operations for Salesforce’s Digital Strategy & Design organization, supporting a 300+ person global consulting team delivering enterprise digital transformation services.
    • Built and led a global strategy and operations function responsible for strategic planning, operating cadence, and performance management across the business.
    • Role highlights
    • Built and led a five-person global strategy and operations team
    • Supported a $100M services business influencing $800M in annual revenue
    • Led annual strategic planning and quarterly business reviews aligning senior leadership on growth priorities
    • Partnered with leaders across sales, alliances, and delivery to drive growth across the Digital Strategy & Design business
  • Salesforce

    Salesforce

    Manager | Partner Strategy & Operations (AMER PAM Lead)

    Feb 2017 - Apr 2021

    • Led strategy and operations for Salesforce’s Americas Partner Account Management organization, supporting global strategic alliances including Accenture, Deloitte, and PwC.
    • Partnered with alliances leadership to drive planning, operating cadence, and performance management across Salesforce’s largest regional partner ecosystem.
    • Role highlights
    • Supported a partner ecosystem generating $3B+ in annual services revenue
    • Developed partner performance frameworks for global SI partners
    • Led annual strategic planning and quarterly operating reviews
    • Partnered across sales, product, and alliances to scale ecosystem revenue
  • Salesforce

    Salesforce

    Senior Analyst, Alliances & Channels, Sales Strategy & Operations

    Jan 2012 - Feb 2017