Kate A.

Mexico City, CDMX, Mexico

  1. Operations
  2. Chief of Staff
  3. Employment
  4. Strategic Vision
  5. Organizational Design
  6. Slack

Fractional COO & Chief of Staff | Organizational Design & AI Strategy Expert | Driving Human-AI Collaboration

Fractional COO | Fractional Chief of Staff | Head of Strategy | Advisor | Executive Coach

I partner with CEOs and executive teams as a Fractional COO, Chief of Staff, and Strategy Advisor to drive operations, organizational design, and change management. I help leadership teams solve complex challenges at the intersection of operations, strategy, and organizational transformation. With over a decade of experience across organizational design, strategic planning, operations leadership, and corpora…

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Kate A.

Work

  • Redesigning a Global Revenue Organization

    Redesigning a Global Revenue Organization

    Client Context

    Upwork, a global work marketplace and enterprise services company, brought in a new GM to lead their Enterprise division. The organization’s revenue function was struggling with fragmented compensation structures, inconsistent decision ownership, and employee confusion around roles and responsibilities. This misalignment was impacting both client experience and internal performance.


    C…

  • Redesigning a Software Testing Company for the AI Era

    Redesigning a Software Testing Company for the AI Era

    Client Context

    A growth-stage, Mexico-based software testing and QA provider was facing significant market pressure. Competitors were aggressively marketing AI tools to run software testing at scale, reducing costs and speeding delivery. The client relied primarily on human testers, leaving them vulnerable to being undercut on price and speed. Leadership recognized the risk: without adaptation, the…

Experience

  • Drift Club Consulting

    Drift Club Consulting

    Principal Strategist

    Dec 2024 - Present

    Drift Club Consulting is a forward-thinking consultancy that intersects AI and organizational design to evolve business models.

    • Pioneered capability-centered organizational designs, integrating AI to enhance human-AI collaboration and leadership systems.
    • Conducted extensive research into AI's impact on team dynamics and organizational models to advise on strategic transformation.
    • Developed strategic roadmaps for companies, enabling seamless org evolution in the AI-transformed landscape while maintaining the human element.
    • Implemented practical AI governance models aligning with companies' cultural and risk tolerance, fostering trust and output between human and AI systems.
  • Upwork

    Upwork

    Fractional Chief of Staff & Senior Manager, Enterprise Programs

    Dec 2020 - Nov 2024

    Upwork is the leading online talent solution transforming professional staffing.

    • Led strategic GTM organizational design efforts improving operational efficiency and cross-functional alignment.
    • Established scalable frameworks for planning, forecasting, and reporting across GTM functions.
    • Enhanced executive decision-making speed and clarity through strategic counsel and enablement initiatives.
    • Drove a customer- and outcome-centric mindset across Upwork, leveraging integrated performance dashboards for business-critical initiatives.
  • Upwork

    Upwork

    Executive Program Manager

    Feb 2020 - Dec 2020

    • Acted as a trusted advisor through a significant organizational transformation, focusing on GTM teams' strategic initiatives and executive communications.
    • Synthesized data and feedback loops to inform leadership decisions and culture-driving initiatives, enhancing internal communication strategies.
  • Upwork

    Upwork

    Executive Business Partner

    Aug 2018 - Feb 2020

    • Provided high-impact support to senior leadership, acting as a facilitator for cross-functional alignment and strategic counsel.
    • Enhanced employee morale and ensured leadership decisions were informed by and closely connected to customer experience.
  • Pontoon Solutions

    Pontoon Solutions

    Executive Business Partner

    May 2016 - Jul 2018

    Pontoon Solutions is a global leader in workforce solutions, offering services in recruitment process outsourcing and managed service provider solutions.

    • Delivered high-level executive support during organizational shifts, focusing on operational excellence across client service functions.
    • Served as a central pulse-check on team dynamics and morale, ensuring alignment with broader company objectives during times of change.
  • CareerBuilder

    CareerBuilder

    Area Sales Coordinator

    Jan 2012 - Jun 2016

    CareerBuilder is the most trusted source for job opportunities & advice, offering insights and career resources to help professionals find their dream jobs.

    • Established a strategic partnership with NCAT to utilize CareerBuilder data in workforce planning and development strategies.
    • Served as a Founding Executive Board member for CHICAT, leveraging events to enhance brand perception and deepen client relationships.
    • Managed large-scale sales events and incentive programs, driving engagement and performance across sales teams.
  • BAILOUT Pictures

    BAILOUT Pictures

    Production Assistant

    Sep 2011 - Feb 2016

    BAILOUT Pictures is a dynamic media production company, specializing in creating engaging web videos, commercials, and digital content.

    • Supported creative teams by managing logistics, coordinating talent, and streamlining production flow for a range of projects.
    • Demonstrated operational expertise and a collaborative approach to contribute significantly to both on- and off-camera productions.