Joshua S.

Integra Testing Services is a leading provider of HVAC (TAB) certified testing, adjusting, and balancing services, offering complementary testing services such as air exchange and pressure testing for joint commissioning accreditation.

Self Employed is a freelancer offering services in IT consulting, CIO, and CTO roles, focusing on restructuring IT teams and optimizing infrastructure to enhance service delivery.

• Restructured and optimized IT departments for organizations with user ranges from 500 to 150,000, effectively scaling teams from 15 to over 400 members.
• Successfully led IT transformations for high-profile companies like Raytheon, Northrop Grumman, and Boeing.
• Focused on empowering teams and fostering individual growth in dynamic IT environments.

Cucamonga Valley Water District (CVWD) provides high-quality, safe, and reliable water and wastewater services, focusing on stewardship of natural and financial resources.

• Managed and supported help desk for 150 users across corporate and field offices, enhancing customer service and IT support efficiency.
• Executed server, laptop, and desktop refresh, consolidating CVWD’s server/network infrastructure and virtualized over 80% of the environment.
• Implemented SharePoint 2016 and facilitated training for departmental power users, improving collaboration and efficiency.
• Upgraded phone system from Nortel to Avaya and Exchange from 2010 to 2016, incorporating new Kemp proxies for load balancing, saving $200,000 annually with new CMMS system.

CareFusion, a BD company, provides innovative medical devices and technologies aimed at improving health care cost and safety.

• Supported local and remote IT issues, ensuring seamless operational functionality and user satisfaction.
• Maintained and updated network servers and infrastructure, ensuring ongoing IT service and reliability.
• Resolved a range of IT issues from end-user support to project management, strengthening overall technical support capabilities.

Lifestream is a company.

Up and Running Computer Solutions offers IT support services, specializing in server and network hardware troubleshooting and maintenance.

• Supported enterprise environments with Windows Server 2000/2003, ensuring system reliability and performance.
• Resolved complex help desk issues, enhancing productivity and user satisfaction.
• Delivered excellent customer service through maintenance, troubleshooting, and training, contributing to service excellence and client retention.
• Managed IT projects including medical software implementation, offering tailored solutions for healthcare offices.

The Empire Companies is a diversified real estate and construction service company based in California and Arizona.

• Provided comprehensive hardware and software support to corporate and remote locations, enhancing operational efficiency across 30+ sites.
• Managed a team of 7 IT professionals, including network administrators and help desk staff, optimizing IT service delivery.
• Migrated systems to MPLS network, saving over $100,000 annually, and upgraded to efficient copiers, saving $70,000 annually.
• Led SAN server and Mimosa NearPoint server implementation for Exchange, improving disaster recovery and network performance.