Michael S.

Lob is an automated direct mail platform transforming direct mail into intelligent, scalable, and personalized mail.

Arrive Logistics is a leading multimodal transportation and technology company specializing in delivering unparalleled service and custom strategic solutions, operating with over 1,700 employees and a vast network of 4,000 customers and 40,000 carriers.

• Led a team of 250+ professionals across various technical and IT disciplines in a dynamic SaaS-oriented logistics environment.
• Delivered innovative AI/ML-powered solutions enhancing dynamic pricing, contract optimization, and marketplace efficiency.
• Drove GenAI integration initiatives, significantly enhancing developmental efficiency and improving customer and partner interfaces.
• Transformed the company culture from IT-centric to product-led, aligning product vision with business outcomes and managing a $50M annual technology budget.

• Established the product management and user experience design functions from the ground up.
• Shifted the organization toward a product-led, customer-centric development model.

Product School is the global leader in Product training with a community of over two million product professionals.

• Taught classes of 5 - 15 students in an 8-week (5 hours/week) course in product management.

Khoros helps deliver the best customer experiences through its digital engagement platform, encompassing digital care, social marketing, and brand communities.

• Coached and mentored a team of seven product managers, overseeing a SaaS product suite generating multimillion-dollar annual revenue.
• Directed strategic product vision, strategy, and roadmaps for key areas including marketing, mobile, security/governance, and enterprise platform initiatives.
• Successfully led the architecture, build-out, and management of a new Product Operations function, significantly improving product adoption and organizational alignment.

• Led the end-to-end management of the flagship product line, ensuring product strategy aligned with customer adoption and stakeholder expectations.
• Developed and executed an enterprise platform strategy, distinctly positioning Spredfast solutions and enhancing connectivity for global Fortune 50 brands.
• Oversaw the successful launch of a next-generation Analytics platform, significantly improving insight generation, measurement accuracy, and identification of enhancement areas.
• Hired, coached, and led a highly effective Product Management team, fostering robust OEM partnerships and negotiating pivotal contracts.

Zilliant revolutionizes the pricing realm with its Precision Pricing Platform, automating and optimizing pricing operations with real-time intelligence to drive growth.

• • Managed and coached a team of six sales engineers, enhancing the pre-sales technical approach for Zilliant.
• • Led product demos and assessed potential opportunities, contributing to an innovative pre-sales strategy.
• • Actively represented Zilliant at industry events and sales conferences, elevating brand presence and technical market positioning.
• • Drafted specialized technical content for sales and marketing, strengthening Zilliant's value proposition in the market.

ecomensch was a dedicated community focused on improving the earth through a unique social game encouraging real-world actions with friendly competition.

• Lead the development of a SaaS based game designed to reward users for real-world environmental actions, utilizing competition and achievement mechanics.
• Employed advanced technologies such as Ruby on Rails, MySQL, PostgreSQL, Heroku, Amazon Web Services, and integration with social networking APIs for game development and scaling.

• Implemented AI/ML-driven product strategy for pricing optimization and guided selling solutions, transforming Zilliant's approach to data utilization in pricing.
• Collaborated with data science teams to deliver predictive analytics, significantly enhancing the decision-making process for large enterprise customers.
• Served as Product Owner for Agile Scrum teams, ensuring efficient product development cycles through comprehensive oversight of user stories, product backlogs, and documentation.
• Pioneered the design and development of new products for mobile clients, partner integrations, and analytics, thereby expanding Zilliant’s market offerings and capabilities.

Intel creates world-changing technology to improve the life of every person on the planet.

• Strategized and led the integration of $2M in computing environments, enhancing operational efficiency.
• Co-managed over 3,500 Linux systems across three different environments, ensuring high system reliability and performance.
• Promoted ongoing customer success by providing high-quality daily support and achieving effective resolutions.

• Led a technical developer team of five, spearheading numerous software development projects.
• Mentored multiple developers both within and beyond the immediate team, enhancing multidisciplinary teamwork and cooperative learning.
• Developed a cutting-edge design and simulation environment for next-generation wireless chip architectures, contributing significantly to Intel's technical advancements.
• Engineered the software architecture for a complex object-oriented manufacturing automation application, streamlining production processes and improving operational efficiency.