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Kevin M.

Transforming Gaming Operations: Leading with Excellence

With a robust 20-year history steering the transformation of consumer businesses in the fast-paced gaming industry, Kevin Miller stands out as a seasoned operations executive. Merging analytical prowess with an innate ability for change and general management, he's forged a noteworthy path in enhancing service excellence, execution quality, and profitability. His expertise spans across mobile, casual to MMO games, underpinned by a strategic mindset towards partnerships, monetization, and digital distribution. A true collaborator and leader, Kevin’s approach is centered on coaching, advising, and pioneering innovative solutions that drive success.
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Kevin M.

Experience

Jul 2021 — May 2023

Pixel United

SVP, Integration Operations

Pixel United is a company that handles diverse operations, including the integration of international acquisitions.

  • Delivered successful operational integration for acquisitions in Japan, Finland, and Canada, expanding global capabilities.
  • Built an integration framework to ensure predictability and success in future operations.
  • Established a governance framework for game investments, improving board visibility and studio accountability.
  • Led complex cross-company initiatives, including responses to international crises and regulatory changes.
Jan 2009 — Jul 2021
Big Fish Games

Big Fish Games

SVP, Global Operations (VP from 2009 to 2016)

Big Fish Games is a global player in the gaming industry, offering a wide range of games across various platforms.

Jan 2005 — Dec 2008
Mercator London

Mercator London

Director Of Operations

Mercator London is a design studio that focuses on innovative products, integrating technical and manufacturing operations.

  • Managed the 'order to cash cycle' and supervised a 25-member team across multiple departments, enhancing operational performance.
  • Improved manufacturing communication and shipping accuracy through robust protocol implementation.
  • Successfully relocated UK operations to a state-of-the-art facility, optimizing design and prototyping processes.
Jan 2002 — Dec 2005

Globus Group

National Operations Manager

Globus Group specializes in warehousing, distribution, and customer support solutions.

Jan 1999 — Dec 2002

Chandler Macleod Group

Senior Consultant

Chandler Macleod Group is a market leader in providing fully-integrated human resource services in Australia.

  • Managed a team of consultants with full P&L responsibility, specializing in workflow analysis, job design, and KPI development.
  • Led large-scale recruitment projects and executive searches, enhancing organizational talent acquisition strategies.