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Glasgow, UK

Kayleigh B.

Helping early-stage SaaS founders to grow through better onboarding, activation, and retention

My most formative years were at YouCanBookMe, a bootstrapped product-led SaaS, where I owned the full customer experience for 1.5M users. I doubled activation rates, improved sign-up completion by 20% and reduced seasonal churn through iterative, data-informed changes. More recently at Uizard and Miro I've worked with small product trios and large partner ecosystems alike, shipping fast and keeping user voice at the centre of every decision.

I have a background in UX and do my best work with small, focused teams who are ready to build their product function.

Hire Kayleigh
Kayleigh B.
Product ManagerProject ManagementSaaSEnterpriseSoftware as a Service (SaaS)Product StrategySenior Product Growth ManagerSenior Partner Manager
Fractional Product Manager rates

Experience

Jun 2024 — Present
Miro

Miro

Product Manager, Content and AI Partner Integrations

  • Led GTM readiness for the Adobe Express integration, validating a new marketing use case
  • Drove execution across Glean AI, Microsoft Copilot, and embedding external Google and Microsoft content on canvas
Jan 2024 — Jun 2024
Uizard by Miro Labs

Uizard by Miro Labs

Product Manager, Integrations & Workflow

  • Led a small product trio to scope and ship a Figma integration, resulting in 500k+ design elements copied in the first month, 52k users today
  • Built the integrations strategy and roadmap from the ground up, synthesising user feedback, feature requests, and input from cofounders and product leadership
Jan 2019 — Dec 2023
YouCanBookMe by Capacity

YouCanBookMe by Capacity

Product Manager, Customer Experience and Growth

  • Owned onboarding, activation, and monetisation for a bootstrapped, product led scheduling SaaS, serving over 1.5m users and over 22k paying customers
  • Doubled users reaching a key activation milestone through funnel analysis, user research, and small, iterative changes
  • Increased sign up completion by 20% through iterative onboarding improvements
  • Shipped an auto purchase SMS mechanism based on user feedback, resulting in extra revenue generation per user
  • Designed and shipped subscription pause functionality to reduce seasonal churn
  • Delivered a Chrome Extension with over 1k users and a 4.4 star rating

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