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Tacoma, WA, USA

Pachia P.

Transforming Businesses & Cultivating Success: A Story of Growth and Leadership

Forward-thinking and customer-driven executive, Pachia Paul, excels in strategic growth and account management across diverse markets. With deep expertise in customer experience, strategic planning, and operational efficiency, Pachia has a proven record of aligning company objectives with client needs for seamless service delivery. A leader in fostering executive relationships and team development, she is adept at recognizing industry trends and capitalizing on opportunities, driving significant revenue growth and operational success in competitive environments. Her journey from co-founding a successful business to leading at the executive level demonstrates a commitment to excellence and innovation.

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Pachia P.

Work

Sannastratagies.com

sannastrategies.com
Sannastratagies.com

Sanna helps organizations manage growth with clarity, structure, and measurable strategy. Sustainable growth doesn’t happen by accident — it requires aligned leadership, disciplined execution, and a customer experience built to scale. Our approach is rooted in real-world executive experience leading teams through expansion, operational complexity, and revenue acceleration. We align business strategy, sales development, customer success programs, and operational workflows to improve performance and drive predictable revenue growth. Practical. Structured. Results-focused. We turn momentum into scalable systems that strengthen retention, increase revenue, and support long-term business success.

Experience

Nov 2025 — Present
Tacoma-Pierce County Chamber of Commerece

Tacoma-Pierce County Chamber of Commerece

Fractional Senior Growth Officer

The Tacoma Pierce County Chamber of Commerce is the leading voice for business in the South Sound, representing more than 1,500 companies across a diverse range of industries. The Chamber works to strengthen the regional economy through advocacy, business connections, leadership development, and programs that support workforce growth and community prosperity.

  • My focus has been on strengthening the Chamber’s membership growth strategy and aligning sales, engagement, and operations to support long-term sustainability. I am working with leadership and board members to establish a Membership Task Force aimed at im
Jul 2024 — Present
Array

Array

Vice President of National Accounts

Array is a technology company specializing in workforce solutions, helping businesses to improve efficiency and productivity through innovative products and services.

  • Collaborated with top-tier clients generating $50M in annual revenue, achieving a 23% quarterly revenue increase.
  • Managed contract renewals and onboarding processes for new and existing accounts, ensuring client satisfaction.
  • Sourced and influenced prospects to adopt company strategies, traveling extensively to support sales objectives.
  • Oversaw a portfolio including high-profile brands such as Tommy Bahama, Helly Hansen, and lululemon.
Jun 2022 — Jul 2024
Array

Array

Vice President of Customer Success

  • Developed strategies to enhance customer outcomes across ten U.S. brands, significantly impacting customer success.
  • Implemented comprehensive workflows to improve customer and employee engagement, driving positive outcomes.
  • Partnered with data engineers to enhance KPI tracking, revenue metrics, and customer behavior analysis.
  • Achieved a 17% rise in customer feedback participation through strategic NPS and QBR survey designs.
Apr 2009 — Jun 2022
Logic Staffing

Logic Staffing

Vice President, co-owner

Logic Staffing specializes in connecting individuals with rewarding job opportunities, while also offering businesses tailored staffing solutions to meet their unique needs.

  • Co-founded and scaled Logic Staffing to five offices, generating an average annual revenue of $25M with 120+ clients.
  • Led business development efforts, managing a pipeline from lead generation through successful client onboarding.
  • Implemented training plans and KPIs to gain a strong market share in Puget Sound, enhancing operational efficiency.
  • Successfully sold Logic Staffing as part of an acquisition by Array Corporation, demonstrating impactful leadership.