Nicole Fougere, MBA

Toronto, ON, Canada

Talent Operations Innovator: Transforming Hiring Processes for Efficiency & Growth

Nicole F. leverages a rich 25+ year tenure in recruitment and a decade in operations, mastering the art of transforming complex, inefficient hiring processes into streamlined, scalable systems. At TaiLR Made, she's the go-to expert for companies seeking to refine their recruitment approach, utilizing automation to cut through administrative clutter, tailoring processes for scalability, and selecting tools that seamlessly integrate into existing workflows. Her mission: to turn the chaotic and man…

Nicole Fougere, MBA

Work

Experience

  • TaiLR Made

    TaiLR Made

    Founder

    Feb 2025 - Present

    • Developed SeekSuite platform: a modular talent enablement platform that strengthens hiring decisions and reduces hiring risk.
    • Architected end-to-end ATS implementation (Loxo) for professional services firm: requirements scoping, workflow customization, data migration, staff enablement.
    • Designed Make.com automation frameworks eliminating hundreds of annual hours in manual workflows, enabling scalable operations without headcount expansion.
  • CGI

    CGI

    Programs Lead

    Sep 2022 - Feb 2025

    CGI is a multi-national IT consultancy firm. In my time there, I directed national TA strategy, operations, and governance across 10 business units (team of 3), supporting 2,000-3,000 annual hires.

    • Diagnosed systemic fragmentation across 10 siloed business units creating compliance exposure and resource constraints. Architected Canada's first unified talent operating "playbook" reducing time-to-fill 13% and enabling cross-regional hiring
    • Designed national TA performance framework establishing objective evaluation criteria across all regions, protecting organization from wrongful termination exposure while improving team clarity on advancement expectations.
    • Led enterprise background check provider transition across 3,500 annual checks, accelerating revenue capture $2.1M annually through 24-hour clearance reduction for billable consultants ($600/day rate). Authored compliance needs, processes, and training
    • Maintained deficiency-free audit status 12+ consecutive months through systematic process controls. Directed compliance alignment for provincial legislative changes
    • Architected quality control infrastructure reducing national reporting error rate 66% (60% to 20%), eliminating masked operational problems and enabling accurate executive decision-making on workforce planning and budget allocation.
  • CGI

    CGI

    Talent Acquisition Lead

    Jun 2021 - Aug 2022

    CGI is a multi-national IT consulting firm. My initial role there was Leading the recruitment operations for the Atlantic Canada region. I led a team of 4 directing global recruitment programs, strategy, systems implementation, and compliance initiatives across multi-billion-dollar financial institution.

    • Grew regional workforce 30% (500 to 650) within 15 months despite 20% annual attrition.
    • Designed and implemented Atlantic Canada's first TA executive dashboard, becoming key strategic tool reviewed weekly by regional head.
    • Introduced structured hiring practices reducing early employee turnover 25% through improved role scoping and candidate assessment.
  • Scotiabank

    Scotiabank

    Senior Manager, Global Recruitment Strategies

    Oct 2016 - Jun 2021

    Scotiabank is one of Canada's top 5 banks, serving customers globally. In this role I led team of 4 directing global recruitment programs, strategy, systems implementation, and compliance initiatives across multi-billion-dollar financial institution.

    • Architected the federal compliance infrastructure from scratch in response to government diversity audit. Directed year-long project aligning org structure with federal NOC codes, building representation analytics, and developed multi-year plans.
    • Eliminated catastrophic regulatory penalty risk while increasing women in executive roles 33% (30% to 40%+) within 12 months.
    • Established enterprise accommodation program, inclusive hiring protocols, and community partnership strategy (ISET organizations, ERGs) addressing critical representation gaps,
    • Orchestrated post-acquisition talent integration for Tangerine Bank and MD Financial: process mapping, technology migration to SuccessFactors, team structure decisions, displaced employee placement, ensuring seamless operational continuity.
    • Served on core SuccessFactors ATS implementation team, leading offer module design, change management strategy, and training delivery for TA and HR Service Center teams across global operations.
    • Led cross-functional initiative (Legal, Total Rewards, HRBPs) eliminating enterprise-wide offer letter compliance exposure. Consolidated non-compliant templates into standardized, legally defensible modular frameworks, reducing templates by 75%
    • Architected preferred vendor program in partnership with Global Procurement, establishing RFP framework, scoring methodology, and standardized fee structure. Delivering $5M+ sustained annual savings while maintaining hiring quality.
    • Directed TA response to bank-wide internal audit identifying 12 major deficiencies in onboarding, record management, and compliance. Developed and executed remediation plans achieving fully compliant audit outcome within 12 months
  • Job Hunt Solutions

    Sole Proprietor

    Mar 2016 - Nov 2016

  • CIBC

    CIBC

    Sr. Consultant, Talent Acquisition Operational Excellence

    Apr 2015 - Feb 2016

    One of Canada's top 5 banks delivering financial services to individuals and businesses. I was the Sr. Conaultant of Talent Acquisition Operational Excellence.

    • Architected technology-driven process improvements and analytics infrastructure, reducing operational errors 20% and improving audit readiness.
    • Designed and delivered MS Excel capability-building program to 150+ recruiters, improving reporting accuracy and data-driven decision-making.
    • Built reporting used for planning, audit response, TA performance evaluation, and executive visibility.
  • Schulich School of Business - York University

    Schulich School of Business - York University

    MBA Graduate Student

    Sep 2013 - Apr 2015

  • IBM • Deloitte • Sobeys • Johnson Inc.

    IBM • Deloitte • Sobeys • Johnson Inc.

    Recruitment Partner

    Jun 2004 - Sep 2013

    Held progressive roles in recruitment delivery and operations.

    • Led LEAN process redesigns, saving over $250K, implemented a preferred vendor program that saved over $360k, delivered 1,000 annual co-op hires, supported ATS implementations and recruiter training across Canada.
  • Various Recruitment Agencies

    Recruitment, Account Management, Program Management

    Jun 1997 - Jun 2004

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