- HRChroPeople
Explore top interview questions for Chief Human Resources Officers (CHROs), how to prepare for a CHRO interview, and tips for how to hire a fractional CHRO.
Toronto, ON, Canada
Nicole F. leverages a rich 25+ year tenure in recruitment and a decade in operations, mastering the art of transforming complex, inefficient hiring processes into streamlined, scalable systems. At TaiLR Made, she's the go-to expert for companies seeking to refine their recruitment approach, utilizing automation to cut through administrative clutter, tailoring processes for scalability, and selecting tools that seamlessly integrate into existing workflows. Her mission: to turn the chaotic and man…
Played a central role in multiple ATS implementations (SuccessFactors, Loxo). Scoped requirements, designed workflows, led training, and ensured adoption across recruitment teams.
Built and rolled out a comprehensive Talent Acquisition Competency Model (CGI and Scotiabank). Standardized recruiter evaluation, introduced scorecards, and integrated into development plans. Enhanced career progression transparency across global teams.
Designed and implemented executive-level dashboards and quality control reports that reduced reporting errors from 60% to 20%. Provided real-time insights to Canadian leadership, strengthening data-driven decision-making.
Developed the first end-to-end TA Playbook (100+ pages) covering the recruitment lifecycle from need identification through onboarding. Standardized processes across business units, closed compliance gaps, and enabled workforce mobilization.
Founder
Feb 2025 - Present
Programs Lead
Sep 2022 - Feb 2025
CGI is a multi-national IT consultancy firm. In my time there, I directed national TA strategy, operations, and governance across 10 business units (team of 3), supporting 2,000-3,000 annual hires.
Talent Acquisition Lead
Jun 2021 - Aug 2022
CGI is a multi-national IT consulting firm. My initial role there was Leading the recruitment operations for the Atlantic Canada region. I led a team of 4 directing global recruitment programs, strategy, systems implementation, and compliance initiatives across multi-billion-dollar financial institution.
Senior Manager, Global Recruitment Strategies
Oct 2016 - Jun 2021
Scotiabank is one of Canada's top 5 banks, serving customers globally. In this role I led team of 4 directing global recruitment programs, strategy, systems implementation, and compliance initiatives across multi-billion-dollar financial institution.
Sole Proprietor
Mar 2016 - Nov 2016
Sr. Consultant, Talent Acquisition Operational Excellence
Apr 2015 - Feb 2016
One of Canada's top 5 banks delivering financial services to individuals and businesses. I was the Sr. Conaultant of Talent Acquisition Operational Excellence.
MBA Graduate Student
Sep 2013 - Apr 2015
Recruitment Partner
Jun 2004 - Sep 2013
Held progressive roles in recruitment delivery and operations.
Recruitment, Account Management, Program Management
Jun 1997 - Jun 2004