Robert Somerville Jr

Plantation, FL, USA

Strategist at Scale: Transforming Operations in Logistics and Supply Chain Management

With over 7 years of expertise, Robert Somerville Jr. has mastered transforming logistics and supply chain complexities into streamlined successes. From rapid expansions to cost-cutting innovations, his approach is both strategic and hands-on, always with a keen focus on the customer and operational excellence. Robert's track record includes leading Flex Moving & Storage’s significant growth, reducing Milk Bar's operational costs, and forging strong vendor partnerships that balance cost-efficien…
Robert Somerville Jr

Experience

  • Flex Moving and Storage

    Flex Moving and Storage

    Director Business Operations

    Mar 2025 - Present

  • Flex Moving and Storage

    Flex Moving and Storage

    Director of Business Operations

    Mar 2025 - Present

    Flex Storage provides innovative, climate-controlled portable storage solutions and moving services.

  • Flex Moving and Storage

    Flex Moving and Storage

    Manager of Business Operations

    Apr 2024 - Mar 2025

  • Flex Moving and Storage

    Flex Moving and Storage

    Manager Business Operations

    Apr 2024 - Mar 2025

  • Milk Bar

    Milk Bar

    CSR Logistics Manager (CP)

    Mar 2023 - Jan 2024

    • Led daily logistics operations, optimizing inventory and shipment strategies to achieve operational goals and resolve issues efficiently.
    • Enhanced OTIF fulfillment at 3PL locations through leadership and collaboration, improving order accuracy and customer satisfaction.
    • Implemented KPI reporting for performance metrics and exception handling, enabling data-driven decisions and operational transparency.
  • Milk Bar

    Milk Bar

    Sr. Ecommerce Logistics Manager

    Mar 2023 - Jan 2024

    • Led daily logistics operations, optimizing inventory and shipment strategies to achieve operational goals and resolve issues efficiently.
    • Enhanced OTIF fulfillment at 3PL locations through leadership and collaboration, improving order accuracy and customer satisfaction.
    • Implemented KPI reporting for performance metrics and exception handling, enabling data-driven decisions and operational transparency.
  • Milk Bar

    Milk Bar

    3PL Manager

    Dec 2022 - Mar 2023

    • Orchestrated strategic planning and execution across fulfillment and eCommerce shipping, improving partnerships with 3PL providers and internal coordination for flawless delivery processes.
    • Fostered key relationships with warehouse and account teams, enhancing communication and driving operational excellence.
    • Ensured timely carrier operations and 100% dispatch rate, alongside conducting audits for SLA compliance, promoting accountability.
  • REEF

    REEF

    Fleet Vendor Management & Maintenance Program Manager

    Nov 2021 - Nov 2022

    • Oversaw the comprehensive management of a diverse fleet, including leasing, purchasing, and renting of vehicles for operations across the USA and Canada, enhancing operational efficiency and coverage.
    • Cultivated strategic relationships with fleet vendors, serving as a pivotal liaison to streamline communication between vendors, the accounting team, and field operatives.
    • Implemented an efficient invoicing process, ensuring accuracy and consistency across all vendor interactions, and managed timely scheduling for preventive maintenance, significantly reducing vehicle downtime.
  • REEF

    REEF

    Fleet Vendor Management & Maintenance

    Nov 2021 - Nov 2022

    • Oversaw the comprehensive management of a diverse fleet, including leasing, purchasing, and renting of vehicles for operations across the USA and Canada, enhancing operational efficiency and coverage.
    • Cultivated strategic relationships with fleet vendors, serving as a pivotal liaison to streamline communication between vendors, the accounting team, and field operatives.
    • Implemented an efficient invoicing process, ensuring accuracy and consistency across all vendor interactions, and managed timely scheduling for preventive maintenance, significantly reducing vehicle downtime.
  • REEF

    REEF

    Sr. Associate, Fleet Management

    Sep 2021 - Nov 2021

    • Directed daily fleet operations, including the management of new rental/lease requests and maintenance coordination, by working closely with the Fleet Manager to ensure seamless operational continuity.
    • Strengthened vendor partnerships through effective communication, ensuring prompt response and escalation processes were in place.
    • Collaborated with local leadership to identify and implement fleet upgrades and provisions, directly contributing to increased order volume and operational efficiency.
  • REEF

    REEF

    Fleet Manager

    Sep 2021 - Nov 2021

    • Directed daily fleet operations, including the management of new rental/lease requests and maintenance coordination, by working closely with the Fleet Manager to ensure seamless operational continuity.
    • Strengthened vendor partnerships through effective communication, ensuring prompt response and escalation processes were in place.
    • Collaborated with local leadership to identify and implement fleet upgrades and provisions, directly contributing to increased order volume and operational efficiency.
  • REEF

    REEF

    Operations Service Specialist

    Nov 2020 - Jul 2021

  • REEF

    REEF

    Sr. Associate, Last Mile Logistics

    Nov 2020 - Sep 2021

    • Leveraged process improvements to boost the productivity and effectiveness of the last-mile field teams.
    • Played a key role in issue resolution and route optimization while also fostering strong relationships with kitchen and retail units.
    • Compiled comprehensive annual and monthly expense reports, formulated SOPs for field operations, and served as a crucial link between the Control Tower and field teams.
  • AT&T

    AT&T

    Premier Support Specialist

    Nov 2019 - Nov 2020

  • AT&T

    AT&T

    Premier Support & Retention Supervisor

    Nov 2019 - Nov 2020

    AT&T is a leading telecommunications company providing internet, TV, and wireless services.

  • SIXT

    SIXT

    Customer Service Supervisor

    Jun 2018 - Nov 2019

    SIXT Group provides high-quality international mobility services, including car rental and ride-hailing.

  • SIXT

    SIXT

    Customer Service Representative

    May 2017 - Jun 2018

  • SIXT

    SIXT

    Reservations Sales Agent

    Jun 2016 - May 2017

  • Apex Machine Company

    Apex Machine Company

    Assembly Technician

    Jan 2015 - Apr 2016

    Apex Machine specializes in engineering parts handling, printing, and decorating machinery for diverse industries.

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