Pachia Paul

Experience

• 

  Tacoma-Pierce County Chamber of Commerece

  Fractional Senior Growth Officer

  Nov 2025 - Present

  The Tacoma Pierce County Chamber of Commerce is the leading voice for business in the South Sound, representing more than 1,500 companies across a diverse range of industries. The Chamber works to strengthen the regional economy through advocacy, business connections, leadership development, and programs that support workforce growth and community prosperity.

  • My focus has been on strengthening the Chamber’s membership growth strategy and aligning sales, engagement, and operations to support long-term sustainability. I am working with leadership and board members to establish a Membership Task Force aimed at im
• 

  Array

  Vice President of National Accounts

  Jul 2024 - Present

  Array is a technology company specializing in workforce solutions, helping businesses to improve efficiency and productivity through innovative products and services.

  • Collaborated with top-tier clients generating $50M in annual revenue, achieving a 23% quarterly revenue increase.
  • Managed contract renewals and onboarding processes for new and existing accounts, ensuring client satisfaction.
  • Sourced and influenced prospects to adopt company strategies, traveling extensively to support sales objectives.
  • Oversaw a portfolio including high-profile brands such as Tommy Bahama, Helly Hansen, and lululemon.
• 

  Array

  Vice President of Customer Success

  Jun 2022 - Jul 2024

  • Developed strategies to enhance customer outcomes across ten U.S. brands, significantly impacting customer success.
  • Implemented comprehensive workflows to improve customer and employee engagement, driving positive outcomes.
  • Partnered with data engineers to enhance KPI tracking, revenue metrics, and customer behavior analysis.
  • Achieved a 17% rise in customer feedback participation through strategic NPS and QBR survey designs.
• 

  Logic Staffing

  Vice President, co-owner

  Apr 2009 - Jun 2022

  Logic Staffing specializes in connecting individuals with rewarding job opportunities, while also offering businesses tailored staffing solutions to meet their unique needs.

  • Co-founded and scaled Logic Staffing to five offices, generating an average annual revenue of $25M with 120+ clients.
  • Led business development efforts, managing a pipeline from lead generation through successful client onboarding.
  • Implemented training plans and KPIs to gain a strong market share in Puget Sound, enhancing operational efficiency.
  • Successfully sold Logic Staffing as part of an acquisition by Array Corporation, demonstrating impactful leadership.