Manaal M.

Toronto, ON, Canada

Elevating Brands with Data-Driven Insights & Customer Success Strategies

Bridging the gap between consumer insights and customer success, Manaal Farooqi stands out with an Executive MBA and over a decade of expertise across diverse industries including beauty, food, and SaaS. A master at translating complex data into strategic action, Manaal drives product innovation, market expansion, and customer retention with a unique blend of skills. Leading with a human-centric approach, she ensures that data not only informs but connects, fostering products and experiences that truly resonate with customers and propel sustainable business growth.

Manaal M.

Experience

  • BIC

    BIC

    Senior Manager of Consumer Insights & Success - Skin Creative (Inkbox, Tattly and BodyMark)

    Jan 2022 - Present

    BIC is a global leader in manufacturing stationery products, lighters, and shavers, committed to quality and sustainability.

  • Dribbble

    Dribbble

    Marketing Manager - Conversions and Lifecycle

    Mar 2021 - Dec 2021

    Dribbble is a leading platform for designers to share, grow, and find job opportunities in the creative industry.

  • HelloFresh

    HelloFresh

    Head of Customer Care - HelloFresh Canada & Chefs Plate

    Aug 2018 - Aug 2020

    HelloFresh is a meal-kit company delivering fresh ingredients and recipes to customers' doors globally.

  • HelloFresh

    HelloFresh

    Customer Care Team Lead - Canada

    Mar 2018 - Aug 2018

  • HelloFresh

    HelloFresh

    Customer Care Specialist

    Sep 2017 - Feb 2018

  • Canadaland

    Canadaland

    Coordinator of Sales, Events & Marketing

    Aug 2016 - May 2017

    Canadaland is a listener-supported news site and podcast network known for independent reporting and critical analysis.

  • South Asian Women's Centre

    Project Coordinator & Reseacher

    Sep 2015 - Aug 2016

    South Asian Women's Centre is a community-centric organization focused on empowering South Asian women through various initiatives.

  • Just BGRAPHIC

    Just BGRAPHIC

    Festival & Program Manager

    Jan 2015 - Sep 2015

    Just BGRAPHIC is an organization dedicated to revolutionizing arts education through culturally responsive and progressive pedagogies.

  • The Washington Report on Middle East Affairs

    The Washington Report on Middle East Affairs

    Journalism Intern

    Jun 2013 - Aug 2013

    The Washington Report on Middle East Affairs publishes analysis and news regarding U.S. policies and Middle Eastern affairs.

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