Aurora, IL, USA

Keith P.

Operations & Logistics Leader | Former General Manager | Streamlining Supply Chain & Facility Efficiency through Data-Driven Leadership

With over 20 years of experience in the logistics and warehouse management industry, I specialize in leading high-performing teams, optimizing facility throughput, and driving operational excellence. Having successfully served as a General Manager for large-scale facilities, I know how to coordinate complex shipping, receiving, inventory, and labor strategies on the ground.

My unique competitive advantage is a deep literacy in modern technology. Over my career, I have designed, built, and optimized complex Warehouse Management Systems (WMS) and Inventory Management Systems (IMS). This rare combination allows me to seamlessly bridge the gap between physical floor operations and the digital systems that power them.

Hire Keith

Automotive Publishing Creative Agency Warehousing

SAP Citrix Microsoft Office

Microsoft Excel

Experience

Feb 2024 — Present

Group 1001

Senior Full Stack Web Developer

Developed secure web platforms for Medicare and Medicaid providers, scaling to thousands of users
monthly.
Built features including video analytics, lead generation tools, and automated monthly reporting
pipelines.
Integrated Genesys Cloud CRM using secure APIs and JWT-based user sessions.
Architected token-based auth (OAuth2, JWT) and implemented CSRF/XSS protection across apps.
Collaborated with marketing and product teams to align feature delivery with business goals.

Oct 2020 — Feb 2022

Lights On Creative

Lead WordPress Engineer

Led front- and back-end WordPress engineering on 40+ custom-built sites for small businesses and
startups.
Built modular Gutenberg block libraries and reusable parent/child theme systems to reduce dev time
by 30%.
Created a Google My Business integration plugin using Composer, Guzzle, and REST API endpoints.
Improved SEO and Core Web Vitals across all sites through lazy loading, minified resources, and semantic markup.
Secured infrastructure with 2FA, IP-based blocking, and plugin vulnerability scanning.

Mar 2019 — Oct 2020

Dealer Inspire

Web Application Developer – WordPress Platform Team

Built landing pages and internal tools for nationwide auto dealers using a proprietary platform.
Improved digital accessibility through AudioEye implementation and WCAG-compliant markup.
Created a content cleanup plugin to speed up WordPress-to-WordPress migrations by 15%.
Boosted conversion rates by integrating lead form logic and chatbot tools tailored to client needs.
Optimized legacy content for mobile responsiveness and SEO keyword density.

Apr 2014 — Mar 2019

Self-Employed

Freelance Full Stack Web Developer

Built eCommerce, membership, and content-driven websites using WordPress and Drupal based on
custom design mockups.
Integrated 3rd-party tools (GA, Hotjar, Tag Manager, OptinMonster, Mailchimp) to track conversions and visitor behavior.
Configured payment gateways including Stripe, PayPal, Amazon Pay, and Authorize.net.
Handled full deployment cycle including DNS config, reverse proxy setup, Docker containers, and basic uptime monitoring.
Provided SEO optimization and page speed improvements using caching, compression, and asset
pipeline tuning.

Mar 2010 — Feb 2024

Ryder Supply Chain Solutions

Operations Supervisor

Supervised over 40 employees in a 1,034,200 sq. ft. food-grade distribution warehouse with more than 10,000 case-picks and 80 trucks per shift.
Trained and developed employees on shift safety programs, supporting year-over-year safety improvement and a .75 OSHA rate in 2015.
Expert in warehouse systems including DLX, RedPrairie/Blue Yonder, Labor Management Systems, and SAP (Symphony).
Exceeded monthly production goals by 20% and shift goals by 5% through labor planning and daily performance management.
Prepared daily production forecasts and labor reports to support staffing, productivity, and operational planning.
Active member of safety, 5S, food safety, and Lean teams.
Responsible for production coaching, attendance counseling, and safety counseling of employees.

Mar 2010 — Feb 2024

Ryder Supply Chain Solutions

Senior Manager, Logistics

Led a team of 2 supervisors, 4 team leads, 6 CSRs, and 42 hourly warehouse employees in a 407k sq. ft. multiclient warehouse averaging 70 truckloads per day
Implemented a safety program that reduced yearly safety incidents by 9% and resulted in zero OSHA recordables in 2022.
Introduced an incentive-based pay program and quality feedback process that improved productivity by 12% and reduced customer quality complaints by 7%.
Reduced absenteeism and tardiness by enforcing attendance standards, tracking trends weekly, and coaching individuals.
Reduced overtime labor costs by 32% through workload analysis, labor forecasting, and proactive scheduling.

Mar 2010 — Feb 2024

Ryder Supply Chain Solutions

Group Manager, Logistics

Coordinated with 3rd-party contractors to optimize floor plans for bulk storage, rack space, and dock door layout to improve storage density and reduce travel time.
Led 2 managers, 6 supervisors, 10 team leads, 5 CSRs, and 88 hourly associates in a 548k sq. ft. 3PL warehouse averaging 92 truckloads per day.
Established labor management standards, LMS tracking, and quality feedback programs that increased facility productivity by 14% across multiple job functions.
Implemented a new picking process for Walmart loads that reduced loading times by 50% and cut detention charges by 78%.
Reduced employee turnover from 16% to 7% in 6 months by building a culture centered on engagement, recognition, safety, and accountability.
Coordinated with senior management to open an overflow building for 10k additional pallet positions, increasing revenue by $90,000 per month.
Increased monthly revenue to $1.2 million in the 6th month of operation by improving KPI reporting, labor cost control, storage utilization, and productivity
Partnered with the team to prepare the facility and SOPs for an AIB audit and earned a double A rating.

Keith P.

Operations & Logistics Leader | Former General Manager | Streamlining Supply Chain & Facility Efficiency through Data-Driven Leadership