Amazon
Principal Product Manager, Delivery Experience
Own the worldwide systems that determine which items are Prime, and the CX that helps customers understand which items are part of Prime when they shop on Amazon. Serve as a technical assessor for principal (staff) product promos at Amazon. Amazon interview “bar raiser” in training. Launched worldwide automation system serving billions of impressions that tell customers which items are part of their Prime shopping benefit Designed platform engineering strategy for 8+ worldwide Prime programs to launch consistent shopping experiences across millions of purchasable items Identified 100+ technical requirements to build a new Prime item monitoring and enforcement system Onboarded new staff-level PMs and managers to my organization and to broader project teams
- Product Roadmap
- Automation
- Business Analytics
- User Interface Design
- User Research
